These are the slides for my Public Sphere #2 presentation on 22nd June, 2009. You can also watch a video recoding of this presentation here http://vimeo.com/5330548
Workshop Sociale media in de hotellerie - deel 2Joris van Meel
Hoe kunnen hotels sociale media succesvol inzetten? Het praktische vervolg op de eerste algemene presentatie (http://www.bit.ly/socmedhot)
Presentatie door Joris van Meel (Ravestein & Zwart) in opdracht van het Veluws Bureau voor Toerisme, GOBT en NORT.
These are the slides used as a background for the Us Now Sydney screening of the Us Now documentary. I've shared them in case people want to rip them for their own screenings and as they highlight a few related Australian initiatives. BTW The invitation to Us Now Sydney is here http://usnowsydney.eventbrite.com/
Us Now: New South Wales for NSW Public SphereJames Dellow
NSW is Australia's most populous state and there is no denying that we face a number of challenges in how we deliver public services across our community. Government 2.0 involves re-balancing our expectations of government and encouraging (and possibly educating) us to take more individual and collective responsibility for our society.
Turnkey intranet solutions for SharePoint and Office 365 - July 2017 editionJames Dellow
This 4th edition of the directory includes 31 vendors from around the world, including Australia, Canada, Denmark, Finland, France, India, Netherlands, Norway, Sweden, Ukraine, United Kingdom and United States.
Presented at GovCamp 2013 http://www.govcampau.org/speakers-2013/ - includes three example of innovation in government: the UK Department for Culture, Media & Sport's Wordpress-based intranet, Patchwork, and Patient Opinion.
Workshop Sociale media in de hotellerie - deel 2Joris van Meel
Hoe kunnen hotels sociale media succesvol inzetten? Het praktische vervolg op de eerste algemene presentatie (http://www.bit.ly/socmedhot)
Presentatie door Joris van Meel (Ravestein & Zwart) in opdracht van het Veluws Bureau voor Toerisme, GOBT en NORT.
These are the slides used as a background for the Us Now Sydney screening of the Us Now documentary. I've shared them in case people want to rip them for their own screenings and as they highlight a few related Australian initiatives. BTW The invitation to Us Now Sydney is here http://usnowsydney.eventbrite.com/
Us Now: New South Wales for NSW Public SphereJames Dellow
NSW is Australia's most populous state and there is no denying that we face a number of challenges in how we deliver public services across our community. Government 2.0 involves re-balancing our expectations of government and encouraging (and possibly educating) us to take more individual and collective responsibility for our society.
Turnkey intranet solutions for SharePoint and Office 365 - July 2017 editionJames Dellow
This 4th edition of the directory includes 31 vendors from around the world, including Australia, Canada, Denmark, Finland, France, India, Netherlands, Norway, Sweden, Ukraine, United Kingdom and United States.
Presented at GovCamp 2013 http://www.govcampau.org/speakers-2013/ - includes three example of innovation in government: the UK Department for Culture, Media & Sport's Wordpress-based intranet, Patchwork, and Patient Opinion.
Applying User Centred Design to SharePoint - ShareThePoint Melbourne 2013James Dellow
These slides were intended for a short workshop at ShareThePoint Melbourne 2013 covering what is User Centred Design (UCD), why you should apply it to SharePoint, and a hands-on demonstration of how to understand user and business priorities with Personas and Page Description Diagrams (PDDs). Some elements of this presentation are licensed under Creative Commons, as indicated.
Presented at BarCamp Canberra 2013. A talk about the benefits and challenges of using ethnographic inspired research design as a consultant. Originally published at http://www.haikudeck.com/p/9sS64WaCDq/pragmatic-ethnography
"We all know that Confluence is a world-class enterprise wiki, right? So it may be hard to believe but for non-technical users the power of the Confluence platform isn’t always immediately obvious. This means Confluence can be wildly successful with the IT users in your organization but never reaches further than those technical folks who “just get it”. James will share tips and techniques to help create kick-ass collaboration EVERYWHERE in your organization with Confluence." Note: Creative Commons applies to individual slides as marked.
Presented at #govcampau on 10th September, 2011. For slide 3, I ran a short brainstorming session about what those users might want from Gov 2.0, particularly during particular life events. The three examples highlight how our concept of Gov 2.0 should take into account what happens at the front line (the edge) of solving problems and helping people. A video recording of this presentation should be available later. Some of the images used in this presentation are published according to their individual Creative Commons license as noted in slide 3.
Presented at Barcamp Canberra 2011. Architected for Collaboration: How I stopped worrying and learned to love the network. Covers three software patterns that highlight how some social tools are architected for social business, as opposed to hierarchical, document-centric architected tools.
Engaging with the community using social mediaJames Dellow
Engaging with the community using social media. Presented as a Vital Issues Seminar for the Parliament of Australia's Parliamentary Library on Wednesday 23rd June, 2010. A sound recording of this presentation is available here http://www.aph.gov.au/library/pubs/vis/index.htm
Hello. My name is, Social Business Design.James Dellow
A quick introduction to the Dachis Group/Headshift Social Business Design framework, prepositioned with a historical view of organisational design and its relationship to the history of technology. And remember, its just about behaving decently. Note: These slides contain images licensed under CC license and those images are used here under the same conditions. However, other material remains (c)2010 Dachis Group/Headshift.
Remixing Gov 2.0 (An introduction to Project 8)James Dellow
Presented at BarCamp Canberra 2010. This is an introduction to the Australian Government's Gov 2.0 Taskforce Project 8, which created a set of Online Engagment Guidelines and Web 2.0 Toolkit Blueprint. All these materials are available under CC, so go ahead... Edit -> Remix -> Improve!
There are already plenty of examples around Australia of grass roots entrepreneurial groups (e.g. Silicon Beach) and other self-organising events (e.g. BarCamp) where self-starters in the industry have shown they are more than prepared to invest their own time and effort into creating a local Web 2.0 industry. Considering the value these already contribute to innovation in this country, imagine what we could achieve if the nation actually provided more active support? However, how do we balance the essence of Web 2.0 itself in these grass initiatives vs the overhead of government support?
Smarter > Simpler > Social: Case studies on how to have more impact for less ...James Dellow
My presentation for the not-for-profit IT conference, Connecting Up Australia 2009, held on 11th-13th May 2009 in Sydney:
Social media is having a dramatic affect on society. For the non-profit sector this is a fantastic opportunity to engage with people in new ways. What you may not realise is how this social computing approach can actually help your organisation to have more impact for less effort than has been possible before.
Enhancing employee performance with real time content and personalisationJames Dellow
In the context of why the portal approach failed, this presentation talks about Intranet 2.0 ideas around: Tailored content based on individual preferences; Content personalisation through RSS; and Making intranet content attractive, readable and fun with social media tools and technologies
Note: This presentation never saw the light of day (until now) but was supposed to be presented at an Intranet 2.0 conference in October 2008.
These slides were provided as a hand out at the Enterprise 2.0 Executive Forum 2009 for a mini-workshop on implementing wikis in the enterprise. Please note that they are based on 4 slides from my original Intranet 2.0 workshop.
Intranet 2.0 - Integrating Enterprise 2.0 into your corporate intranetJames Dellow
Enterprise 2.0 opportunities and challenges; The technology building blocks: Blogs, RSS,
tags, search and wikis; Implementation approaches: Nature or nurture? Pulling it all together and getting started.
This presentation was made as a workshop at Intranet '07 on 20th September, 2007 in Sydney, Australia. Note: This version of the presentation pack contains only key slides and omits additional reading materials provided.
Rebooting the Enterprise with Blogs, Wikis and other Social SoftwareJames Dellow
Consumer-driven social communication technologies — like blogs, wikis and instant messaging - are now helping business people to collaborate in new ways, with the organisations that adopt them internally being dubbed “Enterprise 2.0”.
Learn about the impact of these social software tools inside your organisation and the implications for existing business information systems. This presentation was made at the Australian Institure of Management (AIM) on 11th October, 2006 in Canberra, Australia. Note: Some changes to the first few slides have been made from the original presentation to provide context for the remainder of the slides.
Supporting collaboration at Ernst & YoungJames Dellow
Knowledge management is an important element of Ernst & Young’s competitive strategy. Computer-mediated collaboration at Ernst & Young is enabled through 400 specialist staff working in knowledge centres in 10 countries. The role of these knowledge centres can be explained through the
collaborative infrastructure framework developed by Evaristo and Munkvold (2002) and it can be shown how these knowledge centres support the effective
sharing of firm specific knowledge for using user-driven collaborative tools. In particular, the author notes the need to minimise software risk by sharing knowledge that has traditionally been the domain of IT specialists. This presentation accompanies a paper presented at KM Challenge 2004 in March 2004, in Sydney, Australia. The paper can be downloaded via http://chieftech.com.au/articles-presentations-and-papers
So you've heard people talking about them, but are blogs and wikis just another technology fad? This interactive seminar will help you to understand why the latest wave of collaborative e-learning tools should have a place in your training toolbox and what you need to do in order to start using them: Blogs and wikis explained, including live demonstrations; The value of using blogs and wikis as e-learning tools; What information technology you need to host a blog or wiki; Other issues related to using blogs and wikis in organisations; and How to get started with your own blog.
This presentation was made at a joint meeting of the Australian Institute of Training and Development (AITD) and ACT-KM on 30th March, 2005, in Canberra, Australia.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Applying User Centred Design to SharePoint - ShareThePoint Melbourne 2013James Dellow
These slides were intended for a short workshop at ShareThePoint Melbourne 2013 covering what is User Centred Design (UCD), why you should apply it to SharePoint, and a hands-on demonstration of how to understand user and business priorities with Personas and Page Description Diagrams (PDDs). Some elements of this presentation are licensed under Creative Commons, as indicated.
Presented at BarCamp Canberra 2013. A talk about the benefits and challenges of using ethnographic inspired research design as a consultant. Originally published at http://www.haikudeck.com/p/9sS64WaCDq/pragmatic-ethnography
"We all know that Confluence is a world-class enterprise wiki, right? So it may be hard to believe but for non-technical users the power of the Confluence platform isn’t always immediately obvious. This means Confluence can be wildly successful with the IT users in your organization but never reaches further than those technical folks who “just get it”. James will share tips and techniques to help create kick-ass collaboration EVERYWHERE in your organization with Confluence." Note: Creative Commons applies to individual slides as marked.
Presented at #govcampau on 10th September, 2011. For slide 3, I ran a short brainstorming session about what those users might want from Gov 2.0, particularly during particular life events. The three examples highlight how our concept of Gov 2.0 should take into account what happens at the front line (the edge) of solving problems and helping people. A video recording of this presentation should be available later. Some of the images used in this presentation are published according to their individual Creative Commons license as noted in slide 3.
Presented at Barcamp Canberra 2011. Architected for Collaboration: How I stopped worrying and learned to love the network. Covers three software patterns that highlight how some social tools are architected for social business, as opposed to hierarchical, document-centric architected tools.
Engaging with the community using social mediaJames Dellow
Engaging with the community using social media. Presented as a Vital Issues Seminar for the Parliament of Australia's Parliamentary Library on Wednesday 23rd June, 2010. A sound recording of this presentation is available here http://www.aph.gov.au/library/pubs/vis/index.htm
Hello. My name is, Social Business Design.James Dellow
A quick introduction to the Dachis Group/Headshift Social Business Design framework, prepositioned with a historical view of organisational design and its relationship to the history of technology. And remember, its just about behaving decently. Note: These slides contain images licensed under CC license and those images are used here under the same conditions. However, other material remains (c)2010 Dachis Group/Headshift.
Remixing Gov 2.0 (An introduction to Project 8)James Dellow
Presented at BarCamp Canberra 2010. This is an introduction to the Australian Government's Gov 2.0 Taskforce Project 8, which created a set of Online Engagment Guidelines and Web 2.0 Toolkit Blueprint. All these materials are available under CC, so go ahead... Edit -> Remix -> Improve!
There are already plenty of examples around Australia of grass roots entrepreneurial groups (e.g. Silicon Beach) and other self-organising events (e.g. BarCamp) where self-starters in the industry have shown they are more than prepared to invest their own time and effort into creating a local Web 2.0 industry. Considering the value these already contribute to innovation in this country, imagine what we could achieve if the nation actually provided more active support? However, how do we balance the essence of Web 2.0 itself in these grass initiatives vs the overhead of government support?
Smarter > Simpler > Social: Case studies on how to have more impact for less ...James Dellow
My presentation for the not-for-profit IT conference, Connecting Up Australia 2009, held on 11th-13th May 2009 in Sydney:
Social media is having a dramatic affect on society. For the non-profit sector this is a fantastic opportunity to engage with people in new ways. What you may not realise is how this social computing approach can actually help your organisation to have more impact for less effort than has been possible before.
Enhancing employee performance with real time content and personalisationJames Dellow
In the context of why the portal approach failed, this presentation talks about Intranet 2.0 ideas around: Tailored content based on individual preferences; Content personalisation through RSS; and Making intranet content attractive, readable and fun with social media tools and technologies
Note: This presentation never saw the light of day (until now) but was supposed to be presented at an Intranet 2.0 conference in October 2008.
These slides were provided as a hand out at the Enterprise 2.0 Executive Forum 2009 for a mini-workshop on implementing wikis in the enterprise. Please note that they are based on 4 slides from my original Intranet 2.0 workshop.
Intranet 2.0 - Integrating Enterprise 2.0 into your corporate intranetJames Dellow
Enterprise 2.0 opportunities and challenges; The technology building blocks: Blogs, RSS,
tags, search and wikis; Implementation approaches: Nature or nurture? Pulling it all together and getting started.
This presentation was made as a workshop at Intranet '07 on 20th September, 2007 in Sydney, Australia. Note: This version of the presentation pack contains only key slides and omits additional reading materials provided.
Rebooting the Enterprise with Blogs, Wikis and other Social SoftwareJames Dellow
Consumer-driven social communication technologies — like blogs, wikis and instant messaging - are now helping business people to collaborate in new ways, with the organisations that adopt them internally being dubbed “Enterprise 2.0”.
Learn about the impact of these social software tools inside your organisation and the implications for existing business information systems. This presentation was made at the Australian Institure of Management (AIM) on 11th October, 2006 in Canberra, Australia. Note: Some changes to the first few slides have been made from the original presentation to provide context for the remainder of the slides.
Supporting collaboration at Ernst & YoungJames Dellow
Knowledge management is an important element of Ernst & Young’s competitive strategy. Computer-mediated collaboration at Ernst & Young is enabled through 400 specialist staff working in knowledge centres in 10 countries. The role of these knowledge centres can be explained through the
collaborative infrastructure framework developed by Evaristo and Munkvold (2002) and it can be shown how these knowledge centres support the effective
sharing of firm specific knowledge for using user-driven collaborative tools. In particular, the author notes the need to minimise software risk by sharing knowledge that has traditionally been the domain of IT specialists. This presentation accompanies a paper presented at KM Challenge 2004 in March 2004, in Sydney, Australia. The paper can be downloaded via http://chieftech.com.au/articles-presentations-and-papers
So you've heard people talking about them, but are blogs and wikis just another technology fad? This interactive seminar will help you to understand why the latest wave of collaborative e-learning tools should have a place in your training toolbox and what you need to do in order to start using them: Blogs and wikis explained, including live demonstrations; The value of using blogs and wikis as e-learning tools; What information technology you need to host a blog or wiki; Other issues related to using blogs and wikis in organisations; and How to get started with your own blog.
This presentation was made at a joint meeting of the Australian Institute of Training and Development (AITD) and ACT-KM on 30th March, 2005, in Canberra, Australia.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
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10. Taking Gov 2.0 to NSW...
• Saturday 27th June - BarCampSydney#5...
join our “Government 2.0 stream” to carry
on this Public Sphere conversation.
• Tuesday 30th June - Conversation Cafe: Is
there a Knowledge Dimension to
Government 2.0? (NSW KM Forum).
• Thursday 9th July - Us Now documentary
screening.
12. Acknowledgements
• Mk IV tank on guard in Ashford! http://www.flickr.com/photos/
61132483@N00/2389780051/
• Vote Here http://www.flickr.com/photos/62518311@N00/73686445/
• Self Service Stores http://www.flickr.com/photos/
48986833@N00/17592066/
• Weapons of Mass Communication http://www.flickr.com/photos/
89127659@N00/2220782544/
• shared http://www.flickr.com/photos/hansol/137904091/in/
set-547441/
• Big Issue http://www.flickr.com/photos/8176740@N05/2311211984/
• The Big Issue Australia http://www.bigissue.org.au/
• Mark and Tom. http://www.flickr.com/photos/
65737797@N00/565977985/
• Lego people http://www.flickr.com/photos/joeshlabotnik/305410323/