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Keynote Address - Srikanth Sheshadri, ThoughtWorks Studios
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Keynote Address - Srikanth Sheshadri, ThoughtWorks Studios
1.
Product Stories • The
Product • Release • Competition • Customers • Support
2.
The Product 25th Anniversary!!
3.
The Product Remember?
4.
Release -MVP? I used
play during my college days!
5.
Release – MVP? Did
you ride this?
6.
Competition
7.
Customers Started as Photo Sharing?
8.
Customers If I’d listen
to customers, I’d have given them a faster horse. - Henry Ford
9.
Support • Customers o 1%
die o 3% move away o 9% go for cheaper prices o 19% are chronic o 68% leave because of bad support/service
10.
Which Product? The product
distribution idea for population control in India 80-90s.
11.
Welcome Don’t Worry….. Rest of
the sessions are good - unlike this one. Have a great day ahead -Srikanth Seshadri
Download now