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Top Mistakes that Telemarketers Need to Watch Out For

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Published on

Know
your mistakes and learn from it. This saying is very applicable to
telemarketing. Knowing mistakes will allow telemarketers to avoid them to make
their campaign successful.

Published in: Business, Technology
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Top Mistakes that Telemarketers Need to Watch Out For

  1. 1. There are times when salespeople forget that their selling is not just making sales it is to build a positive business-to-business or a business-to-consumer relationship.
  2. 2. Common telemarketing mistakes theyshould know be aware of 1 Not being able to see how deep is the rabbit hole 2 Not building rapport 3 Being unfamiliar with the products and services
  3. 3. 1. Not being able to see how deep is the rabbit hole.
  4. 4. A lot of times prospects feeluncomfortable talking withtelemarketers that they answer questionsvaguely and withoutdeeper meaning.
  5. 5. 2. Not building rapport
  6. 6. The most basic foundation of all salestransactions would be the trustbetween the salesperson and theircustomer.
  7. 7. Salespersons should not ask probingquestions that would be too sensitive tothe ears of their prospect customer likeasking for financial status or any other sensitive data. Telemarketers should show interest when talking to their customers and not sound like robots.
  8. 8. 3. Being unfamiliar with the products and services.
  9. 9. Telemarketers should have a great deal of familiarity with the products and services that they are offering. This would ensure them that they cananswer any question or even objections being thrown at them by their customers.
  10. 10. Contact UsEmail: inquiry@callboxinc.comWebsite: http://www.callboxinc.comPhone: 888.810.7464

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