Presentation at Microsoft NetWork 2.0, April 2012

1. Adis Jugo
Future of intranet:
Road to Enterprise 2.0

3. Future of Intranet:
Road to Enterprise 2.0
Adis Jugo, PlanB.
Microsoft MVP SharePoint Server

5. Cologne
Munich
Aalen
Adis Jugo Sarajevo
In SharePoint world since Project Tahoe
Microsoft MVP for SharePoint Server
Co-founder of 1st SharePoint User Group BiH Sofia
Managing Consultant at PlanB.

6. AGENDA
• Where are intranets today?
• Where should they be tomorrow?
• What is actually Enterprise 2.0 and Knowledge
Computing
• How can Microsoft SharePoint help us in
Enterprise 2.0 strategy

7. WHAT IS INTRANET?
• A private, isolated network
• Accessed from PCs from workplace or VPN
• Library
• Phonebook
• Information
• Multimedia
• …

8. INTRANET AS A LIBRARY
• Thousands of structured and unstructured
information pieces
• Browsing for information
• Searching for information

9. INTRANET AS A LIBRARY – THE
PROBLEM
• Browsing and search do not provide information
relevance for your case
• Outdated information
• Too much time lost on information research

10. WHY TRADITIONAL INTRANET
FAILS?

11. MEASURING BENEFITS

12. WHAT DO USERS ACTUALLY WANT?

13. CONSUMERISATION OF IT
Tendency for new information technology to
emerge first in the consumer market and then
spread into business and government
organizations...
The emergence of consumer markets as the
primary driver of information technology
innovation is seen as a major IT industry shift.

14. CONSUMERISATION OF IT
As a consumer… As a business user…
• I want news • I want news
• I want information • I want knowledge
• I want to know what • I want to know what
my friends are doing my colleagues are
doing

15. CONSUMERISATION OF IT
• Fast world of breaking news
• I don’t want to search for information
• Let the information find me!
– ... immediately!
– ... everywhere!

16. ENTERPRISE 2.0
• Wish to know
• Wish to share
• Social Knowledge Computing

17. KNOWLEDGE COMPUTING &
BUSINESS

18. KNOWLEDGE
I want to be I want to How can I
informed about know who get the
knowledge knows knowledge?

19. KNOWLEDGE SOURCES
People Documents Information
internal / external

20. KNOWLEDGE IN PEOPLE
• Know who knows
• Know where the people who know are hanging
• Ask the questions

21. KNOWLEDGE IN
DOCUMENTS
• Know which documents are relevant
• Know when relevant documents are changed
• Recieve relevant documents upon creation

22. INFORMATION ABOUT KNOWLEDGE
• Get informed when new knowledge of interest is
available
• Where can it be found?
• Who already knows it?

23. MICROSOFT SHAREPOINT SERVER
AND KNOWLEDGE COMPUTING

24. Knowledge in SharePoint
People Documents Information
Profiles Tagging
Newsfeed
Organization
Browser
Rating
Blogs, Wikis
Search Alerts
Forums Alerts

25. PEOPLE: SHAREPOINT USER
PROFILES
• Interests
• Expertise
information
• Colleagues

26. PEOPLE: BLOGS AND WIKIES
• Knowledge
dispersion

27. DOCUMENTS: TAGGING AND
RATING
Specifying
information that
can not be stored
with metadata

28. INFORMATION: NEWSFEED
• Aggregate
insider
knowledge
• Keep updated
• Personalized
according to
interest and
colleagues

29. INFORMATION: ORGANIZATION
BROWSER
Who is who in
organization

30. COLLABORATION: INTEGRATION WITH
LYNC
Real time
collaboration,
communication
and knowledge
sharing

31. INTEGRATION: EXTERNAL KNOWLEDGE
SOURCES
Binding external
knowledge
sources into news
feed

32. 3RD PARTY TOOLS: ADDITIONAL FEATURES
Groups,
communities,
discussions

33. SHAREPOINT AND DEVICES
(KNOWLEDGE EVERYWHERE)

34. SHAREPOINT ON WINDOWS PHONE: OFFICE
HUB

35. TABLET APPS WITH SHAREPOINT DATA

36. MOBILE COMMUNICATION: LYNC MOBILE

37. BENEFITS

38. BENEFITS FOR COMPANY
• Knowledge dispersion and exchange
• Increased workforce skills
• Increased overall competence
• Reduced time and costs at knowledge
acquiring

39. BENEFITS FOR EMPLOYEES
• Convenient Knowledge-acquiring and
spreading system
• Modern means of collaboration
• Increased level of togetherness
• Increased visibility inside a team

40. RECAPITULATION
• Where are intranets today?
– Intranets are libraries, slow and ineffective
• Where should they be tomorrow?
– Intranets as a mean of knowledge transfer and sharing
• What is actually Enterprise 2.0 and Knowledge
Computing
– Way of information and knowledge-centric intranet and
enterprise organization
• How can Microsoft SharePoint help us in Enterprise
2.0 strategy
– SharePoint as a vehcle for all enterprise-level knowledge
computing activities

41. RESOURCES
• Gartner Predictions for 2012 and beyond
http://infosecisland.com/blogview/18901-Gartner-Top-
Predictions-for-2012-and-Beyond.html
• PlanB. : http://www.plan-b-gmbh.com
• Adis Jugo blog http://adisjugo.com