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Copyright Telstra©Page 1
What makes
smarter data
people?
Copyright Telstra©Page 2
Copyright Telstra©Page 3
Page 4
context
Copyright Telstra©Page 5
Copyright Telstra©
Thank you
Page 6
How the
customer
explained it
How the Project
Leader
understood it
How the
programmer
wrote it
What
operations
installed
What the
customer
really needed
Copyright Telstra©
Thank you
e 7
?
What makes
smarter data
people?
Page 8
Inspire action
Page 9
Ask questions:
Context
Page 10
Strategic curiosity
Page 11
Make “no” feel like yes
Page 12
Clarify (or live with) ambiguity
Page 13
Know who and why
Page 14
How to be a
smarter data person
Know how to inspire action
Ask questions for context
Be strategically curious
Make a no feel like yes
Clarify (or live with) ambiguity
Know who and why
Get things done
Copyright Telstra©
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Copyright Telstra©
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e 16
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Cindy Tonkin What makes a Smarter Data Person? DAMA Oct 2018