Be prepared. The underdeveloped world is rising. Passenger numbers are accelerating. The developing world is massively adopting and demanding truly global coverage for ever more sophisticated personal mobile services. It’s driving a new era of low-cost web. At the same time, the imminent arrival of billions of tiny smart devices demands ultra low-cost and ubiquitous data transmission. For air transport, what are the new enabling trends in connectivity to watch for? And how should we plan and prepare for this new era, bringing to bear the much anticipated game-changing advances that will determine passenger journeys and uproot our industry’s ways of working?