Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Enablement at Rollins, Inc.
Victor Kannan
CEO, Symbi...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
About the Speaker
2
• 30 years of executive experien...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Rollins Philosophy
3
As the Company moves forward in...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Implication
4
Enable is to provide adequate power, m...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
New Economy’s Fork
5
“Two roads diverged in a wood, ...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Key Trends
6
New Media – Social, Viral, Spectrum
New...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Enablement Plan
7
Executive Adoption
Technological c...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Executive Level
8
Employees
Budget
Committees
Empowe...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Technology Instilled
9
Training
Web 2.0
Mobile – tex...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Implementation Stage
10
Sales
Technical
Train the tr...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
AAA Enablement
11
Account
ability
Awards Goal orient...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Enablement Wheels
12
Employee
s
Process
Training
TMO...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Story
13
Introduction to SAVO Sales Enablement
www.y...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Key Challenges
14
Right Sizing the
objectives
Change...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
Implementation Strategies
15
• Board Level Steering ...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
What is not…
16
Home Shopping Ladder Blooper
www.you...
Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved
THANK YOU
Victor Kannan
CEO
victork@symbiountech.com...
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Enablement rollins

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  • World English Dictionary
    enable  (ɪnˈeɪb ə l) — vb 1. to provide (someone) with adequate power, means, opportunity, or authority (to do something) 2. to make possible 3. to put (a digital electronic circuit element) into an operative condition by supplying a suitable input pulse. Human enhancement by applying emerging technologies to modify human capacities.

    Corporate culture is the only sustainable competetive advantage
  • Watch for tipping points - broadband, smart phones, media and device convergence, virtual crowds
    Amplifiers
    Brands of the future are vehicles and not destinations – dynamic brands and static ones – american automobile industry
    Elephants can dance – Lou Gershner
  • Technology Enablement is the application of our knowledge and expertise of web technology to a product, service or business concept to create additional value, scalability and efficient delivery, to help your business soar.





  • Technology Enablement is the application of our knowledge and expertise of web technology to a product, service or business concept to create additional value, scalability and efficient delivery, to help your business soar.

    New commercial of go to meeting .com - sushi staplers… for a hongkong merchant..




  • Focus on equipping sales and technical forces with visually persuasive and interactive client presentations, technical bug reports and support scenarios that improve sales and tech support performance and create strategic customer relationships.




  • This is the spirit of enablement



  • Management Buy in – Not invented here syndrome.. Consultants listen to the employees and come with a report.. – a blend is needed
    Technology selection may be unnerving with the changes.. So the tech shelf life should be 5 – 7 years
    Right sizing the goals are important.. What can be realistically changed, adopted and ROI realized



  • Bleeping emails from microsoft commercial – needs to be bleeped!
  • If you like a copy of the ppt and some reading material please contact me by email or give me your card
  • Enablement rollins

    1. 1. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Enablement at Rollins, Inc. Victor Kannan CEO, Symbioun Technologies, Inc. ® 1st Nov 2010
    2. 2. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved About the Speaker 2 • 30 years of executive experience. • Grew AMI to become a $260M company with an exit in 2001 valued @ $240M • Strategic Planning & Execution • Advisor to BB&T, Thought Leader
    3. 3. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Rollins Philosophy 3 As the Company moves forward in the 21st Century, we are constantly challenged to make innovations to improve our sales and service programs through new technologies and processes. We view these as opportunities to increase shareholder value by building recurring revenue and realizing cost efficiencies where appropriate. As a company, we remain committed to providing our customers with the most extraordinary pest and termite control service available today.
    4. 4. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Implication 4 Enable is to provide adequate power, means (training, technology, processes) , opportunity, authority to do… To grow in a changing world, Rollins has recognized the changes it has to embrace At times these changes are challenging to recognize, plan for, and implement Hence Enablement planning is a foundation to be true to this philosophy
    5. 5. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved New Economy’s Fork 5 “Two roads diverged in a wood, and I – I took the one less traveled by, And that has made all the difference.” - Robert Frost
    6. 6. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Key Trends 6 New Media – Social, Viral, Spectrum New Reality – Collaboration between physical and virtual Social Power Crowd sourcing, Transparency Brand Monitoring 3D printing, on Demand TV on the go Cloud, SaaS, everything 2.0 – Schmidt law Web transforms from Search to Decision tool Demographics, Behavior – effects of technology
    7. 7. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Enablement Plan 7 Executive Adoption Technological challenges Industry and company relevant Implementation discipline Evolutionary, constant Intangibles – Really? Goal, Empower, Accountability, Recognition
    8. 8. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Executive Level 8 Employees Budget Committees Empower Stay Involved Encourage Advocacy Group Change Management
    9. 9. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Technology Instilled 9 Training Web 2.0 Mobile – text, email, smart Social Network Viral Marketing Fan Club e-Learning m-Learning
    10. 10. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Implementation Stage 10 Sales Technical Train the trainer Formal Informal Peer2Peer Multi Media – elearning, mobile, remote training Sales, Field Service Talent Management
    11. 11. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved AAA Enablement 11 Account ability Awards Goal oriented Empower Accountability Recognition
    12. 12. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Enablement Wheels 12 Employee s Process Training TMO Sales Technical Synchronized Implementation is key to success Define, Consensus, Empower, Budget, Implement, Measure Accou ntabili ty Awards
    13. 13. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Story 13 Introduction to SAVO Sales Enablement www.youtube.com/watch?v=uI2nFEsbX1A
    14. 14. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Key Challenges 14 Right Sizing the objectives Change Management Technology Selection Management Buy in Enablement
    15. 15. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved Implementation Strategies 15 • Board Level Steering committee • Executive level management committee • Sub committees for implementation • Evolutionary approach
    16. 16. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved What is not… 16 Home Shopping Ladder Blooper www.youtube.com/watch?v=uI2nFE sbX1A
    17. 17. Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved THANK YOU Victor Kannan CEO victork@symbiountech.com (678) 571-8605 17

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