Check out this list of CRMs that are afforable, easy to use, and do a great job of serving the needs of small/midsize businesses.
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2. Base CRM
Base describes their software
as the CRM that your sales
team “will actually use.” Their
most popular features are call
tracking and recording, as well
as their impressive sales
analytics.
Their mobile app is one of the
most beloved on this list
according to Android reviews.
Pricing:
• $25/user/mo for up to 5
users and 2GB of storage per
user
• $75/user/mo for up to 5
users and 5GB of storage per
user as well as additional
features
• $125/user/mo for up to 5
users and 10GB of storage per
user as well as additional
features
3. Highrise
If you are a fan of Basecamp,
by the same developers, you
should definitely check out
Highrise. They’re easy to use
for small businesses just
starting out with CRM, and the
pricing is very flexible.
Integrations include Zendesk,
Freshdesk, MailChimp,
Freshbooks, and others.
Pricing:
• $0 for up to 2 users, 250
contacts
• $24/mo for up to 6 users and
5,000 contacts, 10 deals, 5GB
• $29/mo for 1 user, 20,000
contacts, unlimited deals,
5GB
• Scales up to $149/mo for
unlimited users, 50,000
contacts, unlimited deals,
4. Pipedrive
Pipedrive is multilingual, works
in all major currencies, and
offers seamless integration
with Google apps.
One reviewer notes that
Pipedrive’s focus is primarily
on closing deals, and not
continuing a relationship, so it
may be best for companies
who don’t do much customer
follow-up, like real-estate
companies.
Pricing:
• $12/user/mo regardless of
how many users you have and
has no limits on the number of
contacts or storage
5. Nimble
Nimble was launched as a
social CRM, meaning that it
connects with email and social
media accounts.
Nimble can track your
customer interactions on all its
integrated platforms in one
place, and makes it a unique
CRM in this list.
Pricing:
• $15/user/mo for 5GB of
storage and 30,000 contacts
6. Insightly
One thing that sets Insightly
apart is the ability to integrate
project management
functionality into the software
so you can stay on top of
customers in relation to your
projects all-in-one.
Insightly is a great solution for
small businesses, and is a
fairly lightweight product.
Pricing:
• $0 for 2 users, 10 emails/day,
10 custom fields, 2,500
records, 200MB of storage,
online community support
• Scales up to $99/user/mo,
10,000 emails/day, 1000
custom fields, 500,000
records, 250GB of storage,
and extended support options
7. PipelineDeals
PipelineDeals’ special features
include a “morning coffee
report” that sends out an
email to each salesperson with
important analytics from the
previous day, and a lightweight
built-in email marketing
system.
PipelineDeals can automate
full email campaigns and
report on the success of your
communications.
Pricing:
• $24/user/mo for unlimited
contacts, storage, deals and
tasks, customer support, and
saved searches
• $48/user/mo for email
automation, trackable email
campaigns, email templates
and analytics, unlimited
customizable fields, and sales
process automations
8. Nutshell
Nutshell’s platform is
extremely customizable, and
can be anything from a contact
manager to a robust CRM,
depending on the needs of the
customer.
Permissions are also very
customizable and it has the
ability to send push
notifications to keep people
updated on what to focus on.
Pricing:
• $20/user/mo gets you
everything
9. Capsule
A great solution for small
businesses, Capsule can
integrate with over 33 other
software programs including
Xero, FreshBooks, MailChimp,
Zendesk, and others.
It has all the features of a
standard CRM, but is more
simplified, and may need to be
traded in for a larger-scale
solution eventually.
Pricing:
• $0 for up to 2 users, 10MB of
storage, 250 contacts,
unlimited opportunities and
cases
• $12/user/mo, 2GB of
storage/user, 50,000 contacts,
unlimited opportunities and
cases, premium integrations
10. Capsule
A great solution for small
businesses, Capsule can
integrate with over 33 other
software programs including
Xero, FreshBooks, MailChimp,
Zendesk, and others.
It has all the features of a
standard CRM, but is more
simplified, and may need to be
traded in for a larger-scale
solution eventually.
Pricing:
• $12/user/mo for everything,
$11/user/mo if paid annually
11. Really Simple Systems
Really Simple Systems is actually
really simple, and is a great
solution for small to medium size
businesses.
They start with a free offering,
and the ability to add extra
features for monthly fees if and
when they are needed.
It also includes a built-in full-
blown email marketing system.
Pricing:
• $0 for up to 2 users, 100
accounts, unlimited contacts,
tasks, activities, and
opportunities
• $8/mo for up to 2 users, 200
accounts, additional $15/user
after that (up to 5 users)
• $50/user/mo for unlimited
accounts and advanced features
12. Less Annoying CRM
Really Simple Systems is actually
really simple, and is a great
solution for small to medium size
businesses.
They start with a free offering,
and the ability to add extra
features for monthly fees if and
when they are needed.
It also includes a built-in full-
blown email marketing system.
Pricing:
• $0 for up to 2 users, 100
accounts, unlimited contacts,
tasks, activities, and
opportunities
• $8/mo for up to 2 users, 200
accounts, additional $15/user
after that (up to 5 users)
• $50/user/mo for unlimited
accounts and advanced features