SlideShare a Scribd company logo
1 of 18
Download to read offline
Social Media for Small
Businesses
Nelly Yusupova
Twi9er: @DigitalWoman
Email: nelly@cgim.com
Website: h2p://www.webgrrls.com
The individual is at the
centre of the social
media revolu@on
Listening
Tenor
Protocols
Who is Who
Listening Tools
• Google Alerts
• Addictomatic
• Google Reader
• TweetDeck or Seesmic
• Socialmention.com
Engaging
&
Par@cipa@ng
Add Value
Show You Care
Build Credibility
Deal with Issues
Build Reputa@on
Register Social Media
Name
http://namechk.com
1. Define your Goals
Getting Started in Social Media to ensure Success
2. Define your Strategy
Getting Started in Social Media to ensure Success
Social Media from a
business perspec@ve is
outreach
Getting Started in Social Media to ensure Success
Social Media = “Pre Sell”
Website  Call to Ac@on
Signup for Product Trial
Signed up for Event/Webinar
Filled out form to receive free whitepaper
Clients or Perspective Clients
Getting Started in Social Media to ensure Success
visitor
prospect
1. Define your Goals
Getting Started in Social Media to ensure Success
2. Define your Strategy
3. Measure Success
What to Measure
Goal: Raising Brand Awareness
• Frequency of menCons
• PosiCve or negaCve
• The context of the menCons
Getting Started in Social Media to ensure Success
What to Measure
Goal: Driving Traffic
• Number of links opened
• Click throughs
• Click through raCo
• Where traffic comes from
Getting Started in Social Media to ensure Success
What to Measure
Other things you can measure ….
• Conversion rate
• Subscribers
• Fans
• Page views
• Inbound links & bookmarks
Getting Started in Social Media to ensure Success
I don’t have @me for this!
Getting Started in Social Media to ensure Success
Time Management Tips
• Start Slow
• Go Niche
• Link your accounts
• Schedule “Social Networking” time
• Use AtomKeep
• Hire Someone
Getting Started in Social Media to ensure Success
Summary
• Individual is the center of the social media revolution
• Have clear & articulated goals
• Listen to what your community is saying
• Have specific call to action on your site
• Track Success
• Manage your Cme
Getting Started in Social Media to ensure Success
Q & A
Nelly Yusupova
Twi9er: @DigitalWoman
Email: nelly@cgim.com
Website: h2p://www.webgrrls.com

More Related Content

What's hot

Top 9 Must-Do's to Ensure Your Social Media Success
Top 9 Must-Do's to Ensure Your Social Media SuccessTop 9 Must-Do's to Ensure Your Social Media Success
Top 9 Must-Do's to Ensure Your Social Media SuccessPepper Gang
 
Back to Basics: Social Media 101 for Financial Advisors
Back to Basics: Social Media 101 for Financial AdvisorsBack to Basics: Social Media 101 for Financial Advisors
Back to Basics: Social Media 101 for Financial AdvisorsSamantha Russell
 
Go from Meh to Yah! 10 Success Secrets for More Effective Events
Go from Meh to Yah! 10 Success Secrets for More Effective EventsGo from Meh to Yah! 10 Success Secrets for More Effective Events
Go from Meh to Yah! 10 Success Secrets for More Effective EventsMarketo
 
A Step By Step Guide To User Generated Content
A Step By Step Guide To User Generated Content A Step By Step Guide To User Generated Content
A Step By Step Guide To User Generated Content Jose Angelo Gallegos
 
IBJ Creating Connections
IBJ Creating ConnectionsIBJ Creating Connections
IBJ Creating ConnectionsMediaSauce
 
Leveraging Social media for Business
Leveraging Social media for BusinessLeveraging Social media for Business
Leveraging Social media for BusinessVasanth Kumar
 
Presentation SEARS at SNH Battleby
Presentation SEARS at SNH BattlebyPresentation SEARS at SNH Battleby
Presentation SEARS at SNH BattlebyRene Looper
 
Results Oriented Social Media Summit - Alyssa Gardina
Results Oriented Social Media Summit - Alyssa GardinaResults Oriented Social Media Summit - Alyssa Gardina
Results Oriented Social Media Summit - Alyssa GardinaAlyssa Gardina
 
Understanding Social Media
Understanding Social MediaUnderstanding Social Media
Understanding Social MediaRhys Leong
 
7 Ways to Socialize Your Marketing Event
7 Ways to Socialize Your Marketing Event7 Ways to Socialize Your Marketing Event
7 Ways to Socialize Your Marketing EventHeidemarie Heroldt
 
7 Event Marketing Sins You're Committing
7 Event Marketing Sins You're Committing7 Event Marketing Sins You're Committing
7 Event Marketing Sins You're CommittingTINT
 
2013 UNF Nonprofit Management Conference
2013 UNF Nonprofit Management Conference2013 UNF Nonprofit Management Conference
2013 UNF Nonprofit Management ConferenceGeorgette Dumont
 
How to promote HR professionals/ Consultancy/ Man power agency using Social M...
How to promote HR professionals/ Consultancy/ Man power agency using Social M...How to promote HR professionals/ Consultancy/ Man power agency using Social M...
How to promote HR professionals/ Consultancy/ Man power agency using Social M...Goutham Vaidyanthan
 
Social Media GLAM
Social Media GLAMSocial Media GLAM
Social Media GLAMJosh Peters
 
How to promote a Physiotherapy Clinics using social media ?
How to promote a Physiotherapy Clinics using social media ?How to promote a Physiotherapy Clinics using social media ?
How to promote a Physiotherapy Clinics using social media ?Goutham Vaidyanthan
 

What's hot (19)

Top 9 Must-Do's to Ensure Your Social Media Success
Top 9 Must-Do's to Ensure Your Social Media SuccessTop 9 Must-Do's to Ensure Your Social Media Success
Top 9 Must-Do's to Ensure Your Social Media Success
 
Back to Basics: Social Media 101 for Financial Advisors
Back to Basics: Social Media 101 for Financial AdvisorsBack to Basics: Social Media 101 for Financial Advisors
Back to Basics: Social Media 101 for Financial Advisors
 
Go from Meh to Yah! 10 Success Secrets for More Effective Events
Go from Meh to Yah! 10 Success Secrets for More Effective EventsGo from Meh to Yah! 10 Success Secrets for More Effective Events
Go from Meh to Yah! 10 Success Secrets for More Effective Events
 
A Step By Step Guide To User Generated Content
A Step By Step Guide To User Generated Content A Step By Step Guide To User Generated Content
A Step By Step Guide To User Generated Content
 
IBJ Creating Connections
IBJ Creating ConnectionsIBJ Creating Connections
IBJ Creating Connections
 
XPX Summit and New Media
XPX Summit and New MediaXPX Summit and New Media
XPX Summit and New Media
 
Leveraging Social media for Business
Leveraging Social media for BusinessLeveraging Social media for Business
Leveraging Social media for Business
 
B2B Social Media
B2B Social MediaB2B Social Media
B2B Social Media
 
Presentation SEARS at SNH Battleby
Presentation SEARS at SNH BattlebyPresentation SEARS at SNH Battleby
Presentation SEARS at SNH Battleby
 
Results Oriented Social Media Summit - Alyssa Gardina
Results Oriented Social Media Summit - Alyssa GardinaResults Oriented Social Media Summit - Alyssa Gardina
Results Oriented Social Media Summit - Alyssa Gardina
 
Understanding Social Media
Understanding Social MediaUnderstanding Social Media
Understanding Social Media
 
7 Ways to Socialize Your Marketing Event
7 Ways to Socialize Your Marketing Event7 Ways to Socialize Your Marketing Event
7 Ways to Socialize Your Marketing Event
 
7 Event Marketing Sins You're Committing
7 Event Marketing Sins You're Committing7 Event Marketing Sins You're Committing
7 Event Marketing Sins You're Committing
 
2013 UNF Nonprofit Management Conference
2013 UNF Nonprofit Management Conference2013 UNF Nonprofit Management Conference
2013 UNF Nonprofit Management Conference
 
How to promote HR professionals/ Consultancy/ Man power agency using Social M...
How to promote HR professionals/ Consultancy/ Man power agency using Social M...How to promote HR professionals/ Consultancy/ Man power agency using Social M...
How to promote HR professionals/ Consultancy/ Man power agency using Social M...
 
Hp life advanced social media
Hp life advanced social mediaHp life advanced social media
Hp life advanced social media
 
Bni10 mins
Bni10 minsBni10 mins
Bni10 mins
 
Social Media GLAM
Social Media GLAMSocial Media GLAM
Social Media GLAM
 
How to promote a Physiotherapy Clinics using social media ?
How to promote a Physiotherapy Clinics using social media ?How to promote a Physiotherapy Clinics using social media ?
How to promote a Physiotherapy Clinics using social media ?
 

Viewers also liked

Política de segurança inteligente final
Política de segurança inteligente finalPolítica de segurança inteligente final
Política de segurança inteligente finalcadpart
 
Startup for mold industry
Startup for mold industryStartup for mold industry
Startup for mold industryMinh Ngoc
 
Startup - Action plan
Startup - Action planStartup - Action plan
Startup - Action planMehul Shah
 
The Business Model Canvas - Your Plan For Success (Startup Weekend Montreal)
The Business Model Canvas - Your Plan For Success (Startup Weekend Montreal)The Business Model Canvas - Your Plan For Success (Startup Weekend Montreal)
The Business Model Canvas - Your Plan For Success (Startup Weekend Montreal)Davender Gupta
 
Palestra Segurança da Informação
Palestra Segurança da InformaçãoPalestra Segurança da Informação
Palestra Segurança da Informaçãomastroianni oliveira
 

Viewers also liked (8)

Iso 27002-2013
Iso 27002-2013Iso 27002-2013
Iso 27002-2013
 
Política de segurança inteligente final
Política de segurança inteligente finalPolítica de segurança inteligente final
Política de segurança inteligente final
 
Startup for mold industry
Startup for mold industryStartup for mold industry
Startup for mold industry
 
Startup - Action plan
Startup - Action planStartup - Action plan
Startup - Action plan
 
Palestra Gestão de Incidentes de Segurança
Palestra Gestão de Incidentes de SegurançaPalestra Gestão de Incidentes de Segurança
Palestra Gestão de Incidentes de Segurança
 
Apresentação1
Apresentação1Apresentação1
Apresentação1
 
The Business Model Canvas - Your Plan For Success (Startup Weekend Montreal)
The Business Model Canvas - Your Plan For Success (Startup Weekend Montreal)The Business Model Canvas - Your Plan For Success (Startup Weekend Montreal)
The Business Model Canvas - Your Plan For Success (Startup Weekend Montreal)
 
Palestra Segurança da Informação
Palestra Segurança da InformaçãoPalestra Segurança da Informação
Palestra Segurança da Informação
 

Social Media Marketing for Small Buiness BlogWorld '09

  • 1. Social Media for Small Businesses Nelly Yusupova Twi9er: @DigitalWoman Email: nelly@cgim.com Website: h2p://www.webgrrls.com
  • 2. The individual is at the centre of the social media revolu@on
  • 4. Listening Tools • Google Alerts • Addictomatic • Google Reader • TweetDeck or Seesmic • Socialmention.com
  • 5. Engaging & Par@cipa@ng Add Value Show You Care Build Credibility Deal with Issues Build Reputa@on
  • 7. 1. Define your Goals Getting Started in Social Media to ensure Success 2. Define your Strategy
  • 8. Getting Started in Social Media to ensure Success
  • 9. Social Media from a business perspec@ve is outreach Getting Started in Social Media to ensure Success
  • 10. Social Media = “Pre Sell” Website  Call to Ac@on Signup for Product Trial Signed up for Event/Webinar Filled out form to receive free whitepaper Clients or Perspective Clients Getting Started in Social Media to ensure Success visitor prospect
  • 11. 1. Define your Goals Getting Started in Social Media to ensure Success 2. Define your Strategy 3. Measure Success
  • 12. What to Measure Goal: Raising Brand Awareness • Frequency of menCons • PosiCve or negaCve • The context of the menCons Getting Started in Social Media to ensure Success
  • 13. What to Measure Goal: Driving Traffic • Number of links opened • Click throughs • Click through raCo • Where traffic comes from Getting Started in Social Media to ensure Success
  • 14. What to Measure Other things you can measure …. • Conversion rate • Subscribers • Fans • Page views • Inbound links & bookmarks Getting Started in Social Media to ensure Success
  • 15. I don’t have @me for this! Getting Started in Social Media to ensure Success
  • 16. Time Management Tips • Start Slow • Go Niche • Link your accounts • Schedule “Social Networking” time • Use AtomKeep • Hire Someone Getting Started in Social Media to ensure Success
  • 17. Summary • Individual is the center of the social media revolution • Have clear & articulated goals • Listen to what your community is saying • Have specific call to action on your site • Track Success • Manage your Cme Getting Started in Social Media to ensure Success
  • 18. Q & A Nelly Yusupova Twi9er: @DigitalWoman Email: nelly@cgim.com Website: h2p://www.webgrrls.com