SlideShare a Scribd company logo
1 of 1
Download to read offline
How to use this scorecard
1.    For each category listed (and ones you want to add), rank them by “weight” 1 to 5. For instance, you may be more interested in
how much experience they have versus the creative quality. In that case, you might assign experience a 5 and creative quality a 3.
2.    Rank each category from 1-10.
3.    Multiply the rank by the weight of this item and enter each weighted total in the box.
4.    Add weighted scores for a total score.
SCORECaRD
Contact us at 800-807-8030 or inquiries@trainsmartinc.com
Category Weight
COMPANY A
Rank
COMPANY B
Rank
COMPANY C
Rank
COMPANY D
Rank
Do the vendor’s experience and responses align with the
RFP’s stated requirements?
How would you rate the samples demonstrated and/or
submitted by the vendor?
Has the company created any training assets on the
proposed topic?
Can the vendor’s existing training be customized for
your needs or do you need original content?
How much time will be required if it’s being customized vs
developed from scratch?
How much experience does the vendor have in the desired
learning assets that you are seeking to be designed and
developed?
Can the vendor provide a full suite of deliverables:
facilitator and participant guides, job aids, podcasts,
elearning, VILT (webinars), simulations?
Is the provider saying YES to even the most unrealistic
deadlines (sometimes yes is a red flag). Do you really want
to work with a vendor that is promising the impossible?
How experienced are the proposed trainers?
How much experience does the vendor have in the desired
learning platform?
How strong is the creative?
How responsive were they to calls, emails, the RFP?
Do you trust the vendor? Does the vendor’s culture and work
ethic align with your company’s?

More Related Content

What's hot

CURRICULUM VITAE (YULCHAIDIR)_cargo
CURRICULUM VITAE (YULCHAIDIR)_cargoCURRICULUM VITAE (YULCHAIDIR)_cargo
CURRICULUM VITAE (YULCHAIDIR)_cargoYulchaidir Haidir
 
MOHAMMED MATOOK COVER LETTER & CV
MOHAMMED MATOOK COVER LETTER & CVMOHAMMED MATOOK COVER LETTER & CV
MOHAMMED MATOOK COVER LETTER & CVMohammed Matook
 
Online railway reservation system
Online railway reservation systemOnline railway reservation system
Online railway reservation systemPIYUSH Dubey
 
Gas agency management system for nepal gas anil
Gas agency management system for nepal gas anilGas agency management system for nepal gas anil
Gas agency management system for nepal gas anilNawaraj Ghimire
 
Railway management system, database mini project
Railway management system, database mini projectRailway management system, database mini project
Railway management system, database mini projectshashank reddy
 
Aniket shivjag singhN internship certificate
Aniket shivjag singhN internship certificateAniket shivjag singhN internship certificate
Aniket shivjag singhN internship certificateaniket singh
 
Demzy_CIT 403_Seminar on e-Health
Demzy_CIT 403_Seminar on e-HealthDemzy_CIT 403_Seminar on e-Health
Demzy_CIT 403_Seminar on e-HealthDemzy George
 
TAXI-GO (Taxi Booking System)
TAXI-GO (Taxi Booking System)TAXI-GO (Taxi Booking System)
TAXI-GO (Taxi Booking System)Saurabh Kheni
 
vehicle management system project
vehicle management system projectvehicle management system project
vehicle management system projectAshik Khan
 
Erd - School Bus Routing Management System
Erd - School Bus Routing Management SystemErd - School Bus Routing Management System
Erd - School Bus Routing Management Systemayushi goyal
 
Railway Reservation system Case study of oracle db by cj date
Railway Reservation system Case study of oracle db by cj dateRailway Reservation system Case study of oracle db by cj date
Railway Reservation system Case study of oracle db by cj datememonsana
 
Guidelines for CV Preparation (NATO)
Guidelines for CV Preparation (NATO)Guidelines for CV Preparation (NATO)
Guidelines for CV Preparation (NATO)Tara Nordick
 
BSC CSIT Final Year Internship Experience Report on SEO
BSC CSIT Final Year Internship Experience Report on SEOBSC CSIT Final Year Internship Experience Report on SEO
BSC CSIT Final Year Internship Experience Report on SEOSirish Paudel
 
SRS for Railways Reservation System
SRS for Railways Reservation System SRS for Railways Reservation System
SRS for Railways Reservation System Vignesh Arun
 
Indian railway reservation problems rsdo report file
Indian railway reservation problems rsdo report fileIndian railway reservation problems rsdo report file
Indian railway reservation problems rsdo report fileRajeev Singh
 
Airline Reservation system(project report of six week training)-ppt
Airline Reservation system(project report of six week training)-pptAirline Reservation system(project report of six week training)-ppt
Airline Reservation system(project report of six week training)-pptPunjab technical University
 
Eclipse IoT Overview
Eclipse IoT OverviewEclipse IoT Overview
Eclipse IoT OverviewIan Skerrett
 

What's hot (20)

CURRICULUM VITAE (YULCHAIDIR)_cargo
CURRICULUM VITAE (YULCHAIDIR)_cargoCURRICULUM VITAE (YULCHAIDIR)_cargo
CURRICULUM VITAE (YULCHAIDIR)_cargo
 
MOHAMMED MATOOK COVER LETTER & CV
MOHAMMED MATOOK COVER LETTER & CVMOHAMMED MATOOK COVER LETTER & CV
MOHAMMED MATOOK COVER LETTER & CV
 
Online railway reservation system
Online railway reservation systemOnline railway reservation system
Online railway reservation system
 
Gas agency management system for nepal gas anil
Gas agency management system for nepal gas anilGas agency management system for nepal gas anil
Gas agency management system for nepal gas anil
 
obu degree
obu degreeobu degree
obu degree
 
Railway management system, database mini project
Railway management system, database mini projectRailway management system, database mini project
Railway management system, database mini project
 
Aniket shivjag singhN internship certificate
Aniket shivjag singhN internship certificateAniket shivjag singhN internship certificate
Aniket shivjag singhN internship certificate
 
Demzy_CIT 403_Seminar on e-Health
Demzy_CIT 403_Seminar on e-HealthDemzy_CIT 403_Seminar on e-Health
Demzy_CIT 403_Seminar on e-Health
 
TAXI-GO (Taxi Booking System)
TAXI-GO (Taxi Booking System)TAXI-GO (Taxi Booking System)
TAXI-GO (Taxi Booking System)
 
vehicle management system project
vehicle management system projectvehicle management system project
vehicle management system project
 
Erd - School Bus Routing Management System
Erd - School Bus Routing Management SystemErd - School Bus Routing Management System
Erd - School Bus Routing Management System
 
Railway Reservation system Case study of oracle db by cj date
Railway Reservation system Case study of oracle db by cj dateRailway Reservation system Case study of oracle db by cj date
Railway Reservation system Case study of oracle db by cj date
 
Guidelines for CV Preparation (NATO)
Guidelines for CV Preparation (NATO)Guidelines for CV Preparation (NATO)
Guidelines for CV Preparation (NATO)
 
BSC CSIT Final Year Internship Experience Report on SEO
BSC CSIT Final Year Internship Experience Report on SEOBSC CSIT Final Year Internship Experience Report on SEO
BSC CSIT Final Year Internship Experience Report on SEO
 
SRS for Railways Reservation System
SRS for Railways Reservation System SRS for Railways Reservation System
SRS for Railways Reservation System
 
geetha_newupdated
geetha_newupdatedgeetha_newupdated
geetha_newupdated
 
Internship Report
Internship ReportInternship Report
Internship Report
 
Indian railway reservation problems rsdo report file
Indian railway reservation problems rsdo report fileIndian railway reservation problems rsdo report file
Indian railway reservation problems rsdo report file
 
Airline Reservation system(project report of six week training)-ppt
Airline Reservation system(project report of six week training)-pptAirline Reservation system(project report of six week training)-ppt
Airline Reservation system(project report of six week training)-ppt
 
Eclipse IoT Overview
Eclipse IoT OverviewEclipse IoT Overview
Eclipse IoT Overview
 

Similar to How To Select A Training Vendor Scorecard

Assessing functional competencies training module
Assessing functional competencies training moduleAssessing functional competencies training module
Assessing functional competencies training moduleSwapnali Rajput
 
Qm0016 managing quality in the organisation
Qm0016   managing quality in the organisationQm0016   managing quality in the organisation
Qm0016 managing quality in the organisationsmumbahelp
 
Candidate Experience - Ideology & App
Candidate Experience - Ideology & AppCandidate Experience - Ideology & App
Candidate Experience - Ideology & AppNamratha Nandish
 
Evaluation of TRAINING (METHODS & TOOLS).pptx
Evaluation of TRAINING (METHODS & TOOLS).pptxEvaluation of TRAINING (METHODS & TOOLS).pptx
Evaluation of TRAINING (METHODS & TOOLS).pptxManjushree93
 
Don't let selection criteria hold you back
Don't let selection criteria hold you backDon't let selection criteria hold you back
Don't let selection criteria hold you backRed Tape Busters
 
Validity and-reliability-of-assessments
Validity and-reliability-of-assessmentsValidity and-reliability-of-assessments
Validity and-reliability-of-assessmentsdaniharitosh1
 
My zip code is 06515Use the example paper I have loaded and the .docx
My zip code is 06515Use the example paper I have loaded and the .docxMy zip code is 06515Use the example paper I have loaded and the .docx
My zip code is 06515Use the example paper I have loaded and the .docxniraj57
 
Grading for this assignment will be based on answer quality, logic.docx
Grading for this assignment will be based on answer quality, logic.docxGrading for this assignment will be based on answer quality, logic.docx
Grading for this assignment will be based on answer quality, logic.docxshericehewat
 
Developing and implementing value proposition
Developing and implementing value propositionDeveloping and implementing value proposition
Developing and implementing value propositionReza Hashemi
 
Hrm 326 education changes / sellfy.com
Hrm 326 education changes / sellfy.comHrm 326 education changes / sellfy.com
Hrm 326 education changes / sellfy.comrupa124
 
Assignment Television Commercial AnalysisPurposeTo assess y.docx
Assignment Television Commercial AnalysisPurposeTo assess y.docxAssignment Television Commercial AnalysisPurposeTo assess y.docx
Assignment Television Commercial AnalysisPurposeTo assess y.docxssuser562afc1
 
How our Analytics helping companies to Measure Efficacies?
How our Analytics helping companies to Measure  Efficacies?How our Analytics helping companies to Measure  Efficacies?
How our Analytics helping companies to Measure Efficacies?Whee box
 

Similar to How To Select A Training Vendor Scorecard (14)

Competence Validation
Competence ValidationCompetence Validation
Competence Validation
 
Assessing functional competencies training module
Assessing functional competencies training moduleAssessing functional competencies training module
Assessing functional competencies training module
 
Qm0016 managing quality in the organisation
Qm0016   managing quality in the organisationQm0016   managing quality in the organisation
Qm0016 managing quality in the organisation
 
Candidate Experience - Ideology & App
Candidate Experience - Ideology & AppCandidate Experience - Ideology & App
Candidate Experience - Ideology & App
 
Evaluation of TRAINING (METHODS & TOOLS).pptx
Evaluation of TRAINING (METHODS & TOOLS).pptxEvaluation of TRAINING (METHODS & TOOLS).pptx
Evaluation of TRAINING (METHODS & TOOLS).pptx
 
Don't let selection criteria hold you back
Don't let selection criteria hold you backDon't let selection criteria hold you back
Don't let selection criteria hold you back
 
Validity and-reliability-of-assessments
Validity and-reliability-of-assessmentsValidity and-reliability-of-assessments
Validity and-reliability-of-assessments
 
My zip code is 06515Use the example paper I have loaded and the .docx
My zip code is 06515Use the example paper I have loaded and the .docxMy zip code is 06515Use the example paper I have loaded and the .docx
My zip code is 06515Use the example paper I have loaded and the .docx
 
Grading for this assignment will be based on answer quality, logic.docx
Grading for this assignment will be based on answer quality, logic.docxGrading for this assignment will be based on answer quality, logic.docx
Grading for this assignment will be based on answer quality, logic.docx
 
Developing and implementing value proposition
Developing and implementing value propositionDeveloping and implementing value proposition
Developing and implementing value proposition
 
Hrm 326 education changes / sellfy.com
Hrm 326 education changes / sellfy.comHrm 326 education changes / sellfy.com
Hrm 326 education changes / sellfy.com
 
000 front line
000 front line000 front line
000 front line
 
Assignment Television Commercial AnalysisPurposeTo assess y.docx
Assignment Television Commercial AnalysisPurposeTo assess y.docxAssignment Television Commercial AnalysisPurposeTo assess y.docx
Assignment Television Commercial AnalysisPurposeTo assess y.docx
 
How our Analytics helping companies to Measure Efficacies?
How our Analytics helping companies to Measure  Efficacies?How our Analytics helping companies to Measure  Efficacies?
How our Analytics helping companies to Measure Efficacies?
 

Recently uploaded

Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in managementchhavia330
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessAggregage
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechNewman George Leech
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurSuhani Kapoor
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024christinemoorman
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Roomdivyansh0kumar0
 

Recently uploaded (20)

Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in management
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for Success
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman Leech
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Best Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting PartnershipBest Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting Partnership
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
 

How To Select A Training Vendor Scorecard

  • 1. How to use this scorecard 1.    For each category listed (and ones you want to add), rank them by “weight” 1 to 5. For instance, you may be more interested in how much experience they have versus the creative quality. In that case, you might assign experience a 5 and creative quality a 3. 2.    Rank each category from 1-10. 3.    Multiply the rank by the weight of this item and enter each weighted total in the box. 4.    Add weighted scores for a total score. SCORECaRD Contact us at 800-807-8030 or inquiries@trainsmartinc.com Category Weight COMPANY A Rank COMPANY B Rank COMPANY C Rank COMPANY D Rank Do the vendor’s experience and responses align with the RFP’s stated requirements? How would you rate the samples demonstrated and/or submitted by the vendor? Has the company created any training assets on the proposed topic? Can the vendor’s existing training be customized for your needs or do you need original content? How much time will be required if it’s being customized vs developed from scratch? How much experience does the vendor have in the desired learning assets that you are seeking to be designed and developed? Can the vendor provide a full suite of deliverables: facilitator and participant guides, job aids, podcasts, elearning, VILT (webinars), simulations? Is the provider saying YES to even the most unrealistic deadlines (sometimes yes is a red flag). Do you really want to work with a vendor that is promising the impossible? How experienced are the proposed trainers? How much experience does the vendor have in the desired learning platform? How strong is the creative? How responsive were they to calls, emails, the RFP? Do you trust the vendor? Does the vendor’s culture and work ethic align with your company’s?