Know
your mistakes and learn from it. This saying is very applicable to
telemarketing. Knowing mistakes will allow telemarketers to avoid them to make
their campaign successful.
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Top Mistakes that Telemarketers Need to Watch Out For
1.
2. There are times when salespeople forget that
their selling is not just making sales it is to
build a positive business-to-business or a
business-to-consumer relationship.
3. Common telemarketing mistakes they
should know be aware of
1 Not being able to see how deep is
the rabbit hole
2 Not building rapport
3 Being unfamiliar with the products
and services
4. 1. Not being able to
see how deep is
the rabbit hole.
5. A lot of times prospects feel
uncomfortable talking with
telemarketers that they
answer questions
vaguely and without
deeper meaning.
7. The most basic foundation of all sales
transactions would be the trust
between the salesperson and their
customer.
8. Salespersons should not ask probing
questions that would be too sensitive to
the ears of their prospect customer like
asking for financial status or any other
sensitive data. Telemarketers should
show interest when talking to their
customers and not sound like robots.
10. Telemarketers should have a great deal
of familiarity with the products and
services that they are offering. This
would ensure them that they can
answer any question or even objections
being thrown at them by their
customers.