7. Bridges
43 Bridge Projects
$30 Million (est.)
Condition of UDOT Bridges
1,359
Number of Bridges
1,231 1,331
1,600
800 453 399 398
29 22 15
0
2008 2009 2010
Good Condition Need Rehabilitation or Preservation Need Significant Work or Replacement
8. Economic Impact
Number of contractor and
consultant companies
602
Private sector employees
associated with current
construction projects
12,063
18. External Research
UDOT’s reputation overall is good,
but could see improvement
Positive Neutral Negative
Flexible
Practical More bureaucratic
Unfocused
Maximize budgets Doesn’t plan well
Innovative
19.
20. External Research ~ Legislators
UDOT’s image overall is good,
but could see improvement
Positive Neutral Negative
Innovative Stretched thin Doesn’t
Smart Limited resources communicate
Efficient for preservation success enough
21. Internal Research
How does the UDOT organization feel
Leadership interviews
Employee focus groups
Employee survey
22. Internal Research
Overall things are good,
but there are pockets of low morale
Positive Neutral Negative
Morale in some areas
Innovative Lack of salary
Stretched thin, but
Stability adjustments
enjoy working hard
Like where we work Loss of core
competency
23. Employee Perceptions Internal
Research
UDOT is innovative & efficient,
but chaotic
UDOT used to be… Now it is…
Hands on Lean & mean
Status quo Innovative but chaotic
High quality Speed - sacrificing quality
Deep capabilities Shallow
24. Our Perception ‘is not’ the Reality
Public Legislature Employees
Preservation is most Funding preservation Believes we don’t
important is critical communicate
preservation well
UDOT is innovative UDOT is a national
but a bit frantic in leader and working hard Believes the public
their work thinks UDOT is lazy and
Transportation is the
lifeblood of the stupid
economy
25. Employee Focus Groups Internal
Research
How I See UDOT How the Public Sees UDOT
Hard-working Lazy
Innovative Inefficient
Caring & helpful Wasteful
26.
27. Employee Focus Groups Internal
Research
How I See UDOT How the Public Sees UDOT
Middle class Smoker
Successful Drinker
Educated Lazy
Male Male
28.
29. Employee Focus Groups Internal
Research
How I See UDOT How the Public Sees UDOT
A bit boring
Leaning on shovel
Working hard
Watching someone else
Great ideas
do the work
Very conservative
32. Employee Surveys Internal
Research
Strengths
Fulfilling the strategic direction
Confidence in UDOT’s abilities now
Top 3 things positively affecting morale:
• Job stability
• Manager/supervisor support & interaction
• Co-workers
33. Employee Surveys Internal
Research
Concerns
Staffing demands
Balance between maintaining our core
competencies and outsourcing
Morale in certain areas
Visibility of Executive Leadership
Communication with employees
@carlosudot (twitter.com/carlosudot)
34. Team Mentality for Success
A chain is only as strong as it’s weakest link
36. Research Summaries ~ Findings
Maintenance is top of mind – hard sell
UDOT’s identity: Innovative but bureaucratic,
lacks definition with general public, stretched
thin with employees
More communication about successes
and direction
Employees are concerned about UDOT’s future