Presented by: Sheriff Kevin Frye Avery County, NC and Ann Robinson Emergency Services Coordinator CIT Coordinator, SMC

1. “How CIT Works in a Small Rural County” Sheriff Kevin Frye Avery County, NC 828-733-2071 [email_address] Ann Robinson Emergency Services Coordinator CIT Coordinator, SMC 828-759-2160 [email_address] Smoky Mountain Center 1-800-849-6127 Crisis Line

2. Reporting to the Hospital ED Going to the Magistrate Contacting First Responders (Mental Health Provider) Calling a Dispatcher

8. Psychiatrist 24/7/365 (by Phone) Nurse or LCSW or Psychologist LCAS or CCS or CSAC QDDP or ADDP Para- Professional NR responders are licensed or license-eligible LPC, LCSW, LPA, LMFT and LCAS MC teams are organized differently across the state. Contact your local MC team to determine how your team responds in your area.

9. Expect responses to new consumers within these time frames: Emergent-immediately by phone, 2 hours for Face to Face Urgent-10 minutes by phone, 48 hours for Face to Face Routine-10 minutes by phone, 7 days for Face to Face

13. First Responders or Mobile Crisis to the consumer as soon as feasible Deploy Delay involuntary commitment actions until the consumer has been assessed by the First Responder or Mobile Crisis Team Divert the consumer from the Emergency Department when possible This saves time and resources for you and frustration for the consumer!

14. Avery County

20. Questions?