1. Tata Consultancy Services
Tata Consultancy Services Limited
Type Public company
Traded as
BSE: 532540
NSE: TCS
BSE SENSEX Constituent
Industry IT services, IT consulting
Founded 1968
Founder(s) J R D Tata
Headquarters Mumbai, Maharashtra, India
Area served Worldwide
Key people
Cyrus Mistry
(chairman)
N. Chandrasekaran
(CEO & MD)
Services
IT, business consulting and
outsourcing services
Revenue US$ 10.17 billion (2012)[1]
Profit US$ 2.2 billion (2012)[1]
Employees 263,637 (2012)[2]
Parent Tata Group
Subsidiaries CMC Limited, TCS China, TRDDC
Website www.tcs.com
2. About TCS
When you choose Tata Consultancy Services (TCS) as your IT services, consulting and business
solutions partner, you will discover what so many global enterprises have already discovered—
the power of certainty.
We are a leader in the global marketplace and among the top 10 technology firms in the world.
Our continued rapid growth is a testament to the certainty our clients experience every day.
Building on more than 40 years of experience, we add real value to global organizations through
domain expertise plus solutions with proven success in the field and world-class service. It’s how
we keep you moving forward.
History
1968 to 2000
Tata Consultancy Services (TCS) was founded in 1968. Its early contracts included providing
punched card services to sister company TISCO (now Tata Steel), working on an Inter-Branch
Reconciliation System for the Central Bank of India,[4] and providing bureau services to Unit
Trust of India.
In 1975, TCS conducted its first campus interviews, held at IISc, Bangalore. The recruits
comprised 12 Indian Institutes of Technology graduates and three IISc graduates, who became
the first TCS employees to enter a formal graduate trainee programme.[5]
In 1979, TCS delivered an electronic depository and trading system called SECOM for the Swiss
company SIS SegaInterSettle. TCS followed this up with System X for the Canadian Depository
System and automating the Johannesburg Stock Exchange.[6] TCS associated with a Swiss
partner, TKS Teknosoft, which it later acquired.[7]
In 1981, TCS established India's first dedicated software research and development center, the
Tata Research Development and Design Center (TRDDC) in Pune.[8] In 1985 TCS established
India's first client-dedicated offshore development center, set up for client Tandem.
In the early 1990s the Indian IT outsourcing industry grew rapidly due to the Y2K bug and the
launch of a unified European currency, Euro. TCS created the factory model for Y2K conversion
and developed software tools which automated the conversion process and enabled third-party
developer and client implementation.[9]
3. 2000 to present
By 2004, TCS's e-business activities were generating over US$500 million in annual
revenues.[10]
On 25 August 2004 TCS became a publicly listed company.
In 2005 TCS became the first India-based IT services company to enter the bioinformatics
market.[12]
In 2006 TCS designed an ERP system for the Indian Railway Catering and Tourism
Corporation.[13]
In 2008 TCS undertook an internal restructuring exercise which aimed to increase the company's
agility.[14]
TCS entered the small and medium enterprises market for the first time in 2011, with cloud-
based offerings.[15] On the last trading day of 2011, TCS overtook RIL to achieve the highest
market capitalisation of any India-based company.
Board of Directors
Non-Executive Board Members
Cyrus Mistry, Chairman
S Ramadorai, Vice Chairman
Prof. Clayton M Christensen, Director
Aman Mehta, Director
Dr. Ron Sommer, Director
Venkatraman Thyagarajan, Director
Dr. Vijay Kelkar, Director
Ishaat Hussain, Director
Phiroz A Vandrevala, Director
OP Bhatt, Director
Executive Board Member
N Chandrasekaran, Chief Executive Officer and Managing Director
4. Products and services
TCS and its subsidiaries provide a wide range of information technology-related products and
services including application development; business process outsourcing; capacity planning;
consulting; enterprise software; hardware sizing; payment processing; software management;
and technology education services.
Service lines
TCS' services are currently organised into the following service lines (percentage of total TCS
revenues in the 2011/12 fiscal year generated by each respective service line is shown in
parentheses):
Application development and maintenance (44.75%);
Asset leverage solutions (3.84%);
Assurance services (7.45%);
Business intelligence (4.55%);
Business process outsourcing (11.04%);
Consulting (2.58%);
Engineering and Industrial services (4.62%);
Enterprise solutions (11.11%); and
IT infrastructure services (10.06%)
Heritage and Values
Established in 1968, Tata Consultancy Services has grown to its current position as the largest IT
services firm in Asia on the basis of its outstanding service record, collaborative partnerships,
innovation and corporate responsibility.
We are proud of our heritage as part of the Tata Group, which founded by Jamsetji Tata in 1868
is one of India’s most respected institutions today.
Our mission reflects the Tata Group's longstanding commitment to providing excellence:
To help customers achieve their business objectives by providing innovative, best-in-
class consulting, IT solutions and services.
To make it a joy for all stakeholders to work with us.
5. Our values: Leading change, Integrity, Respect for the individual, Excellence, Learning and
sharing.
Our ability to deliver high-quality services and solutions is unmatched. We are the world’s first
organization to achieve an enterprise-wide Maturity Level 5 on both CMMI® and P-CMM®,
using SCAMPISM
, the most rigorous assessment methodology. Additionally, TCS’ Integrated
Quality Management System (iQMS) integrates process, people and technology maturity through
various established frameworks and practices including IEEE, ISO 9001:2008, CMMI®, P-
CMM® , ISO 27001, ISO 20000, ISO 14001, OHSAS 18001 and Six Sigma.
Employees
TCS had a total of 265,583 employees as of 31 October 2012, of whom 220,835 were based in
India and 17,748 in the rest of the world.TCS is one of the largest private sector employers in
India,and the second-largest employer among listed Indian companies (after Coal India
Limited).In the 2011/12 fiscal year TCS recruited a total of 70,400 new staff, of whom 61,055
were based in India and 9,345 were based in the rest of the world. In the same period a total of
30,431 staff left employment with TCS, leaving a net increase of 39,969, of whom 36,232 were
based in India and 3,737 in the rest of the world. TCS has announced plans to recruit 60,000
graduates in the 2012/13 fiscal year.TCS was the fifth-largest United States visa recipient in
2008 (after Infosys, CTS, Wipro and Mahindra Satyam).
On 14 February 2006, US law firm Lieff Cabraser Heimann & Bernstein, LLP filed a nationwide
class action lawsuit against Tata. In April 2012, a US District Judge in Oakland, California
approved action on the lawsuit on behalf of all non-US citizens employed by TCS within the
state of California from 14 February 2002 to 30 June 2005. The workers claimed that they were
forced to sign over their federal and state tax refunds to their employer, as well as stating their
Indian salaries were wrongfully deducted from their US pay.
Industries:
Banking & Financial Services
Construction
Energy & Utilities
Government
Healthcare
High Tech
Insurance
Life Sciences
Manufacturing
Media & Information Services
Metals & Mining
Retail & Consumer Products
Telecom
Travel, Transportation & Hospitality
6. Research
Gain insights on real-world problems in ICT with TCS Research and its two step process:
invention and innovation.
TCS began software research three decades ago. Today, it works on interesting real-
world problems in several emerging technology areas related to ICT.
Scientists at the TCS Innovation Labs explore a range of computational concepts with
scientific rigor. They advance knowledge in the subject, with significant inventions that
make computation more reliable, efficient, agile and engaging for customers.
TCS’ experience in creating software applications across the full spectrum of industries
enables the study of large families of similar applications. This funnels in important real-
world problems that TCS research tries to solve. The outcomes enable our innovation
teams to create value for customers in the short- and long-term. It also empowers our
software engineers to create high quality applications and provide services more
efficiently.
Research in TCS is classified under three heads: Software Engineering, Systems and
Applications, with several emerging areas of technology under each. We enhance our
research studies with collaborative alliances with globally renowned universities,
standards bodies and research groups.
Our global network of labs provides a sophisticated R&D environment for serious
research on real-world problems relating to several new and exciting technologies. There
has been a dramatic increase in the number of papers TCS Research has brought out in
prestigious journals published around the world.
Several awards and felicitations have been bestowed upon several TCS breakthroughs,
the most recent award being the World Wide Web software contest.
Awards / Recognition
TCS wins Thomson Reuters India Innovation Awards 2012
TCS was awarded the Thomson Reuters India Innovation Awards 2012 on November 22,
2012, at The Park Hotel, New Delhi, in the Hi-Tech Corporate category.
Awards / Recognition
INX, SafeMask and ECView bag awards at the Asian CIO Leadership Awards 2012
Three innovations from the TCS Innovation Labs were awarded the Asian CIO Leadership
Award on September 25, 2012 at the Taj Palace Hotel, Dubai.