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Thanks for coming!
Bernard, packet core engineer at NSN
Belén, interaction designer at Intel’s OTC
#SXdiymut
usability testinga process that employs people as testingparticipants who are representative of thetarget audience to eval...
usability testinga process that employs people as testingparticipants who are representative of thetarget audience to eval...
please, stand up
take out your  cellphone
sit down if you don’thave a US cellphone   with a data plan
sit down if you don’t      like beer
sit down if you areabsolutely terrified bythe idea of being our     test subject
why recording? memory aid powerful communication tool
actions          reactions
dut = mut
dut = mutwhere:dut = desktop usability testingmut = mobile usability testing
dut = mut + afecwhere:dut = desktop usability testingmut = mobile usability testingafec = a few extra challenges
which phone?which context?which connection?
which phone?which context?which connection?
web task success rates         feature phones                                       38%           smartphones             ...
web task success rates         feature phones                                       38%           smartphones             ...
web task success rates         feature phones                                       38%           smartphones             ...
web task success rates         feature phones                                       38%           smartphones             ...
web task success rates         feature phones                                       38%           smartphones             ...
web task success rates         feature phones                                       38%           smartphones             ...
web task success rates         feature phones                                       38%           smartphones             ...
web task success rates         feature phones                                       38%           smartphones             ...
web task success rates         feature phones                                       38%           smartphones             ...
web task success rates         feature phones                                       38%           smartphones             ...
handset usabilityaffects test results
remember ... test with participants’ own phones if not possible, include training and warm-up tasks
which phone?which context?which connection?
field                              vs.                          labIt’s Worth the Hassle! The Added Value of Evaluating the...
field                              vs.                          lab               0                                        ...
The results show that the added value ofconducting usability evaluations in the field isvery little and that recreating cen...
0                                                 1The results show that the added value ofconducting usability evaluation...
according to our study there was nodifference in the number of problems thatoccurred in the two test settings. Ourhypothes...
0                                                   2according to our study there was nodifference in the number of proble...
evaluations conducted in field settings canreveal problems not otherwise identified inlaboratory evaluationsIt’s Worth the H...
1evaluations conducted in field settings canreveal problems not otherwise identified inlaboratory evaluations               ...
The analyses of the comparison betweenusability testing done in two different settingsrevealed that there were many more t...
The analyses of the comparison between                        2                                                2usability ...
field                              vs.                          labIt’s Worth the Hassle! The Added Value of Evaluating the...
field                              vs.                          lab                                                 DI SA G...
... but they all agree evaluations in the field (are) more complex and time-consuming It’s Worth the Hassle! The Added Valu...
... but they all agree testing in the field requires double the time in comparison to the laboratory Usability Testing of M...
... but they all agree field-based usability studies are not easy to conduct. They are time consuming and the added value i...
testing in the lab isbetter than no testing
remember ... for most software, lab testing is fine if you must do field testing   do it late   plan and run pilot tests   b...
which phone?which context?which connection?
remember ... do not test over wi-fi cover participants’ data costs
dut = mut + afecwhere:dut = desktop usability testingmut = mobile usability testingafec = a few extra challenges
tsdohoeaygtrtwtdut = (mut + afec)where:dut = desktop usability testingmut = mobile usability testingafec = a few extra cha...
tsdohoeaygtrtwtdut = (mut + afec)where:dut = desktop usability testingmut = mobile usability testingafec = a few extra cha...
why recording? memory aid powerful communication tool
4 approaches to thesmall detail of how on earth   are you   going to   record the   whole   thing
1. wearable equipment     .     Methods and techniques for field-based usability testing of mobile geo-applications, I. Del...
1. wearable equipment     .     Methods and techniques for field-based usability testing of mobile geo-applications, I. Del...
1. wearable equipment     .     Methods and techniques for field-based usability testing of mobile geo-applications, I. Del...
1. wearable equipment     .     Methods and techniques for field-based usability testing of mobile geo-applications, I. Del...
Figure 10. Video recording with third-person view of participants and close-up view of PDA. Note that   1. wearable equipm...
allows testing in    the field
but ...  difficult and time-consuming to set up  intrusive, uncomfortable and heavy
2. screen capture   Mobiola Screen Capture for Blackberry 4.2+ and Symbian S60 v3   http://www.shapeservices.com/en/produc...
2. screen capture                         m o te                    Re
2. screen capture                                                                                             It runs on b...
m o teRe
m o teRe
m o teRe
provides high quality  screen recording
but participants won’t appreciateyou installing stuff on their phones
no application will support all platformshttp://www.shapeservices.com/en/products/details.php?product=capture&platform=none
no application will support all platformshttp://www.ovostudios.com/
Ovo Studios screen capture application for iOShttp://www.ovostudios.com/
fingers are not captured ...   Ovo Studios screen capture application for iOS   http://www.ovostudios.com/
.. and that is a big dealWhy AirPlay mirroring is the Biggest Thing to Happen to User Research in 2011http://www.remoteres...
.. and that is a big deal                                                                                                O...
.. and that is a big dealiPad usability testing - our equipmenthttp://www.cxpartners.co.uk/cxblog/ipad_usability_testing_-...
.. and that is a big deal                         Recently, we’ve questioned the value of capturing the device screen. It ...
3. document camerasHandheld Usability (page 174), S. Weiss (2002)
Google         Towards the Perfect Infrastructure for Usability Testing on Mobile Devices         R. Schusteritsch, C.Y. W...
Nielsen Norman                         Elmo TT-02RX Teachers Tool                                   document camera with a...
usertesting.com                                          m o tehttp://www.usertesting.com/mobile/                         ...
good recording quality  and easy to set up
but it’s not particularly cheapElmo TT-12 Document Camera (accessed March 4th 2012)http://www.bhphotovideo.com/c/product/8...
ea pIPEVO Point 2 View USB Document Cam (accessed March 4th 2012)http://www.ipevo.com/prods/Point-2-View-USB-Camera  http:...
participants mustkeep within thecamera range
phone must lay on         a desk or be hold         at a flat anglehttp://www.flickr.com/photos/zabriskiepoint/2806511301/si...
4. mounted devices
4. mounted devices          ready-made
4. mounted devices          ready-made              DIY
4a. ready-made mounted devices                                                      Mobile Device Camera by Tracksys      ...
4b. DIY mounted devices Little Springs Design http://www.littlespringsdesign.com/blog/2008/Jun/usability- testing-for-mobi...
4b. DIY mounted devices Little Springs Design                                       Nick Bowmast http://www.bowmast.com/mo...
4b. DIY mounted devices are blooming!! Little Springs Design                                       Nick Bowmast http://www...
natural interaction with       the phone
but they are not cheaphttp://www.godigi.com/products/DigiZoom-MDC.html
ea pMr Tappy, a kit for filming handheld devices (accessed March 10th 2012)http://www.mrtappy.com                          ...
messy to buildhttp://www.littlespringsdesign.com/blog/2008/Jun/usability-testing-for-mobile-devices-2/
and ...  if bulky they can prevent single-hand  use  if heavy they can become tiring during  long tests
easy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with ...
screen              mounted     mounted                                        wearable              document             ...
screen              mounted     mounted                                        wearable              document             ...
screen              mounted     mounted                                        wearable              document             ...
the spirithttp://www.wired.com/gadgetlab/2010/07/the-pencil-ipad-stand-smart-enough-to-impress-a-new-yorker/
theingredients
two meccano trunions (part no. A126)
two 5 and 6-hole meccano strips (part nos. 5 & 4)
one 11-hole meccano strip (part no. 2)
six meccano screws & nuts (part nos. 69 & 37h)
one 13-20mm jubilee clip
one HUE HD webcam
a second USB webcam
a USB male to female extension cable
blu tack (I think you call it mounting putty)
an allen key
a meccano wrench
a screwdriver
a Windows computer
screen recording software
a taskYou just moved to Austin, to an old, bighouse in Pemberton Heights.You love it,but there is a problem: mice and rats...
how was that?
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
15-model Meccano set                  14.99Hue HD webcam                         34.95Philips webcam                      ...
in USD: 151.25
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
weight: 125 grams
weight: 125 grams an iPhone weighs 137 grams an iPad weighs 680 grams I weigh 55,000 grams a blue whale weighs 136,400,000...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests ...
we expect much of our buildings: theyneed to have firm foundations, solidstructures, pleasing aesthetics. We shouldexpect t...
thanks!belenbarrospena@gmail.comb@runningwithbulls.com@belenpena @bernardtyershttp://belenpena.posterous.comhttp://www.run...
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
DIY Mobile Usability Testing - SXSW Interactive 2012
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DIY Mobile Usability Testing - SXSW Interactive 2012

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This is our DIY Mobile Usability Testing presentation in its SXSW Interactive 2012 incarnation.

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Transcript of "DIY Mobile Usability Testing - SXSW Interactive 2012"

  1. 1. Thanks for coming!
  2. 2. Bernard, packet core engineer at NSN
  3. 3. Belén, interaction designer at Intel’s OTC
  4. 4. #SXdiymut
  5. 5. usability testinga process that employs people as testingparticipants who are representative of thetarget audience to evaluate the degree towhich a product meets specific usabilitycriteria.Handbook of usability testing 2nd Ed., J. Rubin and D. Chisnell
  6. 6. usability testinga process that employs people as testingparticipants who are representative of thetarget audience to evaluate the degree towhich a product meets specific usabilitycriteria.Handbook of usability testing 2nd Ed., J. Rubin and D. Chisnell
  7. 7. please, stand up
  8. 8. take out your cellphone
  9. 9. sit down if you don’thave a US cellphone with a data plan
  10. 10. sit down if you don’t like beer
  11. 11. sit down if you areabsolutely terrified bythe idea of being our test subject
  12. 12. why recording? memory aid powerful communication tool
  13. 13. actions reactions
  14. 14. dut = mut
  15. 15. dut = mutwhere:dut = desktop usability testingmut = mobile usability testing
  16. 16. dut = mut + afecwhere:dut = desktop usability testingmut = mobile usability testingafec = a few extra challenges
  17. 17. which phone?which context?which connection?
  18. 18. which phone?which context?which connection?
  19. 19. web task success rates feature phones 38% smartphones 55% touch phones 75%Mobile usability, J. Nielsen’s Alertbox 20 Jul 2009http://www.useit.com/alertbox/mobile-usability-study-1.html
  20. 20. web task success rates feature phones 38% smartphones 55% touch phones 75%Mobile usability, J. Nielsen’s Alertbox 20 Jul 2009http://www.useit.com/alertbox/mobile-usability-study-1.html
  21. 21. web task success rates feature phones 38% smartphones 55% touch phones 75%Mobile usability, J. Nielsen’s Alertbox 20 Jul 2009http://www.useit.com/alertbox/mobile-usability-study-1.html
  22. 22. web task success rates feature phones 38% smartphones 55% touch phones 75%Mobile usability, J. Nielsen’s Alertbox 20 Jul 2009http://www.useit.com/alertbox/mobile-usability-study-1.html
  23. 23. web task success rates feature phones 38% smartphones 55% touch phones 75%Mobile usability, J. Nielsen’s Alertbox 20 Jul 2009http://www.useit.com/alertbox/mobile-usability-study-1.html
  24. 24. web task success rates feature phones 38% smartphones 55% touch phones 75%Mobile usability, J. Nielsen’s Alertbox 20 Jul 2009http://www.useit.com/alertbox/mobile-usability-study-1.html
  25. 25. web task success rates feature phones 38% smartphones 55% touch phones 75%Mobile usability, J. Nielsen’s Alertbox 20 Jul 2009http://www.useit.com/alertbox/mobile-usability-study-1.html
  26. 26. web task success rates feature phones 38% smartphones 55% touch phones 75%Mobile usability, J. Nielsen’s Alertbox 20 Jul 2009http://www.useit.com/alertbox/mobile-usability-study-1.html
  27. 27. web task success rates feature phones 38% smartphones 55% touch phones 75%Mobile usability, J. Nielsen’s Alertbox 20 Jul 2009http://www.useit.com/alertbox/mobile-usability-study-1.html
  28. 28. web task success rates feature phones 38% smartphones 55% touch phones 75%Mobile usability, J. Nielsen’s Alertbox 20 Jul 2009http://www.useit.com/alertbox/mobile-usability-study-1.html
  29. 29. handset usabilityaffects test results
  30. 30. remember ... test with participants’ own phones if not possible, include training and warm-up tasks
  31. 31. which phone?which context?which connection?
  32. 32. field vs. labIt’s Worth the Hassle! The Added Value of Evaluating the Usability of Mobile Systems in the FieldC.M. Nielsen, M. Overgaard, M.B. Pedersen, J. Stage, S. Stenild - NordiCHI 2006
  33. 33. field vs. lab 0 0It’s Worth the Hassle! The Added Value of Evaluating the Usability of Mobile Systems in the FieldC.M. Nielsen, M. Overgaard, M.B. Pedersen, J. Stage, S. Stenild - NordiCHI 2006
  34. 34. The results show that the added value ofconducting usability evaluations in the field isvery little and that recreating central aspectsof the use context in a laboratory settingenables the identification of the same usabilityproblem list.Is it Worth the Hassle? Exploring the Added Value of Evaluating the Usability of Context-AwareMobile Systems in the Field, J. Kjeldskov, M. B. Skov, B. S. Als, R. T. Høegh, 2004
  35. 35. 0 1The results show that the added value ofconducting usability evaluations in the field isvery little and that recreating central aspectsof the use context in a laboratory settingenables the identification of the same usabilityproblem list. Field LabIs it Worth the Hassle? Exploring the Added Value of Evaluating the Usability of Context-AwareMobile Systems in the Field, J. Kjeldskov, M. B. Skov, B. S. Als, R. T. Høegh, 2004
  36. 36. according to our study there was nodifference in the number of problems thatoccurred in the two test settings. Ourhypothesis that more problems would befound in the field was not supportedUsability Testing of Mobile Applications: A Comparison between Laboratory and Field TestingA. Kaikkonen, T. Kallio, A. Kekäläinen, A. Kankainen, M. Cankar - Journal of Usability Studies, 2005
  37. 37. 0 2according to our study there was nodifference in the number of problems thatoccurred in the two test settings. Ourhypothesis that more problems would befound in the field was not supported Field LabUsability Testing of Mobile Applications: A Comparison between Laboratory and Field TestingA. Kaikkonen, T. Kallio, A. Kekäläinen, A. Kankainen, M. Cankar - Journal of Usability Studies, 2005
  38. 38. evaluations conducted in field settings canreveal problems not otherwise identified inlaboratory evaluationsIt’s Worth the Hassle! The Added Value of Evaluating the Usability of Mobile Systems in the FieldC.M. Nielsen, M. Overgaard, M.B. Pedersen, J. Stage, S. Stenild - NordiCHI 2006
  39. 39. 1evaluations conducted in field settings canreveal problems not otherwise identified inlaboratory evaluations 2It’s Worth the Hassle! The Added Value of Evaluating the Usability of Mobile Systems in the FieldC.M. Nielsen, M. Overgaard, M.B. Pedersen, J. Stage, S. Stenild - NordiCHI 2006 Field Lab
  40. 40. The analyses of the comparison betweenusability testing done in two different settingsrevealed that there were many more typesand occurrences of usability problems foundin the field than in the laboratory. Thoseproblems discovered tend to be critical issues.Usability Evaluation of Mobile Device: a Comparison of Laboratory and Field TestsH.B Duh, G. C. B. Tan,V. H. Chen, MobileHCI 2006
  41. 41. The analyses of the comparison between 2 2usability testing done in two different settingsrevealed that there were many more typesand occurrences of usability problems foundin the field than in the laboratory. Thoseproblems discovered tend to be critical issues. Field LabUsability Evaluation of Mobile Device: a Comparison of Laboratory and Field TestsH.B Duh, G. C. B. Tan,V. H. Chen, MobileHCI 2006
  42. 42. field vs. labIt’s Worth the Hassle! The Added Value of Evaluating the Usability of Mobile Systems in the FieldC.M. Nielsen, M. Overgaard, M.B. Pedersen, J. Stage, S. Stenild - NordiCHI 2006
  43. 43. field vs. lab DI SA GR EE EXP ER TSIt’s Worth the Hassle! The Added Value of Evaluating the Usability of Mobile Systems in the FieldC.M. Nielsen, M. Overgaard, M.B. Pedersen, J. Stage, S. Stenild - NordiCHI 2006
  44. 44. ... but they all agree evaluations in the field (are) more complex and time-consuming It’s Worth the Hassle! The Added Value of Evaluating the Usability of Mobile Systems in the Field C.M. Nielsen, M. Overgaard, M.B. Pedersen, J. Stage, S. Stenild - NordiCHI 2006
  45. 45. ... but they all agree testing in the field requires double the time in comparison to the laboratory Usability Testing of Mobile Applications: A Comparison between Laboratory and Field Testing A. Kaikkonen, T. Kallio, A. Kekäläinen, A. Kankainen, M. Cankar - Journal of Usability Studies, 2005
  46. 46. ... but they all agree field-based usability studies are not easy to conduct. They are time consuming and the added value is questionable. Is it Worth the Hassle? Exploring the Added Value of Evaluating the Usability of Context-Aware Mobile Systems in the Field, J. Kjeldskov, M. B. Skov, B. S. Als, R. T. Høegh, 2004
  47. 47. testing in the lab isbetter than no testing
  48. 48. remember ... for most software, lab testing is fine if you must do field testing do it late plan and run pilot tests be prepared (like the Scouts)
  49. 49. which phone?which context?which connection?
  50. 50. remember ... do not test over wi-fi cover participants’ data costs
  51. 51. dut = mut + afecwhere:dut = desktop usability testingmut = mobile usability testingafec = a few extra challenges
  52. 52. tsdohoeaygtrtwtdut = (mut + afec)where:dut = desktop usability testingmut = mobile usability testingafec = a few extra challenges
  53. 53. tsdohoeaygtrtwtdut = (mut + afec)where:dut = desktop usability testingmut = mobile usability testingafec = a few extra challengestsdohoeaygtrtwt = the smalldetail of how on earth are yougoing to record the whole thing
  54. 54. why recording? memory aid powerful communication tool
  55. 55. 4 approaches to thesmall detail of how on earth are you going to record the whole thing
  56. 56. 1. wearable equipment . Methods and techniques for field-based usability testing of mobile geo-applications, I. Delikostidis (2007) International Institute for Geo-Information Science and Earth Observation (Enschede, The Netherlands)
  57. 57. 1. wearable equipment . Methods and techniques for field-based usability testing of mobile geo-applications, I. Delikostidis (2007) International Institute for Geo-Information Science and Earth Observation (Enschede, The Netherlands)
  58. 58. 1. wearable equipment . Methods and techniques for field-based usability testing of mobile geo-applications, I. Delikostidis (2007) International Institute for Geo-Information Science and Earth Observation (Enschede, The Netherlands)
  59. 59. 1. wearable equipment . Methods and techniques for field-based usability testing of mobile geo-applications, I. Delikostidis (2007) International Institute for Geo-Information Science and Earth Observation (Enschede, The Netherlands)
  60. 60. Figure 10. Video recording with third-person view of participants and close-up view of PDA. Note that 1. wearable equipment the camera focused on the device screen is turned 90 degrees to optimize use of the Picture-in-Picture view. cm—containing video and audio receivers, Picture-in-Picture unit, hard disk recorder, and battery.e vulnerableas described above, but now weights only reliability, device. Asofwireless video attached to to get any me capture to unexpected events,the mobile and size the cameras technology make it impossible Will Laboratory Test Results be Valid making it Contexts?, A. Kaikkonen, A. Kekäläinen, M. Cankar, T. Kallio, A. 2 kg and measures only 18x14x25 cm, in Mobile us schedules. These risks shouldgenceR.T.cheap high-endthe M.video cameras 2011 Kankainen and A Field Laboratory for Evaluating in Situ, of Høegh, J. Kjeldskov, test. J. Stage, from wireless B. Skov, matures and becomes more widespread, an emer- for longer periods of time. Powered by only one matching the professional standard of the wireless
  61. 61. allows testing in the field
  62. 62. but ... difficult and time-consuming to set up intrusive, uncomfortable and heavy
  63. 63. 2. screen capture Mobiola Screen Capture for Blackberry 4.2+ and Symbian S60 v3 http://www.shapeservices.com/en/products/details.php?product=capture&platform=none#
  64. 64. 2. screen capture m o te Re
  65. 65. 2. screen capture It runs on both PC,Mac, Linux and mobile environments such as Android, Symbian, iPhone OS and Windows Mobile. m o te Re
  66. 66. m o teRe
  67. 67. m o teRe
  68. 68. m o teRe
  69. 69. provides high quality screen recording
  70. 70. but participants won’t appreciateyou installing stuff on their phones
  71. 71. no application will support all platformshttp://www.shapeservices.com/en/products/details.php?product=capture&platform=none
  72. 72. no application will support all platformshttp://www.ovostudios.com/
  73. 73. Ovo Studios screen capture application for iOShttp://www.ovostudios.com/
  74. 74. fingers are not captured ... Ovo Studios screen capture application for iOS http://www.ovostudios.com/
  75. 75. .. and that is a big dealWhy AirPlay mirroring is the Biggest Thing to Happen to User Research in 2011http://www.remoteresear.ch/airplay/
  76. 76. .. and that is a big deal Obviously, think aloud is critical because I cannot see how the participant is interacting with his fingers on the touch screen. I can see using the mirroring in a lab setting to get the signal from the iPad to the observation room though you still won’t see the physical interaction with the device, like you would with a device mounted camera (e.g. Noldus).Why AirPlay mirroring is the Biggest Thing to Happen to User Research in 2011http://www.remoteresear.ch/airplay/
  77. 77. .. and that is a big dealiPad usability testing - our equipmenthttp://www.cxpartners.co.uk/cxblog/ipad_usability_testing_-_our_equipment/
  78. 78. .. and that is a big deal Recently, we’ve questioned the value of capturing the device screen. It does after all end up being a video of the screen changing but with no sense of the participant interacting with it.iPad usability testing - our equipmenthttp://www.cxpartners.co.uk/cxblog/ipad_usability_testing_-_our_equipment/
  79. 79. 3. document camerasHandheld Usability (page 174), S. Weiss (2002)
  80. 80. Google Towards the Perfect Infrastructure for Usability Testing on Mobile Devices R. Schusteritsch, C.Y. Wei, M. LaRosa - Google (CHI 2007)
  81. 81. Nielsen Norman Elmo TT-02RX Teachers Tool document camera with autofocus controlled remotely from a laptop records screen and fingers webcam records both video streams participant’s face fed onto a laptop and recorded with Morae Photo from Nielsen Norman Mobile Usability workshop handout (London, 22 May 2009)
  82. 82. usertesting.com m o tehttp://www.usertesting.com/mobile/ Re
  83. 83. good recording quality and easy to set up
  84. 84. but it’s not particularly cheapElmo TT-12 Document Camera (accessed March 4th 2012)http://www.bhphotovideo.com/c/product/843500-REG/Elmo_1331_TT_12_Interactive_Document_Camera.html http://www.bhphotovideo.com/c/product/644591-REG/Elmo_1304.html
  85. 85. ea pIPEVO Point 2 View USB Document Cam (accessed March 4th 2012)http://www.ipevo.com/prods/Point-2-View-USB-Camera http://www.bhphotovideo.com/c/product/644591-REG/Elmo_1304.html C h
  86. 86. participants mustkeep within thecamera range
  87. 87. phone must lay on a desk or be hold at a flat anglehttp://www.flickr.com/photos/zabriskiepoint/2806511301/sizes/m/in/photostream/
  88. 88. 4. mounted devices
  89. 89. 4. mounted devices ready-made
  90. 90. 4. mounted devices ready-made DIY
  91. 91. 4a. ready-made mounted devices Mobile Device Camera by Tracksys http://www.tracksys.co.uk/product- details.php?id=9 Mobile Device Camera by Noldus http://www.noldus.com/human-behavior-research/ accessories/mobile-device-camera-mdc# Ovo Studios device camera http://www.ovostudios.com/devicecamera.asp
  92. 92. 4b. DIY mounted devices Little Springs Design http://www.littlespringsdesign.com/blog/2008/Jun/usability- testing-for-mobile-devices-2/
  93. 93. 4b. DIY mounted devices Little Springs Design Nick Bowmast http://www.bowmast.com/mob-device-cam/ http://www.littlespringsdesign.com/blog/2008/Jun/usability- testing-for-mobile-devices-2/ Google Towards the Perfect Infrastructure for Usability Testing on Mobile Usability Sciences Devices, R. Schusteritsch, C.Y. Wei, http://www.usabilitysciences.com/services/lab- M. LaRosa - Google (CHI 2007) based-usability-testing/mobile-usability-testing
  94. 94. 4b. DIY mounted devices are blooming!! Little Springs Design Nick Bowmast http://www.bowmast.com/mob-device-cam/ http://www.littlespringsdesign.com/blog/2008/Jun/usability- testing-for-mobile-devices-2/ by curiouslee Google Towards the Perfect Infrastructure for Usability Testing on Mobile Usability Sciences Devices, R. Schusteritsch, C.Y. Wei, http://www.usabilitysciences.com/services/lab- M. LaRosa - Google (CHI 2007) based-usability-testing/mobile-usability-testing
  95. 95. natural interaction with the phone
  96. 96. but they are not cheaphttp://www.godigi.com/products/DigiZoom-MDC.html
  97. 97. ea pMr Tappy, a kit for filming handheld devices (accessed March 10th 2012)http://www.mrtappy.com C h
  98. 98. messy to buildhttp://www.littlespringsdesign.com/blog/2008/Jun/usability-testing-for-mobile-devices-2/
  99. 99. and ... if bulky they can prevent single-hand use if heavy they can become tiring during long tests
  100. 100. easy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  101. 101. screen mounted mounted wearable document capture devices devices equipment applications cameras ready-made DIYeasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face & fingersgives enough video quality
  102. 102. screen mounted mounted wearable document capture devices devices equipment applications cameras ready-made DIYeasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face & fingersgives enough video quality
  103. 103. screen mounted mounted wearable document capture devices devices equipment applications cameras ready-made DIYeasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face & fingersgives enough video quality
  104. 104. the spirithttp://www.wired.com/gadgetlab/2010/07/the-pencil-ipad-stand-smart-enough-to-impress-a-new-yorker/
  105. 105. theingredients
  106. 106. two meccano trunions (part no. A126)
  107. 107. two 5 and 6-hole meccano strips (part nos. 5 & 4)
  108. 108. one 11-hole meccano strip (part no. 2)
  109. 109. six meccano screws & nuts (part nos. 69 & 37h)
  110. 110. one 13-20mm jubilee clip
  111. 111. one HUE HD webcam
  112. 112. a second USB webcam
  113. 113. a USB male to female extension cable
  114. 114. blu tack (I think you call it mounting putty)
  115. 115. an allen key
  116. 116. a meccano wrench
  117. 117. a screwdriver
  118. 118. a Windows computer
  119. 119. screen recording software
  120. 120. a taskYou just moved to Austin, to an old, bighouse in Pemberton Heights.You love it,but there is a problem: mice and rats. Thehouse is infested!Go to www.austintexas.gov and find outhow to let the local authorities knowabout the infestation.
  121. 121. how was that?
  122. 122. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  123. 123. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  124. 124. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  125. 125. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  126. 126. 15-model Meccano set 14.99Hue HD webcam 34.95Philips webcam 24.32additional Meccano parts 4.01blu tack 0.98jubilee clips (x2) 1.99USB cable 8.99screwdriver 6.29CamStudio 0.00 total (in GBP) 96.52
  127. 127. in USD: 151.25
  128. 128. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  129. 129. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  130. 130. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  131. 131. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  132. 132. weight: 125 grams
  133. 133. weight: 125 grams an iPhone weighs 137 grams an iPad weighs 680 grams I weigh 55,000 grams a blue whale weighs 136,400,000 grams
  134. 134. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  135. 135. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  136. 136. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  137. 137. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  138. 138. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  139. 139. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  140. 140. b&b’seasy to put togethercheaprepeatableallows holding the deviceallows one-handed usesupports all form factorsruns tests with participants’ phonescaptures screen, face and fingersgives enough video quality
  141. 141. we expect much of our buildings: theyneed to have firm foundations, solidstructures, pleasing aesthetics. We shouldexpect the same of emerging mobilesystems.Mobile Interaction Design, M. Jones and G. Marsden (2005)
  142. 142. thanks!belenbarrospena@gmail.comb@runningwithbulls.com@belenpena @bernardtyershttp://belenpena.posterous.comhttp://www.runningwithbulls.com
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