This document discusses problem solving skills and provides steps for effective problem solving. It notes that time management, communication skills, and decision making are important skills. To problem solve, one should define the problem, generate alternatives to address it, evaluate and select the best alternatives, then implement the selected solutions. The overall message is that there are no easy or difficult problems, only solutions.

1. Problem solving skills
There are no easy or difficult problems, there are
only solutions © Walter Henson

2. Problem solving skills

3. Problem solving skills
 Time management – working smartet to enhance
productivity
 Communication skills – Get your message across
the others clearly
 Decision making – make the best possible choices
 Problem solving - ??????

4. Problem solving skills
 What is the problem?
 “uncomfortable”
 “unsatisfied situation”
 “pain or discomfort”
 “challenge”
 “opportunity”

5.  What is the solution?
 “more comfortable”
 “makes situation better”
 “eliminates the problem”

6.  Basic approach
1. Defining the problem
2. Generating alternatives
3. Evaluating and selecting alternatives
4. Implementing solutions

7. Problem solving skills

8. Thank you for your patience!