Why Offshore? - We are ready to Support SAP Application Management in USA

1. ISAMS
www.erplogic.com
The Challenges in SAP® Application Management.
Today, the high cost of maintaining skilled internal SAP support staff, the lack of
internal best practices, and inherent problems with service and delivery reliability have
caused many organizations to seek an outsourced solution for SAP application management.
ERP Logic understands the common challenges faced by SAP applications management projects.
We can assist our clients to achieve operational and strategic objectives, by providing a solution that
comprise superior technical expertise, dependable support, continuous knowledge management, and
Integrated SAP Application Management Services
measurable cost efficiencies.
Typical SAP® Application Management challenges are:
Underperformance in terms of productivity or service (quality, predictability, responsiveness)
Excessive cost or risk associated with an application portfolio
A need to refocus internal IT resources on other initiatives
Inability to hire or retain qualified resources; gaps in needed skills
Inability to upgrade technology within applicable time and cost constraints
ERP Logic delivers the right SAP® Application Management solution.
ERP Logic has evaluated the critical success factors for SAP® Application Management projects and has built a
detailed roadmap to ensure you benefit from a highly successful application management. Our SAP professionals
possess vast experience with SAP application management projects. Here is a brief overview of our iSAMS (SAP®
Application Management Services) its objectives and benefits.
iSAMS is a multi-year Reducing the cost of service Redeployment of client
engagement Business Improving the quality of IT personnel to higher
Model. delivery priority initiatives.
ERP Logic manages and Converting fixed costs to Increased ability for client
enhances packaged or variable costs, accommo- to focus on core
custom software dating variability in demand competencies
applications through their for IT resources Improvement in business
complete lifecycles. Providing access to skilled unit confidence.
Scope includes: resources Refocus internal IT
Application Reducing technology risk resources on other
maintenance. Increasing access to current projects.
Support and and evolving technologies Avoid performance
Objectives of iSAMS
enhancements, Delivering value-added issues due to inability to
Benefits of iSAMS
New development. services (e.g., application hire or retain qualified
Higher quality, predictable development, help desk) on resources; gaps in needed
What is iSAMS
services. a pay-for-results basis skills.
Better visibility via proper Avoid disadvantages due
service reporting. to inability to upgrade
More control over spending technology within
applicable time and cost
constraints.

2. Contact Us
ERP Logic World Headquarters
www.erplogic.com 7423 Las Colinas Blvd, suite # 103
Irving, TX - 75063
Value Proposition for SAP® Application Management Tel : (972) 401 ERP1
Tel : (972) 401 ERP6
An effective Application Management solution delivers value to the client in a number Fax : (877) 374 2936
of ways.
Registered Office
Improved service delivery, predictability, flexibility and scalability 8916 Fox Hollow Trail
Improved speed to market with new client business capabilities Irving, TX - 75063
Reduced cost and risk through demand management, process improvements, and high
performance teams
Integrated SAP Application Management Services
Shift in investment from low-value maintenance effort to value-added application development.
Access to leading ERP Logic development methods, tools and processes.
Access to skilled resources.
Improved access to technology upgrades.
ERP Logic SAP® Application Management Services
Our experts can deliver the following application management services:
Help-desk and second-level support Customer
ABAP programs, SAP configuration,
interfaces Project Management
Minor functional/technical
Customer IT Strategy, Policy & Business Processes
enhancements
Business analysis and RICE development SAP Projects SAP Run Support
Testing using CATT procedures and
other testing tools Minor Releases
Release Mgmt
Customer service and SLA management New Applications Minor Enhancement
SAP remote application operations
System management and monitoring Major Releases Help Desk 1 & 2
Solution optimization Change Request
Process support and infrastructure New Development
design Problem Mgmt
Strategy and support services
Support enablement Infrastructure, Telecommunication & Computing
Service Quality Control & Governance
Start Today
In a time when companies are relentlessly pushing to com-
pete better, move faster and fight harder, ERP Logic is the
global technology partner with one single-minded passion: Call Us
Dedicating our systems expertise, industry intelligence and Free consultation for “ERP Logic
global resources to make your business stronger. SAP® Application Management”
services
ERP Logic - Your ERP Navigator Tel : (972) 401 ERP1
Tel : (972) 401 ERP6
For more information on how to drive your business results
with ERP Logic, contact us at info@erplogic.com or visit our
website at www.erplogic.com