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#
Using Alteryx to Shepherd Internal
Media Measurement for Better
Internal and Client Results
Marshall Jacobowitz
VP, Research
Time Warner Cable Media
@TWC
Business Leadership track
March 6, 2013
11:00 – 11:45 am
#
Who Is Time Warner Cable Media
Linear Spots
Online Solutions
Video On Demand
Interactive
Product Value Proposition:
- Targeted Advertisers
- Cross-Platform
50 Markets / 12.5MM Subscribers
We bring advertising and marketing solutions to local marketers
#
TWCMedia surrounds consumers across platform
#
How Good Companies, Good Tools and Good Timing Led to an Ideal
Solution to TWCM’s Emerging Data Needs
• TWCM and Alteryx (then SRC) relationship dates back to 2008
• Initial Need was for Mapping Tool after existing TWCM vendor dropped product
• SRC had history with TWCM division Adlink for hardcopy maps
TWCM and Alteryx: Making Data Solutions Easier
#
In 2009 TWC began collecting tuning information in one test market
• Current audience measurement is geared to over the air stations and not local cable
• No coverage of our sales areas in sample methodology
• Sample sizes too small to accurately estimate audiences for most of our inventory
• Collecting our own information will help us develop cross platform solutions
• Collecting our own data will allow us to tailor better solutions for our clients
• Consistent with Company privacy policy, we can be sure data is not stored or reported
with personally identifiable information (PII)
TWCM Begins to Collect and Analyze STB tuning data
#
While TWCM Tech Services Group built the data warehouse, we used
Alteryx to process, manage and scenario play with the data
• What does the data look like ?
• How do we match reference data (channel information, program names, ad placement
data) ?
• What rules to we apply to determine valid tuning events as opposed to similar looking
events (DVR record, PIP, etc) ?
Alteryx was the default tool for doing initial work
#
Having Alteryx allowed us to look at how people watch our own
programming, and how client schedules deliver
Examples of Early STB Work
Schedule Delivery by Zip Code: Jeff Hall Dodge – Statesville NC MarketVisi
Radius/GeoSelectio
MarketVision is brought t
LLC. © 2009 All Rights R
AGS Demographic data
Experian/Applied Geogra
Current year data is for t
year projected data is for
Scarborough data, coll
February 2008 to March 2
profiled and integrated in
MarketVision site. The pr
using MOSAIC clusters, a
segmentation technology
questions may be asked a
level, response is in term
MRI - 2008 Doublebase
March 2006 to April 2008
created using MOSAIC clu
segmentation technology
questions may be asked a
level, response is in term
277
40
485
277
40
485
CharlotteCharlotteCharlotteCharlotteCharlotte
ConcordConcordConcordConcordConcord
GastoniaGastoniaGastoniaGastoniaGastonia
High PointHigh PointHigh PointHigh PointHigh Point
Winston-SalemWinston-SalemWinston-SalemWinston-SalemWinston-Salem
Rock HillRock HillRock HillRock HillRock Hill
Over 1380HHs
530-1380 HHs
Under 530HHs
Out of Zone: No Delivery
2 and 10 mile radius from
Dealership
Jeff Hall Dodge,
Statesville NC
Schedule Delivery by Zip Code: Jeff Hall Dodge – Statesville NC MarketVision
Radius/GeoSelection Uplo
MarketVision is brought to you by
LLC. © 2009 All Rights Reserved
AGS Demographic data © 2009
Experian/Applied Geographic Solu
Current year data is for the year 2
year projected data is for the yea
Scarborough data, collected fro
February 2008 to March 2009, ha
profiled and integrated into the
MarketVision site. The profiles we
using MOSAIC clusters, and SRC
segmentation technology. Even th
questions may be asked at the Ho
level, response is in terms of Adul
MRI - 2008 Doublebase, collec
March 2006 to April 2008. The pr
created using MOSAIC clusters an
segmentation technology. Even th
questions may be asked at the Ho
level, response is in terms of Adul
277
40
485
277
40
485
CharlotteCharlotteCharlotteCharlotteCharlotte
ConcordConcordConcordConcordConcord
GastoniaGastoniaGastoniaGastoniaGastonia
High PointHigh PointHigh PointHigh PointHigh Point
Winston-SalemWinston-SalemWinston-SalemWinston-SalemWinston-Salem
Rock HillRock HillRock HillRock HillRock Hill
Over 1380HHs
530-1380 HHs
Under 530HHs
Out of Zone: No Delivery
2 and 10 mile radius from
Dealership
Jeff Hall Dodge,
Statesville NC
#
For Interactive campaigns, we were able to map the locations of
responding customers and plot against store locations
Examples of Early STB Work
#
For an action movie release, we were able to identify the networks
preferred by households that buy action movies
Alteryx enabled Cross Platform analysis to enhance
Movie On Demand Sales
• Clash of the Titans MOD launch in March 2010
• Found HHs that bought similar movies on
release
• Identify right networks to reach those
homes (able to reduce # networks used)
• Run test/control to identify if targeted
campaign worked
#
Currently we have over 15 markets and 7.9 million subscribing
households providing tuning and other transactional data
• Tech group has built the data warehouse so that we no longer use Alteryx for processing
of raw data
• Query capability allows us to build modules for network and program ratings, as well as
advertiser campaigns
• Sharing our modules allows us to design newer reports for others across the company as
availability increases
Where are we today
#
Data Volume Continues to Grow
• Daily processing volume is over 0.6 TB
• Each STB generates, on average, 65-100 raw events per day
• As per our editing rules, not all of these events translate into a tuning session
• Each household averages close to 9 hours per day with a STB on (gross)
• Multiple sets with concurrent viewing contributes to higher time spent estimates
State of the Data
#
Modules for Queries and Calculations
#
Recent projects focus on enhanced analysis for new business
• Political – How can we identify political advertising opportunities using our targeting
capabilities with content and geography to take share from local broadcast
• And how do we manage our limited cable news inventory
• Data matching
• How can we align our household data to external data to enable more customized
targeting and reporting
• Re-allocations
Current Projects
#
TWC Departments outside of Media also benefit
• Program Acquisition
• Audience estimates for networks that are otherwise not measured are important
• Tiering and packaging
• TWC Consumer Marketing
• Inventory allocation
• Targeted TWC Marketing messages
• Upsell to Triple play
• Reduce Churn
Current Projects
#
Data modeling is the next major area of exploration
• Network/Program audience estimates to do a better job of selling plans with audience
guarantees
• Includes Rate card optimization
• Competitive Reporting – what is our dollar and ratings share in each market
• Opportunity marketing – where do we see vulnerability of certain stations and/or
dayparts in a given market
Work on Modeling is beginning
#
Common Industry Standards and Metrics could create new and better
media usage data
• Ground work has already been laid by various MVPDs (Multi-Video Platform Providers)
with the Media Rating Council (MRC) to create data collection and measurement
standards
• Follow-up work on definitions and metrics are in the works
Goals for TWCM and the Media Buyer/Seller Community
Thank You!
#
Marshall Jacobowitz
VP, Research
Time Warner Cable Media
@TWC

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Inspire 2013 - Time Warner Cable Media

  • 1. # Using Alteryx to Shepherd Internal Media Measurement for Better Internal and Client Results Marshall Jacobowitz VP, Research Time Warner Cable Media @TWC Business Leadership track March 6, 2013 11:00 – 11:45 am
  • 2. # Who Is Time Warner Cable Media Linear Spots Online Solutions Video On Demand Interactive Product Value Proposition: - Targeted Advertisers - Cross-Platform 50 Markets / 12.5MM Subscribers We bring advertising and marketing solutions to local marketers
  • 4. # How Good Companies, Good Tools and Good Timing Led to an Ideal Solution to TWCM’s Emerging Data Needs • TWCM and Alteryx (then SRC) relationship dates back to 2008 • Initial Need was for Mapping Tool after existing TWCM vendor dropped product • SRC had history with TWCM division Adlink for hardcopy maps TWCM and Alteryx: Making Data Solutions Easier
  • 5. # In 2009 TWC began collecting tuning information in one test market • Current audience measurement is geared to over the air stations and not local cable • No coverage of our sales areas in sample methodology • Sample sizes too small to accurately estimate audiences for most of our inventory • Collecting our own information will help us develop cross platform solutions • Collecting our own data will allow us to tailor better solutions for our clients • Consistent with Company privacy policy, we can be sure data is not stored or reported with personally identifiable information (PII) TWCM Begins to Collect and Analyze STB tuning data
  • 6. # While TWCM Tech Services Group built the data warehouse, we used Alteryx to process, manage and scenario play with the data • What does the data look like ? • How do we match reference data (channel information, program names, ad placement data) ? • What rules to we apply to determine valid tuning events as opposed to similar looking events (DVR record, PIP, etc) ? Alteryx was the default tool for doing initial work
  • 7. # Having Alteryx allowed us to look at how people watch our own programming, and how client schedules deliver Examples of Early STB Work Schedule Delivery by Zip Code: Jeff Hall Dodge – Statesville NC MarketVisi Radius/GeoSelectio MarketVision is brought t LLC. © 2009 All Rights R AGS Demographic data Experian/Applied Geogra Current year data is for t year projected data is for Scarborough data, coll February 2008 to March 2 profiled and integrated in MarketVision site. The pr using MOSAIC clusters, a segmentation technology questions may be asked a level, response is in term MRI - 2008 Doublebase March 2006 to April 2008 created using MOSAIC clu segmentation technology questions may be asked a level, response is in term 277 40 485 277 40 485 CharlotteCharlotteCharlotteCharlotteCharlotte ConcordConcordConcordConcordConcord GastoniaGastoniaGastoniaGastoniaGastonia High PointHigh PointHigh PointHigh PointHigh Point Winston-SalemWinston-SalemWinston-SalemWinston-SalemWinston-Salem Rock HillRock HillRock HillRock HillRock Hill Over 1380HHs 530-1380 HHs Under 530HHs Out of Zone: No Delivery 2 and 10 mile radius from Dealership Jeff Hall Dodge, Statesville NC Schedule Delivery by Zip Code: Jeff Hall Dodge – Statesville NC MarketVision Radius/GeoSelection Uplo MarketVision is brought to you by LLC. © 2009 All Rights Reserved AGS Demographic data © 2009 Experian/Applied Geographic Solu Current year data is for the year 2 year projected data is for the yea Scarborough data, collected fro February 2008 to March 2009, ha profiled and integrated into the MarketVision site. The profiles we using MOSAIC clusters, and SRC segmentation technology. Even th questions may be asked at the Ho level, response is in terms of Adul MRI - 2008 Doublebase, collec March 2006 to April 2008. The pr created using MOSAIC clusters an segmentation technology. Even th questions may be asked at the Ho level, response is in terms of Adul 277 40 485 277 40 485 CharlotteCharlotteCharlotteCharlotteCharlotte ConcordConcordConcordConcordConcord GastoniaGastoniaGastoniaGastoniaGastonia High PointHigh PointHigh PointHigh PointHigh Point Winston-SalemWinston-SalemWinston-SalemWinston-SalemWinston-Salem Rock HillRock HillRock HillRock HillRock Hill Over 1380HHs 530-1380 HHs Under 530HHs Out of Zone: No Delivery 2 and 10 mile radius from Dealership Jeff Hall Dodge, Statesville NC
  • 8. # For Interactive campaigns, we were able to map the locations of responding customers and plot against store locations Examples of Early STB Work
  • 9. # For an action movie release, we were able to identify the networks preferred by households that buy action movies Alteryx enabled Cross Platform analysis to enhance Movie On Demand Sales • Clash of the Titans MOD launch in March 2010 • Found HHs that bought similar movies on release • Identify right networks to reach those homes (able to reduce # networks used) • Run test/control to identify if targeted campaign worked
  • 10. # Currently we have over 15 markets and 7.9 million subscribing households providing tuning and other transactional data • Tech group has built the data warehouse so that we no longer use Alteryx for processing of raw data • Query capability allows us to build modules for network and program ratings, as well as advertiser campaigns • Sharing our modules allows us to design newer reports for others across the company as availability increases Where are we today
  • 11. # Data Volume Continues to Grow • Daily processing volume is over 0.6 TB • Each STB generates, on average, 65-100 raw events per day • As per our editing rules, not all of these events translate into a tuning session • Each household averages close to 9 hours per day with a STB on (gross) • Multiple sets with concurrent viewing contributes to higher time spent estimates State of the Data
  • 12. # Modules for Queries and Calculations
  • 13. # Recent projects focus on enhanced analysis for new business • Political – How can we identify political advertising opportunities using our targeting capabilities with content and geography to take share from local broadcast • And how do we manage our limited cable news inventory • Data matching • How can we align our household data to external data to enable more customized targeting and reporting • Re-allocations Current Projects
  • 14. # TWC Departments outside of Media also benefit • Program Acquisition • Audience estimates for networks that are otherwise not measured are important • Tiering and packaging • TWC Consumer Marketing • Inventory allocation • Targeted TWC Marketing messages • Upsell to Triple play • Reduce Churn Current Projects
  • 15. # Data modeling is the next major area of exploration • Network/Program audience estimates to do a better job of selling plans with audience guarantees • Includes Rate card optimization • Competitive Reporting – what is our dollar and ratings share in each market • Opportunity marketing – where do we see vulnerability of certain stations and/or dayparts in a given market Work on Modeling is beginning
  • 16. # Common Industry Standards and Metrics could create new and better media usage data • Ground work has already been laid by various MVPDs (Multi-Video Platform Providers) with the Media Rating Council (MRC) to create data collection and measurement standards • Follow-up work on definitions and metrics are in the works Goals for TWCM and the Media Buyer/Seller Community
  • 17. Thank You! # Marshall Jacobowitz VP, Research Time Warner Cable Media @TWC