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Autodesk University 2009
Wrap Up Report
December 2009




© 2008 Autodesk
Success
by the Numbers
    9 Press Releases with more
    than 7600 online views of the
    releases
    10 media-specific events
    61 media from 13 countries,
    50% of whom attended AU
    2008 as well
    45+ 1:1 media briefings
    191 news articles and blog
    posts
    10,000+ Tweets and ever
    growing
    5,800 event attendees
    19,000+ virtual attendees
© 2008 Autodesk
Special Features
Media Reception
 130 media, customers, partners and Autodesk
 spokespeople

“Into Tomorrow with Dave Graveline”
   20 interviews, 3 hour show dedicated to Autodesk
   3 million listeners

Media Tours and Events
 10 media- specific events to ensure media receive in-
 depth information on industry, products and key
 initiatives

B-Roll Footage
  Captured raw footage of AU, customers, products, and
  speakers that can be used by the global PR team at
  any time
© 2008 Autodesk
Increased Social Media Activity
 Collaboration between the PR and AU
 Event teams to drive buzz through
 social media outlets resulted in record
 results:

 •14,400+ Twitter posts

 • 3700+ Facebook fans for AU page

 • 25,400+ views of videos on AU
 YouTube channel




© 2008 Autodesk
Media Survey Results




© 2008 Autodesk
                  Note: 42% of media responded to the survey
Media Survey Analysis

    Overall media were very happy with the event in terms of content, news and
    organization with an average satisfaction rating of 86.87% for all media-specific
    events

    We have an opportunity to improve upon the format of some of the events (such as
    1:1 interviews), but the content in these interviews and special events such as the
    Labs overview, the MFG tour and AEC breakfast was very well received

    We also have an opportunity to create more structured interactions for media with
    key customers, especially for media from different countries

    Media had strong feelings about the content of the industry keynotes, indicating that
    the Manufacturing keynote was the best in terms of content and execution

    Lots of positive comments about the PR team, both internal and agency
 Note: Full data from the media survey can be found on the PR team SharePoint team site
© 2008 Autodesk
Media Coverage Results

    203 articles and blog posts as of
    12/18/09
    Expecting at least a dozen more
    articles into the Spring
    173 articles (including blogs)
    from AU China
    Multiple mentions of AU Virtual
    and the free pass offer
    Manufacturing keynote was a
    media favorite
    Inventor Fusion and Avatar were
    the two highlights for most media
    and bloggers
© 2008 Autodesk
Positive Experience for Media

    “Absolutely brilliant. Obviously the hotel was amazing, but that aside, the
    organisation of the event was excellent, with staff available to answer any questions
    we had (and I had a lot!). The structure was great, with the Keynotes spaced evenly
    across the days; each class I attended was informative and very well presented.”

    “My personal highlight, above all else, was the Manufacturing Keynote. Both 'Buzz'
    Kross and Peter Diamandis were truly inspirational, the latter especially so. I am in
    the process of securing an interview with him, and as part of our coverage would like
    to run a lead interview in the mag with Mr Kross.”

    “A highlight for me was the screening of 20 minutes of Avatar! But in terms of
    Autodesk stuff, I suppose the technology talk by Brian Matthews, which was very
    interesting and thought provoking. I also enjoyed the session on using Mudbox and
    Maya by Marcel de Jong.”



© 2008 Autodesk
Press Release and Media Alerts
December 11, 2009    Autodesk University 2009 Reaches More Than 25,000 Customers Worldwide

December 04, 2009    Design Showmanship Wows the Crowd at Cut&Paste Design Slam at
              Autodesk University 2009

December 03, 2009    SHP Leading Design Earns Autodesk BIM Experience Award

December 03, 2009    Autodesk Tools Help Destroy the Universe in Roland Emmerich’s Movie “2012”

December 02, 2009    Manufacturers Mingle with BattleBots, First 3D-Printed Jet Engine and
                     Commercial Spaceflight Pioneer at Autodesk University 2009

December 02, 2009    Autodesk Launches Expanded Marketing Channel for Building Product
                     Manufacturers

December 02, 2009    Manufacturers Mingle with BattleBots, First 3D-Printed Jet Engine and
                     Commercial Spaceflight Pioneer at Autodesk University 2009

December 01, 2009    Inventor Publisher Technology Preview Debuts on Autodesk Labs

December 01, 2009    Autodesk Education Community Hits Major Milestone With One Million Members

December 01, 2009
© 2008 Autodesk
                     el dorado inc. Uses Autodesk Software To Design Sustainable Kansas City
                     Police Facilities
Feedback and Recommendations for 2010
   Feedback                                                    Solution
   PR staffing was adequate                                    increase “centralized” roles (press room, Graveline
                                                               staffing, media check-in, etc.)
   Communication with media and scheduling 1:1 briefings       Centralized process for reaching out to media, creating
   created a lot of churn                                      media schedules and scheduling 1:1 briefings
   Good information in the PR updates, but it was a LOT of     Better utilize SharePoint for updates and team
   info and difficult to find specific info                    communication
   Bloggers are increasingly important, and made up a bulk     Include bloggers in media events
   of the media coverage
   Schedule was very tight overall                             Expand Press Room and 1:1 briefing room availability to
                                                               Monday and Thursday
   A few media were MIA or “lost”                              Require media to check in at the Press Room


   Other Suggestions
   Hold media reception at the beginning of the week
   Include other CXO staff in the Q&A session
   Communicate overall event schedule with media ahead of time
   Food in press room at all times
   Make radio show video available in other parts of the venue throughout the week
   Look into doing our own radio show and not have Graveline
© 2008 Autodesk
Appendix

The following slides provide complete data from the media
survey




© 2008 Autodesk
Please rate your satisfaction with the following events:

                                  Extremely Somewhat               Somewhat Extremely          Did not    Rating   Response
Answer Options                                         Indifferent
                                   Satisfied Satisfied             Dissatisfied Dissatisfied   attend    Average    Count

Q&A with Carl Bass                   19           6           0          0           0           1        1.24        26
Mainstage                            14           9           2          1           0           0        1.62        26
1:1 Interviews                       14           4           1          1           0           5        1.45        25
Media Reception                      14           3           1          1           2           5        1.76        26
MFG Keynote                          10           3           1          0           0           11       1.36        25
General Design & M&E Keynote          9           4           0          1           0           10       1.50        24
AEC Breakfast                         9           3           1          1           0           11       1.57        25
Sustainability Tour                   8           1           2          0           0           12       1.45        23
Design Gallery Tour                   7           5           1          0           0           12       1.54        25
Blogger Social                        7           4           2          0           0           13       1.62        26
Labs Overview Session                 7           4           0          0           0           13       1.36        24
Classes or Labs                       7           3           0          1           0           13       1.55        24
Design Computation Symposium          7           1           1          0           0           16       1.33        25
Virtual Cinema and Architecture
                                      7           0           3          1           0           12       1.82        23
Session
Manufacturing Lounge Tour             5           6           1          0           0           11       1.67        23
Content Network Lunch                 5           4           2          0           0           14       1.73        25
AEC Keynote                           4           6           1          4           1           10       2.50        26
Education Keynote                     3           1           3          0           0           17       2.00        24
Utility Symposium                     2           1           0          0           0           22       1.33        25
BattleBots Screening                  1           2           1          1           0           19       2.40        24
Government Keynote                    1           2           1          0           0           20       2.00        24
   © 2008 Autodesk
Please rate your satisfaction with the following amenities and accommodations:


                         Extremely    Somewhat                   Somewhat       Extremely       Rating   Response
Answer Options                                     Indifferent
                          Satisfied    Satisfied                 Dissatisfied   Dissatisfied   Average    Count

Hotel Rooms                 24            2            0              0              0          1.08        26

Meals                       16            8            1              1              0          1.50        26

Press Room                  15            3            4              3              1          1.92        26

Other (please specify)                                                                                      4




  © 2008 Autodesk
What were you hoping to see/hear at Autodesk University? [select all that apply]


                                                                                             Response
Answer Options                                                                                          Response Count
                                                                                              Percent


Updates on products and product demonstrations                                                84.6%           22

Autodesk’s perspective on design and vertical industry trends                                 84.6%           22

Insight on product development and design                                                     76.9%           20

Customer examples and presentations                                                           46.2%           12

Insight/perspectives from Autodesk executives regarding general industry/tech trends – not    76.9%           20
product specific




  © 2008 Autodesk
Please rate your experience with Autodesk customers:


                                                 Strongly Somewhat             Somewhat Strongly     Rating   Response
Answer Options                                                     Indifferent
                                                  Agree     Agree               Disagree Disagree   Average    Count


I had sufficient access to Autodesk customers      11         8         2         3         0        1.88        24


There was enough variety of customers              15         6         2         1         0        1.54        24
spanning different industries


Customer presentations in keynote sessions          8         9         5         2         1        2.16        25
gave me a true end-user perspective


I would like more structured interactions with      9         9         5         0         1        1.96        24
customers (roundtables, 1:1 interviews, etc.)




  © 2008 Autodesk
Additional Comments from Survey

    Perfect event from my perspective. Well organised both in advance and
    at the event. Couldn't have been happier.

    It was nice to have the agenda. Would have been nice to see different
    options laid out for sessions, keynotes, etc. - pretty much did that myself
    though. Thanks for a great experience. Looking forward to more.

    Keynotes need to have more depth and substance, and build up on
    what was presented in previous years.

    I do think that Au-09 was a great experience for Autodesk products
    users


© 2008 Autodesk
© 2008 Autodesk

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Autodesk University Wrapup

  • 1. Autodesk University 2009 Wrap Up Report December 2009 © 2008 Autodesk
  • 2. Success by the Numbers 9 Press Releases with more than 7600 online views of the releases 10 media-specific events 61 media from 13 countries, 50% of whom attended AU 2008 as well 45+ 1:1 media briefings 191 news articles and blog posts 10,000+ Tweets and ever growing 5,800 event attendees 19,000+ virtual attendees © 2008 Autodesk
  • 3. Special Features Media Reception 130 media, customers, partners and Autodesk spokespeople “Into Tomorrow with Dave Graveline” 20 interviews, 3 hour show dedicated to Autodesk 3 million listeners Media Tours and Events 10 media- specific events to ensure media receive in- depth information on industry, products and key initiatives B-Roll Footage Captured raw footage of AU, customers, products, and speakers that can be used by the global PR team at any time © 2008 Autodesk
  • 4. Increased Social Media Activity Collaboration between the PR and AU Event teams to drive buzz through social media outlets resulted in record results: •14,400+ Twitter posts • 3700+ Facebook fans for AU page • 25,400+ views of videos on AU YouTube channel © 2008 Autodesk
  • 5. Media Survey Results © 2008 Autodesk Note: 42% of media responded to the survey
  • 6. Media Survey Analysis Overall media were very happy with the event in terms of content, news and organization with an average satisfaction rating of 86.87% for all media-specific events We have an opportunity to improve upon the format of some of the events (such as 1:1 interviews), but the content in these interviews and special events such as the Labs overview, the MFG tour and AEC breakfast was very well received We also have an opportunity to create more structured interactions for media with key customers, especially for media from different countries Media had strong feelings about the content of the industry keynotes, indicating that the Manufacturing keynote was the best in terms of content and execution Lots of positive comments about the PR team, both internal and agency Note: Full data from the media survey can be found on the PR team SharePoint team site © 2008 Autodesk
  • 7. Media Coverage Results 203 articles and blog posts as of 12/18/09 Expecting at least a dozen more articles into the Spring 173 articles (including blogs) from AU China Multiple mentions of AU Virtual and the free pass offer Manufacturing keynote was a media favorite Inventor Fusion and Avatar were the two highlights for most media and bloggers © 2008 Autodesk
  • 8. Positive Experience for Media “Absolutely brilliant. Obviously the hotel was amazing, but that aside, the organisation of the event was excellent, with staff available to answer any questions we had (and I had a lot!). The structure was great, with the Keynotes spaced evenly across the days; each class I attended was informative and very well presented.” “My personal highlight, above all else, was the Manufacturing Keynote. Both 'Buzz' Kross and Peter Diamandis were truly inspirational, the latter especially so. I am in the process of securing an interview with him, and as part of our coverage would like to run a lead interview in the mag with Mr Kross.” “A highlight for me was the screening of 20 minutes of Avatar! But in terms of Autodesk stuff, I suppose the technology talk by Brian Matthews, which was very interesting and thought provoking. I also enjoyed the session on using Mudbox and Maya by Marcel de Jong.” © 2008 Autodesk
  • 9. Press Release and Media Alerts December 11, 2009 Autodesk University 2009 Reaches More Than 25,000 Customers Worldwide December 04, 2009 Design Showmanship Wows the Crowd at Cut&Paste Design Slam at Autodesk University 2009 December 03, 2009 SHP Leading Design Earns Autodesk BIM Experience Award December 03, 2009 Autodesk Tools Help Destroy the Universe in Roland Emmerich’s Movie “2012” December 02, 2009 Manufacturers Mingle with BattleBots, First 3D-Printed Jet Engine and Commercial Spaceflight Pioneer at Autodesk University 2009 December 02, 2009 Autodesk Launches Expanded Marketing Channel for Building Product Manufacturers December 02, 2009 Manufacturers Mingle with BattleBots, First 3D-Printed Jet Engine and Commercial Spaceflight Pioneer at Autodesk University 2009 December 01, 2009 Inventor Publisher Technology Preview Debuts on Autodesk Labs December 01, 2009 Autodesk Education Community Hits Major Milestone With One Million Members December 01, 2009 © 2008 Autodesk el dorado inc. Uses Autodesk Software To Design Sustainable Kansas City Police Facilities
  • 10. Feedback and Recommendations for 2010 Feedback Solution PR staffing was adequate increase “centralized” roles (press room, Graveline staffing, media check-in, etc.) Communication with media and scheduling 1:1 briefings Centralized process for reaching out to media, creating created a lot of churn media schedules and scheduling 1:1 briefings Good information in the PR updates, but it was a LOT of Better utilize SharePoint for updates and team info and difficult to find specific info communication Bloggers are increasingly important, and made up a bulk Include bloggers in media events of the media coverage Schedule was very tight overall Expand Press Room and 1:1 briefing room availability to Monday and Thursday A few media were MIA or “lost” Require media to check in at the Press Room Other Suggestions Hold media reception at the beginning of the week Include other CXO staff in the Q&A session Communicate overall event schedule with media ahead of time Food in press room at all times Make radio show video available in other parts of the venue throughout the week Look into doing our own radio show and not have Graveline © 2008 Autodesk
  • 11. Appendix The following slides provide complete data from the media survey © 2008 Autodesk
  • 12. Please rate your satisfaction with the following events: Extremely Somewhat Somewhat Extremely Did not Rating Response Answer Options Indifferent Satisfied Satisfied Dissatisfied Dissatisfied attend Average Count Q&A with Carl Bass 19 6 0 0 0 1 1.24 26 Mainstage 14 9 2 1 0 0 1.62 26 1:1 Interviews 14 4 1 1 0 5 1.45 25 Media Reception 14 3 1 1 2 5 1.76 26 MFG Keynote 10 3 1 0 0 11 1.36 25 General Design & M&E Keynote 9 4 0 1 0 10 1.50 24 AEC Breakfast 9 3 1 1 0 11 1.57 25 Sustainability Tour 8 1 2 0 0 12 1.45 23 Design Gallery Tour 7 5 1 0 0 12 1.54 25 Blogger Social 7 4 2 0 0 13 1.62 26 Labs Overview Session 7 4 0 0 0 13 1.36 24 Classes or Labs 7 3 0 1 0 13 1.55 24 Design Computation Symposium 7 1 1 0 0 16 1.33 25 Virtual Cinema and Architecture 7 0 3 1 0 12 1.82 23 Session Manufacturing Lounge Tour 5 6 1 0 0 11 1.67 23 Content Network Lunch 5 4 2 0 0 14 1.73 25 AEC Keynote 4 6 1 4 1 10 2.50 26 Education Keynote 3 1 3 0 0 17 2.00 24 Utility Symposium 2 1 0 0 0 22 1.33 25 BattleBots Screening 1 2 1 1 0 19 2.40 24 Government Keynote 1 2 1 0 0 20 2.00 24 © 2008 Autodesk
  • 13. Please rate your satisfaction with the following amenities and accommodations: Extremely Somewhat Somewhat Extremely Rating Response Answer Options Indifferent Satisfied Satisfied Dissatisfied Dissatisfied Average Count Hotel Rooms 24 2 0 0 0 1.08 26 Meals 16 8 1 1 0 1.50 26 Press Room 15 3 4 3 1 1.92 26 Other (please specify) 4 © 2008 Autodesk
  • 14. What were you hoping to see/hear at Autodesk University? [select all that apply] Response Answer Options Response Count Percent Updates on products and product demonstrations 84.6% 22 Autodesk’s perspective on design and vertical industry trends 84.6% 22 Insight on product development and design 76.9% 20 Customer examples and presentations 46.2% 12 Insight/perspectives from Autodesk executives regarding general industry/tech trends – not 76.9% 20 product specific © 2008 Autodesk
  • 15. Please rate your experience with Autodesk customers: Strongly Somewhat Somewhat Strongly Rating Response Answer Options Indifferent Agree Agree Disagree Disagree Average Count I had sufficient access to Autodesk customers 11 8 2 3 0 1.88 24 There was enough variety of customers 15 6 2 1 0 1.54 24 spanning different industries Customer presentations in keynote sessions 8 9 5 2 1 2.16 25 gave me a true end-user perspective I would like more structured interactions with 9 9 5 0 1 1.96 24 customers (roundtables, 1:1 interviews, etc.) © 2008 Autodesk
  • 16. Additional Comments from Survey Perfect event from my perspective. Well organised both in advance and at the event. Couldn't have been happier. It was nice to have the agenda. Would have been nice to see different options laid out for sessions, keynotes, etc. - pretty much did that myself though. Thanks for a great experience. Looking forward to more. Keynotes need to have more depth and substance, and build up on what was presented in previous years. I do think that Au-09 was a great experience for Autodesk products users © 2008 Autodesk