Most construction projects have at least 10% additional costs due to changes. This guide shows how to manage the change order process to recoup costs.

1. Job Ready Guide
Construction risk
management
Taking control of change orders
By Leslie Shiner and
Deb Carpenter-Beck

2. Change happens
Change happens
Change happens

3. You start a job, and everything is
running according to plan.

4. Thenyou hit unexpected soil conditions,
“whileyou’re here” requests, orother
out-of-scope circumstances.

5. Doyou get paid forall theworkyou do?

6. Areyou readyto overcome common
change orderchallenges?

7. • Set expectations about change orders from the start.
• Clearly lay out the scope of work.
• Provide detailed descriptions of work to avoid confusion
about what is in scope.
• Provide customers with a sample change order form.
Before contract signing

8. • Don’t start any work without a signed change order.
• Get payment for a change order prior to any work.
• Charge something on the first few change orders
to set a precedent.
• Create a change order even if you won’t charge
the customer.
Ideas to help manage the process

9. Learn more practical tips in
ourJob ReadyGuide.

10. Becausewe care about construction,
ourJob Readyguides are free!
Download your
complimentary copy now

11. Doyouworkin construction?
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