tell-me.io WUD 2019

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Digitale Inklusion Siri Amazon Alexa Google Assistant Digitale Assistenten Conversational User Interface Voice Interface UX Design Digital Dialogue Conversational User Interfaces revolutionieren durch native Text oder Spracheingabe die Mensch-Maschine Schnittstelle rasant. Was vor wenigen Jahren noch Science-Fiction war ist heute Realität – Menschen nutzen natürliche Sprache um ihre Maschinen zu kontrollieren und Services wahrzunehmen. Das Forschungsteam tell-me.io der HAW Hamburg beschäftigte sich in den letzten 1.5 Jahren eingehend mit den entstehenden gesellschaftlichen Fragestellungen und Auswirkung auf digitale Ökosysteme rund um das Thema intelligente, digitale Assistenten und Conversational User Interfaces. Auf dem World Usability Day 2019 präsentieren Felix Zepke und Tom-Lucas Säger die entsprechenden Forschungsergebnisse und laden zum Nachdenken und Diskutieren über unsere Zukunft mit diesen Technologien ein.

Technologie

Hey Kühlschrank, was ist eigentlich mit dem Brexit?
MODERN TALKING
hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
MENSCHLICHE
KOMMUNIKATION

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S 
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R
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B
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MENSCHLICHE KOMMUNIKATION
6.000 JAHRE200.000 JAHRE
hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

KEILSCHRIFT UND PIKTOGRAMME
HÄNDISCHE  
ALPHABETE
DRUCK
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180 JAHRE
MENSCHLICHE KOMMUNIKATION
200.000 JAHRE
6.000 JAHRE
SCHREIBEN
hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

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6.000 JAHRE
SCHREIBEN
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hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

180 JAHRE
MENSCHLICHE KOMMUNIKATION
200.000 JAHRE
6.000 JAHRE
SCHREIBEN
ELEKTRON. KOMMUNIKATION
12 JAHRE
SMARTPHONE
hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

APPS
hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

APPS
hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Echtzeitkommunikation trotz Distanz
Diverse Arten an Medien können geteilt werden

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Felix Tom
?
!

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Felix Tom
?
!
14:32
14:35
14:36
14:37

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Felix Tom
Mögliche Echtzeit-Reaktion
Kontext-sensitive Kommunikation
?
!
14:32
14:35
14:36
14:37

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
?
Felix Tom
TAG 1

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
!
Felix Tom
TAG 3

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
!
Felix Tom
TAG 5

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
!
Felix Tom
TAG 8

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Hey, Google! 
Mach Katzengeräusche!

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
?
KARTE
https://www.statista.com/statistics/262886/illiteracy-rates-by-world-regions/
ACCESSIBILITY

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Wo ist der nächste
Kinderarzt?
https://www.statista.com/statistics/262886/illiteracy-rates-by-world-regions/
ACCESSIBILITY

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
HARASSMENT REPORTINGhttps://talktospot.com (abgerufen 05.11.19)

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
MULTIMODALITÄT
8 am 8 pm

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Kurz erklärt: Woher kommt die
Redewendung “Feuer und
Flamme sein?
11.11.2019 15 Min. …
Wortinspektor - MDR JUMP
Snippet
Titel

Kurz erklärt: Woher kommt die
Redewendung “Feuer und
Flamme sein?
11.11.2019 15 Min. …
Wortinspektor - MDR JUMP
Snippet Titel
10.11.2019 53 Min. …
Lauschen ins All: Wie spricht
man mit Aliens? | Eine Suche
nach Außerirdischen
Freistil - Deutschlandfunk
Snippet Titel
Tim und Struppi: der
Erfolgscomic aus Belgien | Doku
über die Kultgeschichte
11.11.2019 21 Min. …
radioWissen - Bayern 2
Snippet Titel
hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

hey@thefutureissoon.de World Usability Day 2019hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

OK Google, starte
OTTO Unbox
hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Hier ist OTTO
Unbox, lass uns
dein Paket
auspacken.

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Hab ausgepackt.

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Wie ist deiner

erster Eindruck?

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Fühlt sich gut an,
sehr tolles Material.

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Na dann setz mal
auf!

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Oh Mist, der ist ja
viel zu klein.

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Oh nein, soll ich dir
einen Hut in M
bestellen?

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Ja, bitte.

Alles klar. Der neue
Hut ist unterwegs.
hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

Gerne.
hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019
Gerne.
hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

Felix Zepke & Tom-Lucas Säger World Usability Day 2019hey@thefutureissoon.de
CONCLUSIO

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tell-me.io WUD 2019

1. Hey Kühlschrank, was ist eigentlich mit dem Brexit? MODERN TALKING hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

2. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 MENSCHLICHE KOMMUNIKATION

3. SPRECHEN ZEICHNEN S  C H R E I B E N MENSCHLICHE KOMMUNIKATION 6.000 JAHRE200.000 JAHRE hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

4. KEILSCHRIFT UND PIKTOGRAMME HÄNDISCHE   ALPHABETE DRUCK E  L  E  K  T  R.    K  O  M  M  U  N  I  K  A  T  I  O  N 180 JAHRE MENSCHLICHE KOMMUNIKATION 200.000 JAHRE 6.000 JAHRE SCHREIBEN hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

5. 180 JAHRE MENSCHLICHE KOMMUNIKATION 200.000 JAHRE 6.000 JAHRE SCHREIBEN T E  L  E  G  R  A  F TELEFON R  A  D  I  O TELEVISION I  N  T  E  R  N  E  T S M  A  R  T  P  H  O  N  E ELEKTRON. KOMMUNIKATION 12 JAHRE hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

6. 180 JAHRE MENSCHLICHE KOMMUNIKATION 200.000 JAHRE 6.000 JAHRE SCHREIBEN ELEKTRON. KOMMUNIKATION 12 JAHRE SMARTPHONE hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

7. 180 JAHRE MENSCHLICHE KOMMUNIKATION 200.000 JAHRE 6.000 JAHRE SCHREIBEN ELEKTRON. KOMMUNIKATION 12 JAHRE SMARTPHONE hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

8. APPS hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

9. APPS hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

10. APPS hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 Echtzeitkommunikation trotz Distanz Diverse Arten an Medien können geteilt werden

11. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 Felix Tom ? !

12. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 Felix Tom ? !

13. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 Felix Tom ? ! 14:32 14:35 14:36 14:37

14. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 Felix Tom Mögliche Echtzeit-Reaktion Kontext-sensitive Kommunikation ? ! 14:32 14:35 14:36 14:37

15. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 ? Felix Tom TAG 1

16. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 ! Felix Tom TAG 3

17. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 ! Felix Tom TAG 5

18. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 ! Felix Tom TAG 8

19. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 Hey, Google!  Mach Katzengeräusche!

20. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

21. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

22. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 ? KARTE https://www.statista.com/statistics/262886/illiteracy-rates-by-world-regions/ ACCESSIBILITY

23. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 Wo ist der nächste Kinderarzt? https://www.statista.com/statistics/262886/illiteracy-rates-by-world-regions/ ACCESSIBILITY

24. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 HARASSMENT REPORTINGhttps://talktospot.com (abgerufen 05.11.19)

25. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 HARASSMENT REPORTINGhttps://talktospot.com (abgerufen 05.11.19)

26. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 MULTIMODALITÄT 8 am 8 pm

27. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

28. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

29. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

30. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 Kurz erklärt: Woher kommt die Redewendung “Feuer und Flamme sein? 11.11.2019 15 Min. … Wortinspektor - MDR JUMP Snippet Titel

31. Kurz erklärt: Woher kommt die Redewendung “Feuer und Flamme sein? 11.11.2019 15 Min. … Wortinspektor - MDR JUMP Snippet Titel 10.11.2019 53 Min. … Lauschen ins All: Wie spricht man mit Aliens? | Eine Suche nach Außerirdischen Freistil - Deutschlandfunk Snippet Titel Tim und Struppi: der Erfolgscomic aus Belgien | Doku über die Kultgeschichte 11.11.2019 21 Min. … radioWissen - Bayern 2 Snippet Titel hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

32. Kurz erklärt: Woher kommt die Redewendung “Feuer und Flamme sein? 11.11.2019 15 Min. … Wortinspektor - MDR JUMP Snippet Titel 10.11.2019 53 Min. … Lauschen ins All: Wie spricht man mit Aliens? | Eine Suche nach Außerirdischen Freistil - Deutschlandfunk Snippet Titel Tim und Struppi: der Erfolgscomic aus Belgien | Doku über die Kultgeschichte 11.11.2019 21 Min. … radioWissen - Bayern 2 Snippet Titel hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

33. hey@thefutureissoon.de World Usability Day 2019hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

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39. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

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48. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 Oh nein, soll ich dir einen Hut in M bestellen?

49. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 Ja, bitte.

50. Alles klar. Der neue Hut ist unterwegs. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

51. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

52. Gerne. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

53. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019 Gerne. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

54. hey@thefutureissoon.deFelix Zepke & Tom-Lucas Säger World Usability Day 2019

55. Felix Zepke & Tom-Lucas Säger World Usability Day 2019hey@thefutureissoon.de CONCLUSIO

56. hey@thefutureissoon.de Felix Zepke & Tom-Lucas Säger World Usability Day 2019