The global information services firm featured in this case study is a trusted advisor to some of the world’s largest organizations, including government and military entities. The company provides expert advice, analysis and
forecasting through its publishing of industry reports and other information.
Call Girls Begur Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Attivio Customer Success Story - Information Services Search & Discovery
1. The global information services firm featured in this case study is a trusted
advisor to some of the world’s largest organizations, including government
and military entities. The company provides expert advice, analysis and
forecasting through its publishing of industry reports and other information.
Much of the company’s published information is provided via its own
Intranet-based information delivery solution, enabling clients to securely
access the company’s subscription documents behind its firewall with no
client installation required. Even better, the solution also allowed the
company’s clients to upload their own documents, enabling clients to find
and view the company reports alongside their own related proprietary
documents with security.
Ten years after its first introduction to the company’s client base, the
company looked to reinvigorate its Intranet solution to provide clients with a
much richer, precise and more effective information discovery experience.
The company chose to power client access to its world-class global industry
content with a world-class unified information access (UIA) technology
platform: the Active Intelligence Engine® (AIE®) from Attivio.
FULFILLING PRESENT AND FUTURE INFORMATION ACCESS NEEDS
In keeping with its strong “Customer First” corporate culture, the company
recognized the need to provide a new, advanced level of information
discovery functionality beyond its existing Intranet solution solution. Doing so
was essential to maximize clients’ ability to quickly review and act upon
insights gained from the company subscription documents, ensuring
informed high-impact decision-making with confidence. Additionally, the
typical Intranet solution end user was highly technically savvy, actively
looking for new ways to maximize business value from Intranet solution.
The company identified a number of required advanced search and
information discovery capabilities to its Intranet solution solution, including
improving the vital ability to work with the company subscription reports in
combination with related corporate proprietary information, coupled with
high security. A review of the high costs and risks of what would be a heavy-
duty in-house application development project led the company to evaluate
products from multiple technology vendors, including AIE.
From the beginning, the Attivio team worked collaboratively with the
company Intranet solution and Center of Excellence team members to not
only carefully review the company’s stated solution requirements, but what
the future functionality of Intranet solution should be. It was quickly agreed
that enterprise search technology alone, as offered by other vendors, would
be inadequate to support the future direction the the company team wanted
to take Intranet solution.
Among the additional essential solution capabilities identified by the
company and Attivio beyond legacy enterprise search were:
• Fully customized categorization and processing of all content
Active Intelligence Engine® (AIE)
Case Study: Information Services
Attivio, Inc. • 275 Grove Street • Newton, MA 02466 USA • o +1.857.226.5040 • f +1.857.226.5072
info@attivio.com • www.attivio.com
“Attivio’s Active Intelligence
Engine has allowed us to
leap frog our previous
capabilities, and has given us
a platform that can fully
support our product
roadmap and vision for
future innovation… They
were also able to do this
faster and more cost-
effectively than any other
supplier we evaluated.”
- Company VP, Global
Platforms & Technology
Customer profile:
Global information services
company employing over 4,500
employees worldwide
Serving international businesses and
governments by providing
comprehensive industry information
and expert independent analysis, in
such areas as energy, supply chain,
economics and geopolitical risk
Key Customer challenge:
Replace company’s long-standing
internally developed search engine with
an advanced enterprise search
information platform offering an
engaging, valuable search experience
for clients, including unifying IHS
research with related internal client
documents and data