Adis Jugo  Future of intranet:Road to Enterprise 2.0
Future of Intranet:Road to Enterprise 2.0        Adis Jugo, PlanB. Microsoft MVP SharePoint Server
Cologne                                Munich              AalenAdis Jugo                                SarajevoIn ShareP...
AGENDA• Where are intranets today?• Where should they be tomorrow?• What is actually Enterprise 2.0 and Knowledge  Computi...
WHAT IS INTRANET?•   A private, isolated network•   Accessed from PCs from workplace or VPN•   Library•   Phonebook•   Inf...
INTRANET AS A LIBRARY• Thousands of structured and unstructured  information pieces• Browsing for information• Searching f...
INTRANET AS A LIBRARY – THEPROBLEM• Browsing and search do not provide information  relevance for your case• Outdated info...
WHY TRADITIONAL INTRANETFAILS?
MEASURING BENEFITS
WHAT DO USERS ACTUALLY WANT?
CONSUMERISATION OF ITTendency for new information technology toemerge first in the consumer market and thenspread into bus...
CONSUMERISATION OF ITAs a consumer…           As a business user…• I want news            • I want news• I want informatio...
CONSUMERISATION OF IT• Fast world of breaking news• I don’t want to search for information• Let the information find me!  ...
ENTERPRISE 2.0•   Wish to know•   Wish to share•   Social Knowledge Computing
KNOWLEDGE COMPUTING &BUSINESS
KNOWLEDGE  I want to be    I want to    How can Iinformed about   know who       get the   knowledge        knows     know...
KNOWLEDGE SOURCES People      Documents     Information          internal / external
KNOWLEDGE IN PEOPLE• Know who knows• Know where the people who know are hanging• Ask the questions
KNOWLEDGE INDOCUMENTS• Know which documents are relevant• Know when relevant documents are changed• Recieve relevant docum...
INFORMATION ABOUT KNOWLEDGE• Get informed when new knowledge of interest is  available• Where can it be found?• Who alread...
MICROSOFT SHAREPOINT SERVERAND KNOWLEDGE COMPUTING
Knowledge in SharePoint  People         Documents   Information    Profiles       Tagging                                N...
PEOPLE: SHAREPOINT USERPROFILES• Interests• Expertise  information• Colleagues
PEOPLE: BLOGS AND WIKIES• Knowledge  dispersion
DOCUMENTS: TAGGING ANDRATINGSpecifyinginformation thatcan not be storedwith metadata
INFORMATION: NEWSFEED• Aggregate  insider  knowledge• Keep updated• Personalized  according to  interest and  colleagues
INFORMATION: ORGANIZATIONBROWSERWho is who inorganization
COLLABORATION: INTEGRATION WITHLYNCReal timecollaboration,communicationand knowledgesharing
INTEGRATION: EXTERNAL KNOWLEDGESOURCESBinding externalknowledgesources into newsfeed
3RD PARTY TOOLS: ADDITIONAL FEATURESGroups,communities,discussions
SHAREPOINT AND DEVICES(KNOWLEDGE EVERYWHERE)
SHAREPOINT ON WINDOWS PHONE: OFFICEHUB
TABLET APPS WITH SHAREPOINT DATA
MOBILE COMMUNICATION: LYNC MOBILE
BENEFITS
BENEFITS FOR COMPANY•   Knowledge dispersion and exchange•   Increased workforce skills•   Increased overall competence•  ...
BENEFITS FOR EMPLOYEES• Convenient Knowledge-acquiring and  spreading system• Modern means of collaboration• Increased lev...
RECAPITULATION• Where are intranets today?   – Intranets are libraries, slow and ineffective• Where should they be tomorro...
RESOURCES• Gartner Predictions for 2012 and beyond  http://infosecisland.com/blogview/18901-Gartner-Top-  Predictions-for-...
The Future of the Intranet: Road to Enterprise 2.0
The Future of the Intranet: Road to Enterprise 2.0
The Future of the Intranet: Road to Enterprise 2.0
The Future of the Intranet: Road to Enterprise 2.0
The Future of the Intranet: Road to Enterprise 2.0
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The Future of the Intranet: Road to Enterprise 2.0

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Presentation at Microsoft NetWork 2.0, April 2012

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The Future of the Intranet: Road to Enterprise 2.0

  1. 1. Adis Jugo Future of intranet:Road to Enterprise 2.0
  2. 2. Future of Intranet:Road to Enterprise 2.0 Adis Jugo, PlanB. Microsoft MVP SharePoint Server
  3. 3. Cologne Munich AalenAdis Jugo SarajevoIn SharePoint world since Project TahoeMicrosoft MVP for SharePoint ServerCo-founder of 1st SharePoint User Group BiH SofiaManaging Consultant at PlanB.
  4. 4. AGENDA• Where are intranets today?• Where should they be tomorrow?• What is actually Enterprise 2.0 and Knowledge Computing• How can Microsoft SharePoint help us in Enterprise 2.0 strategy
  5. 5. WHAT IS INTRANET?• A private, isolated network• Accessed from PCs from workplace or VPN• Library• Phonebook• Information• Multimedia• …
  6. 6. INTRANET AS A LIBRARY• Thousands of structured and unstructured information pieces• Browsing for information• Searching for information
  7. 7. INTRANET AS A LIBRARY – THEPROBLEM• Browsing and search do not provide information relevance for your case• Outdated information• Too much time lost on information research
  8. 8. WHY TRADITIONAL INTRANETFAILS?
  9. 9. MEASURING BENEFITS
  10. 10. WHAT DO USERS ACTUALLY WANT?
  11. 11. CONSUMERISATION OF ITTendency for new information technology toemerge first in the consumer market and thenspread into business and governmentorganizations...The emergence of consumer markets as theprimary driver of information technologyinnovation is seen as a major IT industry shift.
  12. 12. CONSUMERISATION OF ITAs a consumer… As a business user…• I want news • I want news• I want information • I want knowledge• I want to know what • I want to know what my friends are doing my colleagues are doing
  13. 13. CONSUMERISATION OF IT• Fast world of breaking news• I don’t want to search for information• Let the information find me! – ... immediately! – ... everywhere!
  14. 14. ENTERPRISE 2.0• Wish to know• Wish to share• Social Knowledge Computing
  15. 15. KNOWLEDGE COMPUTING &BUSINESS
  16. 16. KNOWLEDGE I want to be I want to How can Iinformed about know who get the knowledge knows knowledge?
  17. 17. KNOWLEDGE SOURCES People Documents Information internal / external
  18. 18. KNOWLEDGE IN PEOPLE• Know who knows• Know where the people who know are hanging• Ask the questions
  19. 19. KNOWLEDGE INDOCUMENTS• Know which documents are relevant• Know when relevant documents are changed• Recieve relevant documents upon creation
  20. 20. INFORMATION ABOUT KNOWLEDGE• Get informed when new knowledge of interest is available• Where can it be found?• Who already knows it?
  21. 21. MICROSOFT SHAREPOINT SERVERAND KNOWLEDGE COMPUTING
  22. 22. Knowledge in SharePoint People Documents Information Profiles Tagging Newsfeed Organization Browser Rating Blogs, Wikis Search Alerts Forums Alerts
  23. 23. PEOPLE: SHAREPOINT USERPROFILES• Interests• Expertise information• Colleagues
  24. 24. PEOPLE: BLOGS AND WIKIES• Knowledge dispersion
  25. 25. DOCUMENTS: TAGGING ANDRATINGSpecifyinginformation thatcan not be storedwith metadata
  26. 26. INFORMATION: NEWSFEED• Aggregate insider knowledge• Keep updated• Personalized according to interest and colleagues
  27. 27. INFORMATION: ORGANIZATIONBROWSERWho is who inorganization
  28. 28. COLLABORATION: INTEGRATION WITHLYNCReal timecollaboration,communicationand knowledgesharing
  29. 29. INTEGRATION: EXTERNAL KNOWLEDGESOURCESBinding externalknowledgesources into newsfeed
  30. 30. 3RD PARTY TOOLS: ADDITIONAL FEATURESGroups,communities,discussions
  31. 31. SHAREPOINT AND DEVICES(KNOWLEDGE EVERYWHERE)
  32. 32. SHAREPOINT ON WINDOWS PHONE: OFFICEHUB
  33. 33. TABLET APPS WITH SHAREPOINT DATA
  34. 34. MOBILE COMMUNICATION: LYNC MOBILE
  35. 35. BENEFITS
  36. 36. BENEFITS FOR COMPANY• Knowledge dispersion and exchange• Increased workforce skills• Increased overall competence• Reduced time and costs at knowledge acquiring
  37. 37. BENEFITS FOR EMPLOYEES• Convenient Knowledge-acquiring and spreading system• Modern means of collaboration• Increased level of togetherness• Increased visibility inside a team
  38. 38. RECAPITULATION• Where are intranets today? – Intranets are libraries, slow and ineffective• Where should they be tomorrow? – Intranets as a mean of knowledge transfer and sharing• What is actually Enterprise 2.0 and Knowledge Computing – Way of information and knowledge-centric intranet and enterprise organization• How can Microsoft SharePoint help us in Enterprise 2.0 strategy – SharePoint as a vehcle for all enterprise-level knowledge computing activities
  39. 39. RESOURCES• Gartner Predictions for 2012 and beyond http://infosecisland.com/blogview/18901-Gartner-Top- Predictions-for-2012-and-Beyond.html• PlanB. : http://www.plan-b-gmbh.com• Adis Jugo blog http://adisjugo.com

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