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Welingkar’s Distance Learning Division

CHAPTER-1

Introduction to Logistics Functions

We Learn – A Continuous Learning Forum
Distribution Definition
• Distribution Management can be defined as
that arm or wind of management which
serves as a link between procurement,
manufacturing, marketing/sales, and finance,
proper functioning of which synergizes the
effects of all the activities, and absence of
which cannot only reduce efficiencies but can
lead to chaos in the organization
Logistics
• Logistics can be defined as the science of
organizing the Distribution Function.
• Any marketing organization, makes its profits
through a combination of activities which
includes sales , cost of sales, gross margins,
and distribution.
Marketing Organization Activities
•
•
•
•
•

Sales
Less Cost Of Sales
Gross Margins
Less marketing Cost
Net Margins

Rs. XXXXXX
Rs. YYYYYY
Rs. ZZZZZZ
Rs. SSSSSS
Rs. PPPPPP
Analysis of Marketing Activities
• Sales is a function of Volume X Net
Realization
• Volume is dependent on Marketing Inputs Viz.
Advertising, promotions, and sales efforts.
• Net Realization is dependent on price, taxes
and levies
• Cost of Sales is an aggregate of Cost of
Production
Analysis of Marketing Activities
• Advertising spends have to keep on increasing,
consumers have to be constantly indulged
with promotions, cost of inputs keep on
increasing
Scope for Reducing Costs
A.
B.
C.
D.
E.
F.
G.

Process Optimization
Optimization of Transportation
Locating Distribution Centers
Reducing the overall Inventory
Improving the turn around of Inventory
Effective Distribution
Increasing Customer service levels
Overview of Logistics Management

Porter’s Value Chain
Value Chain
• Inbound Logistics
– Receiving, storing, and forwarding inputs to the
manufacturing process

• Operations
– Activities associated with transforming inputs into the
finished goods

• Out bound Logistics
– Collecting, storing, physically distributing products to the
subsequent links in the supply chain
Value Chain
• Marketing & Sales
– Providing the condition in which the customers
can buy or pick up the products, inducing and
encouraging them to buy the products.

• Service
– Providing service to enhance, maintain the value
of the product, involving activities such as
installation, repair, parts supply, training etc.
Role of Logistics Manager
•
•
•
•
•
•
•

Improve profits
Increase market share
Improve cash flows
Introduce new products
Rapid coverage,
Better customer service
Materials Management, transportation,
warehousing, distribution, inbound logistics etc.
Logistics Interface
Functional Interests

Sales

Logistics Interface

Business Impact

More

Customer
Service

Less
Production

More

Production
Constraints

Fewer
Finance

High
Low

Asset
Investments
Distribution Planning
Audit
distribution
performance

Where are
we
now?

How do
we know
arrived?

Design
distribution
controls

Define
Distribution
Mission

Where do
We
Want
To be?
How do we
get
There?

Develop
Distri.
Strategy

Introduction to L
Distribution Mission
• The distribution mission can be described as a set of
goals to be achieved by the system within a specific
product/market context will get shaped by
–
–
–
–
–
–

The product
Production method
Nature of the product
The channel
Outlets
Customer service levels
Distribution Strategy
Corporate
objectives

What biz. are
we in?

Marketing
strategies

Product/market
decisions

Customer
service
strategies

Inventory
strategies

Warehousing
strategies

Cost
effectiveness
appraisals

Transport
strategies

Customer
Communication
strategy
Distribution Planning Cycle
Strategic
Planning
Products
Markets
channels

Performance
measurement
Actual Vs. Plan
Midcourse
corrections

Operational
planning
Manufacturing
Customer service
Budgets

Distribution
management
Inventory
control
Transport
Summary
• Distribution Management serves as a link between
different organizational department
• Logistics can be defined as the science of organizing
the Distribution Function.
• Porter’s Value chain discusses inbound logistics,
operations, out bound logistics, marketing and
service and support as well as primary activities
Summary
• The distribution mission can be described as a
set of goals to be achieved by the system
within a specific product/market context
• In case of distribution strategies one has to
examine the options in terms of cost
effectiveness

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Introduction to Logistics Functions

  • 1. Welingkar’s Distance Learning Division CHAPTER-1 Introduction to Logistics Functions We Learn – A Continuous Learning Forum
  • 2. Distribution Definition • Distribution Management can be defined as that arm or wind of management which serves as a link between procurement, manufacturing, marketing/sales, and finance, proper functioning of which synergizes the effects of all the activities, and absence of which cannot only reduce efficiencies but can lead to chaos in the organization
  • 3. Logistics • Logistics can be defined as the science of organizing the Distribution Function. • Any marketing organization, makes its profits through a combination of activities which includes sales , cost of sales, gross margins, and distribution.
  • 4. Marketing Organization Activities • • • • • Sales Less Cost Of Sales Gross Margins Less marketing Cost Net Margins Rs. XXXXXX Rs. YYYYYY Rs. ZZZZZZ Rs. SSSSSS Rs. PPPPPP
  • 5. Analysis of Marketing Activities • Sales is a function of Volume X Net Realization • Volume is dependent on Marketing Inputs Viz. Advertising, promotions, and sales efforts. • Net Realization is dependent on price, taxes and levies • Cost of Sales is an aggregate of Cost of Production
  • 6. Analysis of Marketing Activities • Advertising spends have to keep on increasing, consumers have to be constantly indulged with promotions, cost of inputs keep on increasing
  • 7. Scope for Reducing Costs A. B. C. D. E. F. G. Process Optimization Optimization of Transportation Locating Distribution Centers Reducing the overall Inventory Improving the turn around of Inventory Effective Distribution Increasing Customer service levels
  • 8. Overview of Logistics Management Porter’s Value Chain
  • 9. Value Chain • Inbound Logistics – Receiving, storing, and forwarding inputs to the manufacturing process • Operations – Activities associated with transforming inputs into the finished goods • Out bound Logistics – Collecting, storing, physically distributing products to the subsequent links in the supply chain
  • 10. Value Chain • Marketing & Sales – Providing the condition in which the customers can buy or pick up the products, inducing and encouraging them to buy the products. • Service – Providing service to enhance, maintain the value of the product, involving activities such as installation, repair, parts supply, training etc.
  • 11. Role of Logistics Manager • • • • • • • Improve profits Increase market share Improve cash flows Introduce new products Rapid coverage, Better customer service Materials Management, transportation, warehousing, distribution, inbound logistics etc.
  • 12. Logistics Interface Functional Interests Sales Logistics Interface Business Impact More Customer Service Less Production More Production Constraints Fewer Finance High Low Asset Investments
  • 13. Distribution Planning Audit distribution performance Where are we now? How do we know arrived? Design distribution controls Define Distribution Mission Where do We Want To be? How do we get There? Develop Distri. Strategy Introduction to L
  • 14. Distribution Mission • The distribution mission can be described as a set of goals to be achieved by the system within a specific product/market context will get shaped by – – – – – – The product Production method Nature of the product The channel Outlets Customer service levels
  • 15. Distribution Strategy Corporate objectives What biz. are we in? Marketing strategies Product/market decisions Customer service strategies Inventory strategies Warehousing strategies Cost effectiveness appraisals Transport strategies Customer Communication strategy
  • 16. Distribution Planning Cycle Strategic Planning Products Markets channels Performance measurement Actual Vs. Plan Midcourse corrections Operational planning Manufacturing Customer service Budgets Distribution management Inventory control Transport
  • 17. Summary • Distribution Management serves as a link between different organizational department • Logistics can be defined as the science of organizing the Distribution Function. • Porter’s Value chain discusses inbound logistics, operations, out bound logistics, marketing and service and support as well as primary activities
  • 18. Summary • The distribution mission can be described as a set of goals to be achieved by the system within a specific product/market context • In case of distribution strategies one has to examine the options in terms of cost effectiveness