Another Great Year    166 Projects    $664 Million
Preservation and Rehab    93 Projects    $246 Million
Safety    13 Projects    $12 Million
Signal    8 Projects    $3 Million
Signal Optimization
Bridges                     43 Bridge Projects                     $30 Million (est.)                                  C...
Economic Impact                  Number of contractor and                    consultant companies                         ...
Great Projects   Great People
Geneva Road Bridge
12th   Street in Ogden
4100 South Bangerter CFI
Moab Signals Project
Communication Plan   Planning for the future Updating strategic direction Maintain leadership position
Communication Plan                                Process                                                    Develop      ...
Extensive ResearchThe more you know, the less you guess         Focus groups             Surveys Key stakeholder interviews
External ResearchWhat does the public think
External Research           UDOT’s reputation overall is good,             but could see improvement     Positive         ...
External Research ~ Legislators              UDOT’s image overall is good,               but could see improvement    Posi...
Internal ResearchHow does the UDOT organization feel    Leadership interviews  Employee focus groups      Employee survey
Internal Research                 Overall things are good,           but there are pockets of low morale      Positive    ...
Employee Perceptions                                Internal                                                   Research   ...
Our Perception ‘is not’ the Reality        Public                Legislature              Employees   Preservation is most...
Employee Focus Groups                            Internal                                                Research      How...
Employee Focus Groups                       Internal                                           Research      How I See UDO...
Employee Focus Groups                               Internal                                                   Research   ...
Employee Quantitative  Research Results Summary
Employee Surveys                                    Internal                                                   Research   ...
Employee Surveys                           Internal                                          Research                     ...
Team Mentality for SuccessA chain is only as strong as it’s weakest link
Research Results Summary     What does it all mean
Research Summaries ~ Findings    Maintenance is top of mind – hard sell    UDOT’s identity: Innovative but bureaucratic,...
CommunicationPlan  Messages,Tactics and        Measurements
The New Final FourPreserve Infrastructure   Optimize Mobility    Improve SafetyStrengthen the Economy
Carlos Braceras Annual Conference Presentation 2011
Carlos Braceras Annual Conference Presentation 2011
Carlos Braceras Annual Conference Presentation 2011
Carlos Braceras Annual Conference Presentation 2011
Carlos Braceras Annual Conference Presentation 2011
Carlos Braceras Annual Conference Presentation 2011
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Carlos Braceras Annual Conference Presentation 2011

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This presentation was given by Carlos Bracers at UDOT's Annual Conference during the general session on November 16, 2011.

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Carlos Braceras Annual Conference Presentation 2011

  1. 1. Another Great Year  166 Projects  $664 Million
  2. 2. Preservation and Rehab  93 Projects  $246 Million
  3. 3. Safety  13 Projects  $12 Million
  4. 4. Signal  8 Projects  $3 Million
  5. 5. Signal Optimization
  6. 6. Bridges  43 Bridge Projects  $30 Million (est.) Condition of UDOT Bridges 1,359 Number of Bridges 1,231 1,331 1,600 800 453 399 398 29 22 15 0 2008 2009 2010 Good Condition Need Rehabilitation or Preservation Need Significant Work or Replacement
  7. 7. Economic Impact Number of contractor and consultant companies 602 Private sector employees associated with current construction projects 12,063
  8. 8. Great Projects Great People
  9. 9. Geneva Road Bridge
  10. 10. 12th Street in Ogden
  11. 11. 4100 South Bangerter CFI
  12. 12. Moab Signals Project
  13. 13. Communication Plan Planning for the future Updating strategic direction Maintain leadership position
  14. 14. Communication Plan Process Develop Begin SWOT Analysis Research Analysis the Plan ExecutionFall 2010 Jan. – Sep. 2011 Sep. 2011 Oct. – Dec. 2011
  15. 15. Extensive ResearchThe more you know, the less you guess Focus groups Surveys Key stakeholder interviews
  16. 16. External ResearchWhat does the public think
  17. 17. External Research UDOT’s reputation overall is good, but could see improvement Positive Neutral Negative Flexible Practical More bureaucratic Unfocused Maximize budgets Doesn’t plan well Innovative
  18. 18. External Research ~ Legislators UDOT’s image overall is good, but could see improvement Positive Neutral Negative Innovative Stretched thin Doesn’t Smart Limited resources communicate Efficient for preservation success enough
  19. 19. Internal ResearchHow does the UDOT organization feel Leadership interviews Employee focus groups Employee survey
  20. 20. Internal Research Overall things are good, but there are pockets of low morale Positive Neutral Negative Morale in some areas Innovative Lack of salary Stretched thin, but Stability adjustments enjoy working hard Like where we work Loss of core competency
  21. 21. Employee Perceptions Internal Research UDOT is innovative & efficient, but chaotic UDOT used to be… Now it is… Hands on Lean & mean Status quo Innovative but chaotic High quality Speed - sacrificing quality Deep capabilities Shallow
  22. 22. Our Perception ‘is not’ the Reality Public Legislature Employees Preservation is most Funding preservation Believes we don’t important is critical communicate preservation well UDOT is innovative UDOT is a national but a bit frantic in leader and working hard Believes the public their work thinks UDOT is lazy and Transportation is the lifeblood of the stupid economy
  23. 23. Employee Focus Groups Internal Research How I See UDOT How the Public Sees UDOT Hard-working Lazy Innovative Inefficient Caring & helpful Wasteful
  24. 24. Employee Focus Groups Internal Research How I See UDOT How the Public Sees UDOT Middle class Smoker Successful Drinker Educated Lazy Male Male
  25. 25. Employee Focus Groups Internal Research How I See UDOT How the Public Sees UDOT A bit boring Leaning on shovel Working hard Watching someone else Great ideas do the work Very conservative
  26. 26. Employee Quantitative Research Results Summary
  27. 27. Employee Surveys Internal Research Strengths  Fulfilling the strategic direction  Confidence in UDOT’s abilities now  Top 3 things positively affecting morale: • Job stability • Manager/supervisor support & interaction • Co-workers
  28. 28. Employee Surveys Internal Research Concerns  Staffing demands  Balance between maintaining our core competencies and outsourcing  Morale in certain areas  Visibility of Executive Leadership  Communication with employees @carlosudot (twitter.com/carlosudot)
  29. 29. Team Mentality for SuccessA chain is only as strong as it’s weakest link
  30. 30. Research Results Summary What does it all mean
  31. 31. Research Summaries ~ Findings  Maintenance is top of mind – hard sell  UDOT’s identity: Innovative but bureaucratic, lacks definition with general public, stretched thin with employees  More communication about successes and direction  Employees are concerned about UDOT’s future
  32. 32. CommunicationPlan Messages,Tactics and Measurements
  33. 33. The New Final FourPreserve Infrastructure Optimize Mobility Improve SafetyStrengthen the Economy

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