Software AG - Deliver the ultimate customer experience in the digital age

1. With Software AG, your
organization can intelligently
use the information stored
in your legacy systems to
improve how you engage
with customers, partners and
other stakeholders. Combine
that with social interaction
via mobile devices to interact
with your entire supply chain
anywhere, anytime.
Manage the customer experience in
real-time
Based on secure and reliable integration
between Salesforce.com and any cloud or on-
premises application, Software AG integrates
customer touchpoints with analytics so you
can deliver highly personalized meaningful
offers based on location and behavior.
Rely on the industry’s best integration
Integration allows you to unlock the value of
the data and services you have inside your
enterprise as you extend capabilities into cloud
and mobile. Software AG integrates with on-
premises applications and other data sources
better than any other vendor.
You can connect:
• On-premises applications, such as SAP®
and
Oracle®
systems
• Mainframe and legacy applications
• Any Software-as-a-Service (SaaS)-based
applications and cloud APIs
Software AG also offers:
• 30+ adapters to connect with on-premise
systems like SAP, Oracle, Siebel CRM™
and
databases
• Support for a wide range of standards,
document types and transport protocols
• Visual mapping and transformation tooling
to avoid coding
Increase automation and visibility
Software AG offers complete visibility
into business processes spanning from
Salesforce.com to on-premises systems
with pluggable access for Salesforce.com
within your automated business processes.
Capabilities include:
• Orchestration of people, systems and data
in the context of a process
• Intelligent task routing
• Dynamic and flexible process execution
• Ad-hoc collaboration for process participants
• The market-leading integration architecture
Get a 360-degree view of the customer in real-time
Software AG
and Salesforce.com®
Deliver the ultimate customer
experience in the digital age
Get There Faster
PRODUCT FACT SHEET

2. Get There Faster
Find out how to power up your Digital Enterprise at www.SoftwareAG.com
ABOUT SOFTWARE AG
Software AG helps organizations achieve their business objectives faster. The company’s big data, integration and business
process technologies enable customers to drive operational efficiency, modernize their systems and optimize processes for
smarter decisions and better service. Building on over 40 years of customer-centric innovation, the company is ranked as a
“leader” in 14 market categories, fueled by core product families Adabas-Natural, Alfabet, Apama, ARIS, Terracotta and
webMethods. Learn more at www.SoftwareAG.com.
© 2014 Software AG. All rights reserved. Software AG and all Software AG products are either trademarks or registered trademarks
of Software AG. Other product and company names mentioned herein may be the trademarks of their respective owners.
SAG_Salesforce.com_FS_Jul14
Product Fact Sheet | Software AG and Salesforce.com
Govern your data with Master Data
Management (MDM)
Software AG is the only vendor to offer five
MDM solutions in one to integrate master data
across on-premises and the cloud applications,
providing data quality and consistency between
Salesforce.com and the rest of your enterprise.
This helps to reduce duplication, increase re-
use, and ensure security and alignment with
the organization’s policies.
You can:
• Gain a single view of customers, products,
locations, code sets and hierarchies
• Eliminate errors and redundancies when
syncing data from Salesforce.com with
your on-premises systems
• Improve risk and compliance management
• Improve data quality
• Create audits and reports
Integrate with any other system
With webMethods, you can integrate and
manage applications, mobile devices, services,
big data and APIs—anywhere in the cloud or
on-premises.
webMethods Integration for Salesforce.com
is a Force.com®
application that enables
integration of Salesforce.com with data
integration, master data consolidation and
workflow approvals through webMethods
CloudStreams.
Using the Salesforce1®
Mobile App running
on any smart device, you can interact with
existing business processes, applications and
data.