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The main objective of this research paper is to understand the dynamics of a telecentre’s financial sustainability definition over the years and its applicability in the present context. The hypothesis presented here is that if a telecentre is considered as a ‘social enterprise’, which it essentially is, the definition of its financial sustainability has to be expanded to include ‘profit making’ as an important component. Only then, a telecentres will be able to fulfill its most important objective of meeting the access, information and skill development needs of its beneficiaries on a long term and in a sustainable manner. A telecentre should not be allowed to cease its activities simply because it has run out of money!
Another related objective of this research is to briefly throw some light on the concept of ‘social enterprise’ and how it is understood by the telecentre operators/ managers, the people who are directly engaged in running and managing the telecentres. The researcher’s interaction with them over a period of time reveals some interesting findings, which are open for further discussions and debate.