Simon Toseland discusses behavioral safety and health and safety measurement at HSS Hire. He emphasizes that safety underpins everything the company does and that no hire is good unless it is safe. The document outlines HSS Hire's behavioral safety program which includes films, pledges, posters and using technology to empower employees. It also provides health and safety metrics showing reductions in accidents, injuries and staff turnover. HSS Hire has received several awards for its safety practices.

1. Simon Toseland
Head of Health and Safety, Workplace Law
Raising your game in
behavioural safety

11. ...I’m serious about safety
• Safety underpins everything that HSS Hire does
• Making HSS a safe place to work and a safe place
to hire from
• NO hire is a good hire unless it’s a safe one
I’m a HSS’er because…
SAFETY: the first of HSS Hire’s ‘HSSness’
values

13. Behavioural Safety Programme
• Film
• Pledge / posters
• Infographic
• Use of technology
• Visual procedures
• Empowerment

14. Health and safety measurement
• Reduction in colleague churn: was 40%, now 24%,
improvement particularly prevalent in driver
population
• Growth in Key Accounts: +54% from +8% since
2009
• Total accidents: -14%
• Total RIDDORS: -57%
• Total ‘bad calls’ / ‘good shouts’: 20x increase, but
this is a good thing as helps HSS Hire to prevent
accidents from actually happening

15. Gold RoSPA award, Safe-Hire, ISO 9001, OHSAS 18001
and 4 star British Safety Council award
• BSI Quotes:
Good levels of communication.
A well governed programme.
An effective process maintained to a high level.

16. Observe

17. Engage

18. Improve

20. Training centre
Workplace Law Executive Centre
13 Clerkenwell Road
London
EC1M 5PA
Thank you