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Birmingham Economic
      Summit
“Economic Development: Lessons
 Learned from the HealthSouth
         Turnaround”

          Presentation by:
            Jay Grinney
 President and Chief Executive Officer
       HealthSouth Corporation

         November 19, 2009
                                         1
HealthSouth: The “Real” Numbers

                                          Total Reported Income: $1.3B
  $400M                                    Total Actual Income: -$1.8B

  $300M

  $200M

  $100M

    $0M

  -$100M

  -$200M

  -$300M

  -$400M

  -$500M

  -$600M
             1996    1997       1998   1999    2000       2001      2002

   Reported Income    Actual Income                                        2
May 2004: “Rocks in the Road”
                                       Dept. of Justice
                                        and Medicare
                                        Investigations                        Bondholders
    SEC Investigation                                                         Threatening
                                                                              Bankruptcy



                          Corrupt and Inept               No internal
                           Management                      controls


              Excessive                                                 Many related
                Debt                                                        party
                                                                        transactions
                                          No financial
                                         transparency



  Eroded confidence
                                                                             Class-Action
     Employees      Patients
                                                                          Securities Litigation
     Physicians     Vendors
                                        De-listed from
                                            NYSE
                                                                                                  3
“The Plan”: First 100 Days
 1.   Redefine the corporate culture.
             Integrity                  Discipline
             Quality                    Cost-Effectiveness
             Compliance                 Honest/Open Communication

 2.   Replace “legacy” executives with top national talent.
             “Don’t depend on the people who got you into the ditch to get you out”
             Recruit experts in their respective fields
             Go outside of healthcare to get fresh ideas

 3.   Prioritize and begin attacking the “Rocks in the Road.”

 4.   Get immersed in the business.
             Extensive site visits
             Meetings with employees, managers and physicians
             Assess portfolio (“core” vs. “non-core”)


                                                                                      4
“The Plan”: Next 100+ Days
 1.   Launch a formal strategic planning process.
            Use independent experts
            No: “Fire! Ready! Aim!”

 2.   Completely resolve the “Rocks in the Road.”

 3.   Restore confidence in HealthSouth with all constituents.
            Government regulators         Employees
            Financial Community           Physicians
            Legislators                   Patients
            Business Leaders

 4.   Recapitalize the Balance Sheet.
            Establish deleveraging plan

 5.   Reposition the company for growth.


                                                                 5
The Turn-Around                                                      “Rocks in               = Litigation
                                                                                             = Financial
                                                                     the Road”
                                                                                             = Strategic


                                                                                                         Corporate
   Reached                                                                                              Campus Sale
  DOJ/CMS                                                                                                Completed
  Settlement                                                                                              ($46M)
                                                                            Finalized
                Reached                                                    Securities
                  SEC                            Completed $1B                                    All Settlements
 Cured                                                                      Litigation
               Settlement                         Senior Notes                                      Paid in Full
 Bond                                                                      Settlement
                                                    Offering
Defaults                                                                                       $440M Tax
                                      Secured New           Announced                           Recovery
                           Filed
                                       Bank Credit          Divestitures                        Received
                        2000 – 2003
                         Form 10K        $2.55B                                          Completed
                                                                Relisted on
                                                                  NYSE                   Divestitures




   December      June            December            June           December               June            December
     2004        2005              2005              2006             2006                 2007              2007



                     1+ million man-hours spent to reconstruct/restate financials
                     1.4 million accounts analyzed → 92% required adjustment

                                                                                                                    6
HealthSouth Today: New Direction
                   Focus = Inpatient Rehabilitative Services
                Additional Post-Acute Services on Limited Basis

                                                                Portfolio
                                                  94 Rehabilitation Hospitals
                                                  44 Outpatient Rehabilitation Satellites
                                                   6 Long-Term Acute Care Hospitals
                                                  25 Home Health Agencies


                                                            Major Services
                                                    Rehabilitation Nursing
 IRH LTCH
 Development Sites                                  Physical Therapy
                                                    Occupational Therapy
                                                    Speech-Language Therapy
    Employees: ~ 22,000                             Specialized Rehabilitation
                                                    Technology
    2008 Net Operating Revenues: $1.842 billion
    2008 Adjusted Net Income: $71.9 million
                                                                                        7
HealthSouth Today: New Board of Directors
 1.    Jon Hanson – Chairman (non-executive); Lead Director of Prudential
 2.    Ed Blechschmidt – Former CEO of Gentiva
 3.    John Chidsey – CEO of Burger King
 4.    Don Correll – President and CEO of American Water
 5.    Yvonne Curl – Former Chief Marketing Officer of Avaya
 6.    Charles Elson – Director of John L. Weinberg Center for Corporate
       Governance, University of Delaware
 7.    Jay Grinney – President and CEO of HealthSouth Corporation
 8.    Lee Higdon – President of Connecticut College
 9.    Dr. John Maupin – President and CEO of Morehouse School of Medicine
 10.   Ed Shaw – Senior Managing Director of Richard C. Breeden & Co.


               • All Directors are independent (except HealthSouth CEO)
               • No related party transactions
               • No “inter-locking” Directors
                                                                             8
HealthSouth Today: New Senior Management

Organization Chart
   March 2003                 Chairman & CEO




EVP & Chief Financial                  EVP Mergers and     I/P Division President
      Officer                            Acquisitions

            Treasurer                   EVP Corporate        Surgery Division
                                          Counsel               President
         Chief Info Officer
                                      EVP Administration      CEO: Jay Grinney
                                                           Ambulatory Division
                                                           President
       SVP Reimbursement
                                                              CFO: {Recruiting}
                                       VP Internal Audit
     SVP Physical Resources
                                                              General Counsel: John Whittington
             SVP Tax
                                        SVP Marketing         EVP of Operations: Mark Tarr
          VP Accounting                                       All New Regional Presidents
                                       Director Security
         VP Investments                                       All New Corporate SVPs


                                                                                              9
HealthSouth Today: New Results


($ Billions)                                                                           Adjusted Income (Loss) from Continuing
                                                                                            Operations per Diluted Share
                                                                                                                                             +129.4%
                                           ↓ 50%                                                                 + 219.0%
                                                                                                                                       $1.17
                                                                              $1.00
                                                                                                         $0.75
                                                                                                                        $0.51
                                                                              $0.50


                                                                              $0.00


                                                                             -$0.50
                                                                                          $(0.63)
                                                                             -$1.00
    Debt to                                                                                2007           2008          9M08          9M09
    EBITDA 6.3x                6.3x          5.3x          4.5x(2)

               Year-End 2011 Goal: 3.5x to 4.0x                                     Discharge growth: YE07 – YE08 = 7.0%
                                                                                                      Q308 – Q309 = 5.5%

    (1) Credit Agreement limits debt pay down on non–term loan balances. We have the right to buy back non-term loan debt with the discretionary cash
        available to the Company.
    (2) Based on four quarter trailing Adjusted Consolidated EBITDA of $359.6 million.                                                                10
Lessons Learned

 1. “Checks and balances” are required.
             Strong, independent Board of Directors
             Separate CEO and Chairman roles
             No “inter-locking” Directors

 2. A strategic plan is essential.
             Fact-based
             Prioritized
             Communicated

 3. Management is a team sport!
             Diversity in composition → consistency in values
             Look outside of industry for innovation

 4. Culture is important.
             Integrity matters
             CEO’s role → set the “tone at the top”

                                                                11
Lessons Learned (cont’d)

 5. Everything can’t be accomplished at once.
            Focus on “mission critical” tasks
            Establish priorities – learn to say “No!”
            Financial discipline is essential

 6. Expectations have to be established and communicated.
            Quantify targets/objectives
            Measure results

 7. Success won’t be easy – or quick.
            Don’t be distracted → Stay focused!




                                                            12
November 2009

             On-going                                                  Threat of
          investigations?                                             bankruptcy




                                 Corrupt
                                                 Inadequate
                               government
                                              internal controls
                                 officials

                          Birmingham Metropolitan Area
                               Unresolved    Inadequate financial
                               sewer debt       transparency




   Eroded confidence
                                                                  Bondholder Litigation
     Residents      State Legislators
                                                                    Appoint Receiver to
     Financial      New businesses
                                                                    run sewer system
     institutions


                                                                                          13
Economic Development – Lessons Learned from
HealthSouth
         Lessons                         Implications
1. “Checks and balances   Install a County Manager to manage.
   are required.”          • Recruit an experienced professional
                          Have County Commissioners govern.
                           • County Commission = “Board of Directors”
                           • Establish vision, direction, over-sight
                           • County-wide representation
                          Ensure transparency and accountability.
                           • Financial statements audited by independent
                             auditor annually; reviewed quarterly


2. “A strategic plan is   Birmingham Business Alliance (“BBA”) has
   essential.”            engaged Market Street to help draft a five-
                          year economic development plan with
                          measurable performance metrics.
                           • BBA plan will solicit extensive community input
                           • Anticipated completion: Mid – 2010

                                                                           14
Economic Development – Lessons Learned from
HealthSouth (cont’d)
         Lessons                             Implications
3. “Management is a team     Combine City/County governments.
   sport.”                    • “Strength in unity”
                              • Examples
                                   − Nashville, TN     − Jacksonville, FL
                                   − Louisville, KY    − Charlotte, NC



4. “Culture is important.”   All elected officials should demonstrate
                             personal and professional leadership.
                              • Honesty        • Civility
                              • Integrity      • Transparency
                              • Pursuit of the common good (vs. self interests)
                             A strong Conflict of Interest policy is a must.
                              • All elected officials should sign
                              • All government employees should sign
                             Establish a Compliance Department to
                             ensure adherence to all policies/procedures.

                                                                              15
Economic Development – Lessons Learned from
HealthSouth (cont’d)
         Lessons                            Implications
5. “Everything can’t be     Establish priorities.
   accomplished at once.”    • “Mission critical”: resolve the sewer debt crisis!!
                            Financial discipline is essential.


6. “Expectations have to    Once the Economic Development plan has
   be established and       been established, ensure consistent and
   communicated.”           frequent status reports.
                            Communicate, communicate, communicate.


7. “Success won’t be        Most important lesson!
   easy – or quick.”        Set-backs will lead to second-guessing and
                            doubt – don’t let them!
                            Learn from mistakes, but stay focused.



                                                                                16
17

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Birmingham Economic Summit presentation on HealthSouth turnaround

  • 1. Birmingham Economic Summit “Economic Development: Lessons Learned from the HealthSouth Turnaround” Presentation by: Jay Grinney President and Chief Executive Officer HealthSouth Corporation November 19, 2009 1
  • 2. HealthSouth: The “Real” Numbers Total Reported Income: $1.3B $400M Total Actual Income: -$1.8B $300M $200M $100M $0M -$100M -$200M -$300M -$400M -$500M -$600M 1996 1997 1998 1999 2000 2001 2002 Reported Income Actual Income 2
  • 3. May 2004: “Rocks in the Road” Dept. of Justice and Medicare Investigations Bondholders SEC Investigation Threatening Bankruptcy Corrupt and Inept No internal Management controls Excessive Many related Debt party transactions No financial transparency Eroded confidence Class-Action Employees Patients Securities Litigation Physicians Vendors De-listed from NYSE 3
  • 4. “The Plan”: First 100 Days 1. Redefine the corporate culture. Integrity Discipline Quality Cost-Effectiveness Compliance Honest/Open Communication 2. Replace “legacy” executives with top national talent. “Don’t depend on the people who got you into the ditch to get you out” Recruit experts in their respective fields Go outside of healthcare to get fresh ideas 3. Prioritize and begin attacking the “Rocks in the Road.” 4. Get immersed in the business. Extensive site visits Meetings with employees, managers and physicians Assess portfolio (“core” vs. “non-core”) 4
  • 5. “The Plan”: Next 100+ Days 1. Launch a formal strategic planning process. Use independent experts No: “Fire! Ready! Aim!” 2. Completely resolve the “Rocks in the Road.” 3. Restore confidence in HealthSouth with all constituents. Government regulators Employees Financial Community Physicians Legislators Patients Business Leaders 4. Recapitalize the Balance Sheet. Establish deleveraging plan 5. Reposition the company for growth. 5
  • 6. The Turn-Around “Rocks in = Litigation = Financial the Road” = Strategic Corporate Reached Campus Sale DOJ/CMS Completed Settlement ($46M) Finalized Reached Securities SEC Completed $1B All Settlements Cured Litigation Settlement Senior Notes Paid in Full Bond Settlement Offering Defaults $440M Tax Secured New Announced Recovery Filed Bank Credit Divestitures Received 2000 – 2003 Form 10K $2.55B Completed Relisted on NYSE Divestitures December June December June December June December 2004 2005 2005 2006 2006 2007 2007 1+ million man-hours spent to reconstruct/restate financials 1.4 million accounts analyzed → 92% required adjustment 6
  • 7. HealthSouth Today: New Direction Focus = Inpatient Rehabilitative Services Additional Post-Acute Services on Limited Basis Portfolio 94 Rehabilitation Hospitals 44 Outpatient Rehabilitation Satellites 6 Long-Term Acute Care Hospitals 25 Home Health Agencies Major Services Rehabilitation Nursing IRH LTCH Development Sites Physical Therapy Occupational Therapy Speech-Language Therapy Employees: ~ 22,000 Specialized Rehabilitation Technology 2008 Net Operating Revenues: $1.842 billion 2008 Adjusted Net Income: $71.9 million 7
  • 8. HealthSouth Today: New Board of Directors 1. Jon Hanson – Chairman (non-executive); Lead Director of Prudential 2. Ed Blechschmidt – Former CEO of Gentiva 3. John Chidsey – CEO of Burger King 4. Don Correll – President and CEO of American Water 5. Yvonne Curl – Former Chief Marketing Officer of Avaya 6. Charles Elson – Director of John L. Weinberg Center for Corporate Governance, University of Delaware 7. Jay Grinney – President and CEO of HealthSouth Corporation 8. Lee Higdon – President of Connecticut College 9. Dr. John Maupin – President and CEO of Morehouse School of Medicine 10. Ed Shaw – Senior Managing Director of Richard C. Breeden & Co. • All Directors are independent (except HealthSouth CEO) • No related party transactions • No “inter-locking” Directors 8
  • 9. HealthSouth Today: New Senior Management Organization Chart March 2003 Chairman & CEO EVP & Chief Financial EVP Mergers and I/P Division President Officer Acquisitions Treasurer EVP Corporate Surgery Division Counsel President Chief Info Officer EVP Administration CEO: Jay Grinney Ambulatory Division President SVP Reimbursement CFO: {Recruiting} VP Internal Audit SVP Physical Resources General Counsel: John Whittington SVP Tax SVP Marketing EVP of Operations: Mark Tarr VP Accounting All New Regional Presidents Director Security VP Investments All New Corporate SVPs 9
  • 10. HealthSouth Today: New Results ($ Billions) Adjusted Income (Loss) from Continuing Operations per Diluted Share +129.4% ↓ 50% + 219.0% $1.17 $1.00 $0.75 $0.51 $0.50 $0.00 -$0.50 $(0.63) -$1.00 Debt to 2007 2008 9M08 9M09 EBITDA 6.3x 6.3x 5.3x 4.5x(2) Year-End 2011 Goal: 3.5x to 4.0x Discharge growth: YE07 – YE08 = 7.0% Q308 – Q309 = 5.5% (1) Credit Agreement limits debt pay down on non–term loan balances. We have the right to buy back non-term loan debt with the discretionary cash available to the Company. (2) Based on four quarter trailing Adjusted Consolidated EBITDA of $359.6 million. 10
  • 11. Lessons Learned 1. “Checks and balances” are required. Strong, independent Board of Directors Separate CEO and Chairman roles No “inter-locking” Directors 2. A strategic plan is essential. Fact-based Prioritized Communicated 3. Management is a team sport! Diversity in composition → consistency in values Look outside of industry for innovation 4. Culture is important. Integrity matters CEO’s role → set the “tone at the top” 11
  • 12. Lessons Learned (cont’d) 5. Everything can’t be accomplished at once. Focus on “mission critical” tasks Establish priorities – learn to say “No!” Financial discipline is essential 6. Expectations have to be established and communicated. Quantify targets/objectives Measure results 7. Success won’t be easy – or quick. Don’t be distracted → Stay focused! 12
  • 13. November 2009 On-going Threat of investigations? bankruptcy Corrupt Inadequate government internal controls officials Birmingham Metropolitan Area Unresolved Inadequate financial sewer debt transparency Eroded confidence Bondholder Litigation Residents State Legislators Appoint Receiver to Financial New businesses run sewer system institutions 13
  • 14. Economic Development – Lessons Learned from HealthSouth Lessons Implications 1. “Checks and balances Install a County Manager to manage. are required.” • Recruit an experienced professional Have County Commissioners govern. • County Commission = “Board of Directors” • Establish vision, direction, over-sight • County-wide representation Ensure transparency and accountability. • Financial statements audited by independent auditor annually; reviewed quarterly 2. “A strategic plan is Birmingham Business Alliance (“BBA”) has essential.” engaged Market Street to help draft a five- year economic development plan with measurable performance metrics. • BBA plan will solicit extensive community input • Anticipated completion: Mid – 2010 14
  • 15. Economic Development – Lessons Learned from HealthSouth (cont’d) Lessons Implications 3. “Management is a team Combine City/County governments. sport.” • “Strength in unity” • Examples − Nashville, TN − Jacksonville, FL − Louisville, KY − Charlotte, NC 4. “Culture is important.” All elected officials should demonstrate personal and professional leadership. • Honesty • Civility • Integrity • Transparency • Pursuit of the common good (vs. self interests) A strong Conflict of Interest policy is a must. • All elected officials should sign • All government employees should sign Establish a Compliance Department to ensure adherence to all policies/procedures. 15
  • 16. Economic Development – Lessons Learned from HealthSouth (cont’d) Lessons Implications 5. “Everything can’t be Establish priorities. accomplished at once.” • “Mission critical”: resolve the sewer debt crisis!! Financial discipline is essential. 6. “Expectations have to Once the Economic Development plan has be established and been established, ensure consistent and communicated.” frequent status reports. Communicate, communicate, communicate. 7. “Success won’t be Most important lesson! easy – or quick.” Set-backs will lead to second-guessing and doubt – don’t let them! Learn from mistakes, but stay focused. 16
  • 17. 17