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TV III Branding
The management of television brands in the digital age




Will Prestes • tvbranding.blogspot.com • willprestes@gmail.com • [twitter] willprestes




                                                                                         1
What are brands?
‣ A consumer’s perception of a service or product. (Lee Hunt)
‣ The shortcuts for decision making.
‣ The interface for viewers to understand a TV channel as a trusted
 advisor for good programming.


  “Brands only exist in
   the consumer’s mind.”




                                                                      2
What is TV III?
       TV I                   TV II                       TV III

    1950-1975              1975-1995                     1995 -

 Broadcast Era or        Cable Era or                 Digital Era or
  Age of Scarcity       Age of Availability           Age of Plenty
                                                 Broadcasters, Cable,
 Few Broadcasters   Broadcasters and Cable/
                                                 Satellite, IPTV, Internet
                       Satellite Networks
                                                           TV…

                    Conduit is King, but with      Content is King
  Conduit is King                             (and perhaps Contact will be
                      more competition                   King)




“In TV III there is a great shift in the value chain
from distribution to programming”.


                                                                             3
Why is branding key in TV III?
‣ There is more competition, more options. Brands are shortcuts for
 trusted sources of content.

‣ Media consolidation allows conglomerates to explore content within a
 brand domain.

‣ The audience is changing. Viewers are less predictable, more active
 and need engagement. Brand communities are the arena where the
 dialogue takes place.


 “In TV III, trusted brands are the
  antidote for choice fatigue.”


                                                                         4
What does build Brand Equity in TV?

                Placement


Aggregation                      Promotion
               The 3 Practical
                Constituents
                     of
                 TV Brands




“Brand Equity is, other things being equal,
 what determines the act of purchase.”


                                              5
TV III Branding Schematics

“Thirteen
 attributes
 of the
 practical
 constituents
 for
 TV III
 Brands
 were
 identified.”


                             6
Brand Equity and Aggregation
                       Lost: Rachel Blake and Hanso Foundation

Textually Extendable

Unbundable

Findable and Accessible

Brand Compatible



    “The underpinning for new placement and
     promotional strategies in TV III”

                                                                 7
Brand Equity and Aggregation
                          BBC3’s The Wrong Door

Textually Extendable

Unbundable

Findable and Accessible

Brand Compatible



    “Unbundable content can serve as snacks,
     driving viewers to the full course dinner.”

                                                   8
Brand Equity and Aggregation
                          TiVo

Textually Extendable

Unbundable

Findable and Accessible

Brand Compatible



    “Content with proper metadata allows viewers
     to find what they want.”

                                                   9
Brand Equity and Aggregation
                          Dexter Promo on Showtime

Textually Extendable

Unbundable

Findable and Accessible

Brand Compatible



    “TV Channels can better benefit from shows
     that share similar brand values.”

                                                     10
Brand Equity and Aggregation
                          Dexter Promo on CBS

Textually Extendable

Unbundable

Findable and Accessible

Brand Compatible



    “Content with proper metadata allows viewers
     to find what they want.”

                                                   11
Brand Equity and Placement
 The BBC iPlayer

                            Non-linear

                            Cross-Platform

                            Intra-textual

                            Intra-brand

                            Extra-brand

“Non-linear placement enhances habit formation
 by giving viewers who missed the first appointment
 a second chance.”
                                                     12
Brand Equity and Placement
Fox Mobisodes

                            Non-linear

                            Cross-Platform

                            Intra-textual

                            Intra-brand

                            Extra-brand

“Cross-platform placement offers audiences new
 entry points to programming, as well as new
 contact points to the network’s brand.”
                                                 13
Brand Equity and Placement
 The Dark Defender on Showtime

                                 Non-linear

                                 Cross-Platform

                                 Intra-textual

                                 Intra-brand

                                 Extra-brand

“Viewers are more likely to accept information about
 something they are already consuming, and intra-textual
 flow strategies gives users exactly that: access to more.”
                                                             14
Brand Equity and Placement
 Disney Channel Website

                                Non-linear

                                Cross-Platform

                                Intra-textual

                                Intra-brand

                                Extra-brand

“TV networks must apply their efforts to construct flow
 within the platforms owned by the media company,
 keeping audiences within the boundaries of the brand.”
                                                          15
Brand Equity and Placement
 Channel 4 and Bebo

                               Non-linear

                               Cross-Platform

                               Intra-textual

                               Intra-brand

                               Extra-brand

“More often than not, viewers escape the brand domain.
 However, audiences can be coaxed into remaining within
 the flow even in an extra-brand environment”.
                                                          16
Brand Equity and Promotion
                            NBC banner on TV Guide online

Cross-Platform

Bi-directional

Engaging

Repackability




“Brand synergy resides in the combination of passive and
 interactive media, so consumers can be informed and get
 the chance to take an action.”
                                                            17
Brand Equity and Promotion
                              Community on ABC’s website

Cross-Platform

Bi-directional

Engaging

Repackability




“Marketing in an interactive world is a collaborative process
 with the marketer helping the consumer to buy and the
 consumer helping the marketer to sell.” (Jenkins, 2006)
                                                                18
Brand Equity and Promotion
                                   Dexter Campaigns

Cross-Platform

Bi-directional

Engaging

Repackability



“Engaged audiences are more likely to build long-term relationship with
 the brand. They are more apt to watch shows faithfully, to pay
 attention to commercials and to buy products.”

                                                                          19
Brand Equity and Promotion
                              Old Horror Flicks

Cross-Platform

Bi-directional

Engaging

Repackability




“Repackability in promotion is the ability of TV networks to
 promote archived content in new ways that are appealing
 to viewers.”
                                                               20
Brand Managers in TV III should…


Aggregation    Placement        Promotion

Textually      Non-linear       Cross-Platform
Extendable
               Cross-Platform   Bi-directional
Unbundable
               Intra-textual    Engaging
Findable and
Accessible
               Intra-brand      Repackability
Brand
Compatible     Extra-brand




                                                 21
Thank you
Visit tvbranding.blogspot.com for more information




Will Prestes • willprestes@gmail.com • [twitter] willprestes


                                                               22
Visit tvbranding.blogspot.com for more information

   Will Prestes • willprestes@gmail.com • [twitter] willprestes




                                                                  23

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TV III Branding - Social Media Camp London 2008

  • 1. TV III Branding The management of television brands in the digital age Will Prestes • tvbranding.blogspot.com • willprestes@gmail.com • [twitter] willprestes 1
  • 2. What are brands? ‣ A consumer’s perception of a service or product. (Lee Hunt) ‣ The shortcuts for decision making. ‣ The interface for viewers to understand a TV channel as a trusted advisor for good programming. “Brands only exist in the consumer’s mind.” 2
  • 3. What is TV III? TV I TV II TV III 1950-1975 1975-1995 1995 - Broadcast Era or Cable Era or Digital Era or Age of Scarcity Age of Availability Age of Plenty Broadcasters, Cable, Few Broadcasters Broadcasters and Cable/ Satellite, IPTV, Internet Satellite Networks TV… Conduit is King, but with Content is King Conduit is King (and perhaps Contact will be more competition King) “In TV III there is a great shift in the value chain from distribution to programming”. 3
  • 4. Why is branding key in TV III? ‣ There is more competition, more options. Brands are shortcuts for trusted sources of content. ‣ Media consolidation allows conglomerates to explore content within a brand domain. ‣ The audience is changing. Viewers are less predictable, more active and need engagement. Brand communities are the arena where the dialogue takes place. “In TV III, trusted brands are the antidote for choice fatigue.” 4
  • 5. What does build Brand Equity in TV? Placement Aggregation Promotion The 3 Practical Constituents of TV Brands “Brand Equity is, other things being equal, what determines the act of purchase.” 5
  • 6. TV III Branding Schematics “Thirteen attributes of the practical constituents for TV III Brands were identified.” 6
  • 7. Brand Equity and Aggregation Lost: Rachel Blake and Hanso Foundation Textually Extendable Unbundable Findable and Accessible Brand Compatible “The underpinning for new placement and promotional strategies in TV III” 7
  • 8. Brand Equity and Aggregation BBC3’s The Wrong Door Textually Extendable Unbundable Findable and Accessible Brand Compatible “Unbundable content can serve as snacks, driving viewers to the full course dinner.” 8
  • 9. Brand Equity and Aggregation TiVo Textually Extendable Unbundable Findable and Accessible Brand Compatible “Content with proper metadata allows viewers to find what they want.” 9
  • 10. Brand Equity and Aggregation Dexter Promo on Showtime Textually Extendable Unbundable Findable and Accessible Brand Compatible “TV Channels can better benefit from shows that share similar brand values.” 10
  • 11. Brand Equity and Aggregation Dexter Promo on CBS Textually Extendable Unbundable Findable and Accessible Brand Compatible “Content with proper metadata allows viewers to find what they want.” 11
  • 12. Brand Equity and Placement The BBC iPlayer Non-linear Cross-Platform Intra-textual Intra-brand Extra-brand “Non-linear placement enhances habit formation by giving viewers who missed the first appointment a second chance.” 12
  • 13. Brand Equity and Placement Fox Mobisodes Non-linear Cross-Platform Intra-textual Intra-brand Extra-brand “Cross-platform placement offers audiences new entry points to programming, as well as new contact points to the network’s brand.” 13
  • 14. Brand Equity and Placement The Dark Defender on Showtime Non-linear Cross-Platform Intra-textual Intra-brand Extra-brand “Viewers are more likely to accept information about something they are already consuming, and intra-textual flow strategies gives users exactly that: access to more.” 14
  • 15. Brand Equity and Placement Disney Channel Website Non-linear Cross-Platform Intra-textual Intra-brand Extra-brand “TV networks must apply their efforts to construct flow within the platforms owned by the media company, keeping audiences within the boundaries of the brand.” 15
  • 16. Brand Equity and Placement Channel 4 and Bebo Non-linear Cross-Platform Intra-textual Intra-brand Extra-brand “More often than not, viewers escape the brand domain. However, audiences can be coaxed into remaining within the flow even in an extra-brand environment”. 16
  • 17. Brand Equity and Promotion NBC banner on TV Guide online Cross-Platform Bi-directional Engaging Repackability “Brand synergy resides in the combination of passive and interactive media, so consumers can be informed and get the chance to take an action.” 17
  • 18. Brand Equity and Promotion Community on ABC’s website Cross-Platform Bi-directional Engaging Repackability “Marketing in an interactive world is a collaborative process with the marketer helping the consumer to buy and the consumer helping the marketer to sell.” (Jenkins, 2006) 18
  • 19. Brand Equity and Promotion Dexter Campaigns Cross-Platform Bi-directional Engaging Repackability “Engaged audiences are more likely to build long-term relationship with the brand. They are more apt to watch shows faithfully, to pay attention to commercials and to buy products.” 19
  • 20. Brand Equity and Promotion Old Horror Flicks Cross-Platform Bi-directional Engaging Repackability “Repackability in promotion is the ability of TV networks to promote archived content in new ways that are appealing to viewers.” 20
  • 21. Brand Managers in TV III should… Aggregation Placement Promotion Textually Non-linear Cross-Platform Extendable Cross-Platform Bi-directional Unbundable Intra-textual Engaging Findable and Accessible Intra-brand Repackability Brand Compatible Extra-brand 21
  • 22. Thank you Visit tvbranding.blogspot.com for more information Will Prestes • willprestes@gmail.com • [twitter] willprestes 22
  • 23. Visit tvbranding.blogspot.com for more information Will Prestes • willprestes@gmail.com • [twitter] willprestes 23