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Dr Amar Pandey, Additional Director General of Police ( Railways), Karnataka
- 1. Nashik Smart City Summit Challenges and choice By Dr Amar Kumar Pandey, IPS ADGP, Karnataka 29-Nov-2017
- 2. About me • ADGP Railways, Govt of Karnataka • ADGP Internal Security, Govt of Karnataka • IGP, Central Range, Bengaluru • IGP & Director, Karnataka Police Academy, Mysore • IGP Mysore • IGP Internal Security • IGP Vigilance Water Resources • Commissioner Youth Affairs and Sports • As a part of the International Peace Keepers and International Civil Police Force served in:- • Bosnia – Herzegovina : Chief of Human Rights • Sierra Leone – National Advisor and Mentor of the 1. President of India “Police Medal for Distinguished Service’ 2013 2. President of India “Police Medal for Gallantry 2000 3. President of India “Police Medal for Meritorious Service’ 2005 • United Nations “Medal of Service for Peace” 1998 • United Nations “Medal of Service for Peace” 2004 • Chief Minister Gold Medal 1996 • Chief Minister Cash Award (`One Lakh) 1996 • Govt. of India Golden Jubilee Medal 2000 • Govt of Karnataka, Special Cash Reward Rs. 2 lakhs 2011
- 3. Agenda • Overview • History – Industrial Age • SCM Brief History • SCM Structure • SCM Features • Key Challenges & Solutions • Role of technology • CISCO vs Microsoft’s Smart City • What is Enterprise Architecture? • Enterprise Architecture for SCM
- 4. Industrial Age to Information Age Industrial Age 185 0 197 0 Information Age 202 0 Lightbulb Mainframe Computing 1 million internet- enabled devices PC / Laptop Internet & WiFi Mobile Internet 200 0 199 0 198 0 201 0 iPhone iPad Microsoft Windows1 Google Internet of Things Social Media Intelmicro processors INTERNET OF THINGS 4 500million internet-enabled devices
- 5. BASICS - Factors of Digital Transformation Data Data- Based Routing Wear- able Compu- ting Big Data Internet of Things Smart Factory Cloud Compu- ting Auto- mation Digital Products Robots Apps Drones Rapid Proto- typing Self- Driving Cars Info- tainment Remote Main- tenance Social Media DIGITAL TRANS- FORMATION E-Comm- erce Wear- ables
- 6. Three major components of SCM Govt Functions City facilities, services Technology advancements CITIZENS
- 7. SCM – Brief History • June 25, 2015 • Hon. Prime Minister announced • Rs 98,000 cr allotted • USD $15.0 bn • 100 SCMs (98 approved) • 5 Yr Plan (2017-2022) • Area development plan (ADP) • 50:50 centre-state share • Additional fund from JV, PPP, Turnkey projects etc… • Dovetailed with revenue stream • A CEO – centre rep – state rep – urban local body (ULB) • Bottom up approach • Flexible, competition based
- 8. SCM - Structure • Objective • Systematic urbanization • Service delivery • Conducive eco system • Comprehensive infrastructure • Clean environment • Smart solutions • Inclusive development • Funding for outcome • Pilot tested solutions • Culture of innovation • Local area development • Replicability & scalability • SCM Services • Water supply • Electricity • Solid waste management • Mobility • Housing • IT Connectivity • Good governance • Citizen participation • Service delivery • Safety • Health • Education • SCM Concepts • Waste to energy • Calibrated surveillance • Empowered citizen • Renewability • Cost reduction • Time savings • Benefit enhancing • IT based solution • Quality of life
- 9. SCM - Features • SCM Function • Road network • Park • Public Transport • Last mile link • Accountability • Transparency • Mobile App • Cultural Identity • Energy management • Area development • Planned housing • Timeframe within 2019-2020 • E-solutions • Central monitoring & response • SCM Specification • City improvement (Retro fitting) • 500 acres area • Smart solutions • Deepen infrastructure • Retain features • City renewable (re-development) • Replace existing features • Create new one • Mixed land use • Increase density ( infrastructure) • 50 acre area • Higher FSI • City extension (Green field projects) • Smart solution • Land pooling • Housing for Poor • Over 250 acres • SCM can be any of these (above) or combination • No “one size fit all” • SCM Nature • Strategy based • Collaborative • Unity in funding • Private participation • MUD empanelled consultants • Special Purpose Vehicle (SPVs) • Limited company • Plan-approve-release funds • Implement-Operate-Manage- Monitor-Evaluate • Information Age System • Networked, embedded, sensors, software based
- 10. Key challenges & solutions Key Challenges • Resource scarcity • Poor infrastructure • Conflicting value system • Cultural complexities • Environmental degradation • Population volume • Concerns regarding • Health • Education • Safety • Transport • Mobility Solutions : 8 critical factors & integration • Governance • Policy context • Management • Organizations • Technology • Communities • Infrastructure • Ecology • Economy
- 11. Role of Technology in SCM • -Sensors, • electronic, • network, computerize d • system, • decision making • algorithms, • tracking and • database… • Tailor made to users • Self monitoring • Information integration • Co-ordinated applications • Stakeholders relationship • Infrastructure integration • Road • Bridge • Sewage • Communication • Water • Power • Building • Optimized resources • Critical response • Transform aerospace technologies in to civil and society applications • Introduce multi- disciplinary system and solution approach • Root cause analysis & solution system • Break mega system composited into primitives • Re-integrate primitives into desirable composites to create innovative solutions • Smart technologies t create synergy
- 12. Comparative analysis of two smart city systems • CISCO Approach • Know the city legacy • Define role & objectives • Enhance ICT for city utilities To increase utility • reduce cost • Social environmental • CISCO calls methodology, the framework? Is it so? • Barriers to SCM • Complexities • Multiplicities • Regulatory • Systematic • Structural • Organizational • Privacy • Plethora of vendors • Policy • CISCO Sunshine Smart City • Set aim : • Reduce carbon emission by 20% • Reduce crime by 20% • Reduce traffic jams by 20% • Real time alerts • Extracting maximum value from infrastructure, • Increase economies of scale, • Support skill developments, • Precise planning implementation • Phase wise service delivery • Deploy SCM tools • 13 sectors, • Region Mgmt based • ICT based • Economic Analysis • For every USD invested the benefit in USD3.30 • The cost-benefit ratio is 1:3 ( based on many assumptions)
- 13. SCM revisited • SCM is • an Enterprise! • System of systems • Intersection of technologies and urban life • Project based • About connecting separate systems together • Integrated data
- 14. Microsoft SCM • Cloud Technology • E-Commerce Vendors – • Justdial, • Use bing • Cloud based analytics • Paytm • Paytm app, wallet, cortana, office 365, merchant network • Snapdeal • Digital dealership, skype, bing , cortana • Azure access to local start-up • Digital next, • IoT • Wireless, sensors, data analytics, graphic visualization, system design, fault detection • Process automation & citizen service • Virtual civic centre, • Mobile app • Logical decision making • IT Adoption • City dashboard, infra mapping, App tracking, report generation, • Innovative digital service,
- 15. What is Enterprise Architecture? The term “architecture” describes the manner in which components of a system are organized and integrated. The essential links between individual elements, among other things, are recognized. Enterprise architecture is characterized by its comprehensive view of enterprise strategy, business processes, systems, technology, implementation operations across various function units ( departments) within a company. It encompasses the interaction of enterprise elements ENTERPRISE ARCHITECTURE ARCHITECTURE
- 16. The Zachman Framework is a structure that classifies and organizes the elements of enterprise architecture. The scheme is a matrix, consisting of the following dimensional classifications: ZACHMAN FRAMEWORK Through the use of overlapping dimensions, important perspectives can be presented. 1. MULTIPLE ROLES e.g. planner, owner, designer or builder 2. VARIOUS SPECIFICATIONS e.g. structure, activities, locations (what, how, where, who, when, why)
- 17. Zachman Framework - a scientific basis for running & managing enterprises John Zachman
- 18. Enterprise Enterprise Functions 1.Sales 2.Marketing 3.Support 4.Product Management 5.Service Delivery 6.Design & Engineering 7.Manufacturing 9.Distribution & Warehouse 8.Information Technology 12. Quality 13.Legal 14.Procurement11. Finance10.Human Resources 15.Operation Departments and key focus area for an Enterprise – a Business Entity
- 19. Departments and key focus area for an Enterprise – Government Art & Culture Information & Broadcasting Commerce Labour & Employment Defence Law & Justice Communication Power & Energy Education Rural Enterprise Indian Govt Environment & Forest Science & Technology Finance & Taxes Social & Youth Development Foreign Affairs Travel & Tourism Food & Public Distribution Transport Housing Home Affairs & Enforcement Industries Health & Family Welfare Governance & Administration Infrastructure
- 20. How to delivery integrated, personalized services? Need to understand how service delivery follows six stages of transformation Health & Family Welfare Goals, strategy Processes Systems Technology Implementation Operations
- 21. Need to understand how service delivery follows six stages of transformation Complete definitions include six variables Health & Family Welfare Goals, strategy Processes Systems Technology Implementation Operations
- 22. Understanding anatomy across departments Strategy Model Business Model System/ Solution Model Technology Models Health Strategy Model Business Model System/ Solution Model Technol ogy Model 2 Food Strategy Model Business Model System/ Solution Model Technol ogy Model 3 Art & Culture Strategy Model Business Model System/ Solution Model Technol ogy Model 1 Science Strategy Model Business Model System/ Solution Model Technol ogy Model 5 Info & Broadcasting Strategy Model Business Model System/ Solution Model Technol ogy Model 11 Defense Strategy Model Business Model System/ Solution Model Technol ogy Model 6 Commerce Strategy Model Business Model System/ Solution Model Technol ogy Model 7 Transport Strategy Model Business Model System/ Solution Model Technol ogy Model 4 Env Strategy Model Business Model System/ Solution Model Technol ogy Model 8 Law Strategy Model Business Model System/ Solution Model Technol ogy Model 9 Power Strategy Model Business Model System/ Solution Model Technol ogy Model 10 Implement ation Models Operation Models Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Operation Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n
- 23. Use of new technology environments, tools and utilities result in short term euphoria and long term disruptions as they lack alignment and integration Strategy Model Business Model System/ Solution Model Technology Models Health Strategy Model Business Model System/ Solution Model Technol ogy Model 2 Food Strategy Model Business Model System/ Solution Model Technol ogy Model 3 Art & Culture Strategy Model Business Model System/ Solution Model Technol ogy Model 1 Science Strategy Model Business Model System/ Solution Model Technol ogy Model 5 Info & Broadcasting Strategy Model Business Model System/ Solution Model Technol ogy Model 11 Defense Strategy Model Business Model System/ Solution Model Technol ogy Model 6 Commerce Strategy Model Business Model System/ Solution Model Technol ogy Model 7 Transport Strategy Model Business Model System/ Solution Model Technol ogy Model 4 Env Strategy Model Business Model System/ Solution Model Technol ogy Model 8 Law Strategy Model Business Model System/ Solution Model Technol ogy Model 9 Power Strategy Model Business Model System/ Solution Model Technol ogy Model 10 Implement ation Models Operation Models Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Operation Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Step1 – Align and integrate for one service area
- 24. Health Strategy Model Business Model System/ Solution Model Technol ogy Model 2 Food Strategy Model Business Model System/ Solution Model Technol ogy Model 3 Art Strategy Model Business Model System/ Solution Model Technol ogy Model 1 Science Strategy Model Business Model System/ Solution Model Technol ogy Model 5 Info & Broadcasting Strategy Model Business Model System/ Solution Model Technol ogy Model 11 Defense Strategy Model Business Model System/ Solution Model Technol ogy Model 6 Commerce Strategy Model Business Model System/ Solution Model Technol ogy Model 7 Transport Strategy Model Business Model System/ Solution Model Technol ogy Model 4 Env Strategy Model Business Model System/ Solution Model Technol ogy Model 8 Law Strategy Model Business Model System/ Solution Model Technol ogy Model 9 Power Strategy Model Business Model System/ Solution Model Technol ogy Model 10 Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Impleme ntation Operation Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Operatio n Strategy Model Business Model System/ Solution Model Technology Models Implement ation Models Operation Models Use of new technology environments, tools and utilities result in short term euphoria and long term disruptions as they lack alignment and integration Step2 – Align and integrate for various service area
- 25. Enterprise Architect Perspective • Dynamic • Evolving with needs • Multi-dimensional • Suited to represent stakeholders • Customer centric operating models • Agile platform • Embracing new digital innovations • Agile delivery based on automation • Create and internalize new skill sets
- 26. Shifts in EA pattern Key features Types Objective Strategy Annual to Daily Speed Approach Theoretical to pragmatic Show to believe Initiatives Structured to disruptive Cost effective Design Specific to complexity Roadmap Technology Design to bytes Innovations Model Manufacturing to Information Integration Technology paradigm Static to dynamic Analytics Core systems Mainframe to combinations Area wide delivery systems Architecture Idea to instantiation System of systems, integrations Planning Lifecycle decision Quality of life Development Project to areas Smart cities Implementation Discrete to standardization Satisfy customer needs Management Information to services Delivery of service
- 27. SCM – Need for Enterprise Architecture • SCM is a business strategy linked to Information strategy which manifests itself into an architectural framework • It is known what citizens want and what Govt has in mind, but in the field we need to design six perspectives to answer six interrogatives • Zachman Enterprise Architecture Framework (ZF) is a schema (6 x 6) matrix, which explains the methodologies and help prepare micro models to achieve meta model of SCM • ZF transforms • idea to reality and • perception to actualization • Design (drawing), plan ( deliverables)
- 28. SCM Architecture • Current Architecture • Performance Reference Model • Govt wide performance measures & outcomes • Line of business specific performance • Business Reference Model • Line of Business • Agencies, customers and partners • Service component reference model • Capabilities and functionalizes • Servirce and access channels • Data reference model • Data standardization, • Information exchange • Technical Reference Model • IT Services • Standards Features of current architecture • IT ivory tower • Disconnected reality • Pre-ponderence of concepts • Lack of understanding • Lack of common approach
- 29. Transport SCM – Need for Enterprise Architecture Area of Application 29 Smart City PRODUcTION Energy EDUCATION HOUSING TRAFFIC Power Health
- 30. SCM EA MANAGEMENT Documentation of the current landscape Development of the planned and target landscapes Record of business requirements of SCM Analysis of similarities between affected elements Determine priority of projects according to selected criteria Monitor dependencies of ongoing or planned projects Adapt EA management activities to the Govt strategy LANDSCAPE MANAGEMENT DEMAND MANAGEMENT PROJECT PORTFOLIO MANAGEMENT SYNCHRONIZATION MANAGEMENT STRATEGIES AND GOALS MANAGEMENT Study of business objects, such as citizens or contract Modification or transformation using enterprise architecture Standardization and homogenization of the application landscape by setting and implementing standards Identification of redundancies and potential savings and their implementation (based on inventory). BUSINESS OBJECT MANAGEMENT TRANSFORMATION MANAGEMENT IT ARCHITECTURE MANAGEMENT INFRASTRUCTURE MANAGEMENT
- 31. EA MANAGEMENT for SCM Environment: Legal Framework, Market Environment, Trends & Technologies 3 Results-Based Monitoring (based on formal goals) 1 2 Analysis, Design, Planning Guidelines, Transformation Project CURRENT ENTERPRISE ARCHITECTURE Organization, Appl. Arch., System Arch. Business Processes Plan Organization, Appl. Arch., System Arch. Business Processes Plan Business Processes Business Plan Organization, Application Architecture, System Architecture Time 100 % Degree of standardization, degree of integration, process difference costs per citizen process variants, service variations etc.. TARGET ENTERPRISE ARCHITECTURE
- 32. Things to remember 1. Govt functions are complex 2. City services are numerous, need very high level of customization 3. Technology integration can make it easier or disrupts it further So..even before we start understanding what we have is the key, before embarking on what we are going to CHANGE. Need structured approach to define (goals, processes, systems, people, rules etc.) and model Govt functions, city facilities and their integration before realizing with technology Govt Functions City facilities, services Technology advancements CITIZENS
- 33. Nashik Smart City Summit Challenges and choice By Dr Amar Kumar Pandey, IPS ADGP, Karnataka THANKS