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Transcript

  • 1. ClearView
    • Appearance
    • Define your own look and feel.
    • Select the functionality you want for each project you create.
    • Licence
    • Create an account with us then licence ClearView as and when you need it.
    • Set-up any number of projects under a single licence agreement.
    • Invite up to 200 respondents in single month.
    • Set-up
    • Run Groups as asynchronous or synchronous.
    • Include any number of ‘Quick Polls’ and ‘Tasks’ in each project.
  • 2. Recruitment
    • Members
    • Can be invited from within the application or direct from a panel.
    • Can set their own login details.
    • Can add avatar to customise their account.
    • Access
    • Members can add their Twitter account to their profile page.
    • Twitter can be used to update diaries
    • Profile
    • Predefine any number of profiling questions.
    • Respondents complete profiling as part of the sign-up process.
    • Profile data is export as part of all data output to help analysis.
  • 3.
    • Groups
    • Create as many groups within a project as you like.
    • Set-up multiple groups quickly using the copy group function.
    • Allow respondents to respond in a number of ways (text, photos, video) or just one.
    • Create special topics within groups that can be updated via mobile.
    • Access to Groups
    • Invite respondents to all or specific groups within a project.
    • Set access date and time of groups.
    • Allow asynchronous groups to remain open as forums for continued, un-moderated / semi-moderated, participation.
    Groups
    • Users
    • Set-up different access rights for Moderators, Observers (clients) and Participants.
  • 4.
    • Responses
    • Moderator comments are highlighted for ease of viewing.
    • Hide unwanted comments (retained in transcripts).
    • Flag interesting comments (appear highlighted in transcripts).
    Groups – Moderator View
    • Topics
    • Display all topics at start of group or show one at a time.
    • Change the order in which topics are shown, while the group is running.
    • See how many comments have been left and how many active users are in each topic.
    • Receive notification of when new comments / replies have been posted.
    • Members
    • Members segmented by date of last activity.
    • Communicate with individuals or groups based on their activity.
    • Send email or private messages to members.
    • Police forum by banning disruptive members from the discussion.
    • Whiteboard
    • Pre-load all stimulus material.
    • Add photos, video, audio, ad-hoc or predefined comments.
    • Display links to questionnaires / other sites.
  • 5. Groups – Transcripts
    • Response Overview
    • Get real time overview of participant activity.
    • Assess engagement by looking at the ratio of replies to posts.
    • Highlight participants for special communications.
    • Notifications
    • Comments flagged by moderator appear highlighted.
    • Comments hidden by moderator during fieldwork are retained and highlighted in transcript.
    • Any comments flagged by other participant are also highlighted.
    • Exports
    • Transcripts can be exported as a pdf for easy distribution.
    • Excel export can be created to enable easy analysis / upload to text mining software .
    10 15 4 5 10 10 10 9 9 10 2 5 4 5 2 2 2 1 10 0.50 0.20 20 1.00 bob_j sue_m rita_j
  • 6. Tasks
    • Tasks
    • Use tasks to inform respondents of what they are here to do.
    • Multiple tasks can be set-up over the course of a project .
    • Tasks can related to either groups or the diary.
    • Set life span of each task i.e. this is something you would like the respondent to do over the next few days / weeks / month.
    • Diary Task
    • These tasks appear in the diary, showing respondent on which days to perform the activity.
  • 7. Diary
    • Diary
    • Use the diary to create private blogs.
    • The diary can have open or structured pages.
    • Any number of predefined questions can be added.
    • Questions can be open or closed.
    • Content
    • Diary entries can be added from mobile via Twitter.
    • Allow respondents to add photos to their entries.
    • Video comments can be recorded straight in to the diary via respondents webcam.
    • Options
    • Choose to run the diary as part of a wider project or as a stand alone activity.
  • 8. Pricing Guide All costs shown below allow you to create as many , groups, diaries, tasks and quick polls as you like, within the time frame of whichever licence you purchase - up to a maximum of 200 respondent per month. All costs shown are exclusive of VAT In addition to the licence costs there is a one off set-up fee of £500 and half day training fee of £500. All costs include technical support throughout the course of the licence period. Licence Period Cost (text comments only) Cost (text, photo and video comments) 1 week £750 £825 4 weeks £2,250 £2,350 6 months £8,000 £8,600 12 months £12,000 £13,200