Define your own look and feel. Select the functionality you want for each project you create. Create an account with us then licence ClearView as and when you need it. Set-up any number of projects under a single licence agreement. Invite up to 200 respondents in single month. Run Groups as asynchronous or synchronous.
Include any number of ‘Quick Polls’ and ‘Tasks’ in each project.
Recruitment Can be invited from within the application or direct from a panel. Can set their own login details. Can add avatar to customise their account. Members can add their Twitter account to their profile page. Twitter can be used to update diaries Predefine any number of profiling questions. Respondents complete profiling as part of the sign-up process.
Profile data is export as part of all data output to help analysis.
Create as many groups within a project as you like. Set-up multiple groups quickly using the copy group function. Allow respondents to respond in a number of ways (text, photos, video) or just one. Create special topics within groups that can be updated via mobile. Invite respondents to all or specific groups within a project. Set access date and time of groups. Groups Allow asynchronous groups to remain open as forums for continued, un-moderated / semi-moderated, participation.
Set-up different access rights for Moderators, Observers (clients) and Participants.
Moderator comments are highlighted for ease of viewing. Hide unwanted comments (retained in transcripts). Groups – Moderator View Flag interesting comments (appear highlighted in transcripts). Display all topics at start of group or show one at a time. Change the order in which topics are shown, while the group is running. See how many comments have been left and how many active users are in each topic. Receive notification of when new comments / replies have been posted. Members segmented by date of last activity. Communicate with individuals or groups based on their activity. Send email or private messages to members. Police forum by banning disruptive members from the discussion. Pre-load all stimulus material. Add photos, video, audio, ad-hoc or predefined comments.
Display links to questionnaires / other sites.
Groups – Transcripts Get real time overview of participant activity. Assess engagement by looking at the ratio of replies to posts. Highlight participants for special communications. Comments flagged by moderator appear highlighted. Comments hidden by moderator during fieldwork are retained and highlighted in transcript. Any comments flagged by other participant are also highlighted. Transcripts can be exported as a pdf for easy distribution. 10 15 4 5 10 10 10 9 9 10 2 5 4 5 2 2 2 1 10 0.50 0.20 20 1.00 bob_j sue_m rita_j
Excel export can be created to enable easy analysis / upload to text mining software .
Tasks Use tasks to inform respondents of what they are here to do. Multiple tasks can be set-up over the course of a project . Tasks can related to either groups or the diary. Set life span of each task i.e. this is something you would like the respondent to do over the next few days / weeks / month.
These tasks appear in the diary, showing respondent on which days to perform the activity.
Diary Use the diary to create private blogs. The diary can have open or structured pages. Any number of predefined questions can be added. Questions can be open or closed. Diary entries can be added from mobile via Twitter. Allow respondents to add photos to their entries. Video comments can be recorded straight in to the diary via respondents webcam.
Choose to run the diary as part of a wider project or as a stand alone activity.
Pricing Guide All costs shown below allow you to create as many , groups, diaries, tasks and quick polls as you like, within the time frame of whichever licence you purchase - up to a maximum of 200 respondent per month. All costs shown are exclusive of VAT In addition to the licence costs there is a one off set-up fee of £500 and half day training fee of £500. All costs include technical support throughout the course of the licence period. Licence Period Cost (text comments only) Cost (text, photo and video comments) 1 week £750 £825 4 weeks £2,250 £2,350 6 months £8,000 £8,600 12 months £12,000 £13,200