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Telecom innovation with oracle

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  • 1. Innovation in Practice antonio.montez@oracle.com Master Principal Solutions Consultant
  • 2. 1983 • • • • • • Introdução da fibra ótica na rede de transmissão Criação da rede de comutação de pacotes da Telepac Inauguração das primeiras cabinas públicas Credifone, no Algarve e na Madeira Introdução do sistema Multibanco, pela SIBS A Marconi inaugura, em Lisboa, a primeira central telefónica digital para ligações internacionais Inauguração do edifício Picoas onde se concentra 65% das ligações telefónicas nacionais 1987 • Instalação na central de Carnide, Lisboa, do primeiro equipamento de comutação digital, pelos TLP • 1º Contrato Oracle com os TLP 1989 • Interface digital para centrais Comutadas no CET, projecto piloto em Aveiro, Santarém e Faro 2007 • Criação da Zon Multimédia TV Cabo Portugal, a operar em Triple Play, nas áreas de televisão por cabo e satélite, acesso à internet e telefone.
  • 3. Cloud Big Data Social Internet of Things Mobile
  • 4. Entrepreneurial Pragmatic
  • 5. Entrepreneurial Pragmatic
  • 6. “..for Portugal Telecom, innovation is part of the strategic milestones and it is deeply connected with all the processes and involves every employee..”
  • 7. Optimization Integration Maintenance
  • 8. Integrated Technology Stack Engineered to Work Together Certified Together Deployed Together Upgraded Together Supported Together Tested Together Engineered Together Managed Together
  • 9. 63% 21% 16% Run the Business Grow the Business Transform the Business Source: “IT Metrics: IT Spending and Staffing Report, 2012”, Gartner Research, 2012
  • 10. Social depends on Big Data for Analytics
  • 11. Inspire me Recognise me Empower me Serve me Engage me Reward me Customers expect great experiences!
  • 12. Social Listening & Engagement Social Marketing Social Networking & Collaboration Social Foundation (Data Mgmt, Integration Tools, Process Automation, Analytics) Social Data & Insight
  • 13. MOBILE APPS CRM ERP B2B MOBILE PLATFORM MOBILE SECURITY
  • 14. Connected Mobile Support Connected Mobile Disconnected Mobile Support Desktop Disconnected Mobile
  • 15. Produce Data 12% Executives who feel they understand the impact data will have on their organizations Use Data
  • 16. Business Value Business event Operational excellence requires immediate action Analysis of increasing data volumes = delays Time available to capture data is decreasing Data captured Analysis completed Action taken Response Time of execu muc infor delive
  • 17. Decide Oracle Real-Time Decisions Endeca Information Discovery Oracle Event Processing Cloudera Hadoop Apache Flume Oracle NoSQL Database Oracle GoldenGate Stream Oracle R Distribution Oracle BI Foundation Suite Oracle Big Data Connectors Oracle Database Oracle Advanced Analytics Oracle Data Integrator Oracle Spatial & Graph Acquire – Organize – Analyze
  • 18. British Telecom Billing History
  • 19. REAL-TIME DECISIONS Smart Recommendations Results SERVICE CLOUD Right Answer 8% SOLARIS Server Consolidation Increase in Customer Satisfaction
  • 20. Graphic Section Divider