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Sales For Startups Atlas Sales Symposium January 2011
Sales 1.0 Buyers depended on vendors for information
70% - 90% Of leads generated by marketing are never followed-up with by sales. Source: Marketing Sherpa
40% Of salespeople’s time is spent preparing customer-facing deliverables. Source: Glen Petersen; The Profit Maximization Paradox
15% 7% Of executives today say their meetings with salespeople meet their expectations. Source: Forrester Research Of these executives say they schedule follow up meetings. Source: Forrester Research
1/2 Of all salespeople did not hit their 2009 quota. Source: IDC
The Explanation 70% Of the buying journey is complete before it gets to a salesperson. Source: Sirius Decisions
Sales is not just Sales
What We’ll Cover Market phases Sales vs. product problem Data and analytics Sales basics Sales 2.0 strategies
Success in Startups Sales Market Exploitation Market  Investigation Market  Exploration Time
Market Phases
Market Phases – In Depth
Getting It Wrong Sales We THOUGHT  we  were here Market Exploitation Actually,  we were here Market  Investigation Market  Exploration Time
The Right Tools, The Wrong Situation
Tom Huseby Seapoint Ventures
The Stair-step Approach to Enterprise Sales The Customer You Want To Get Here The Customer He Needs to See Using Your Product Before Buying The Customer He Needs to See Using Your Product Before Buying Start Here The Customer He Needs to See Using Your Product Before Buying The Customer He Needs to See Using Your Product Before Buying
Henry Albrecht Limeade
Avoid bitter obsession & splinters Sewage – Alpha, Beta, consumers Plankton Shrimp Herring Salmon Seal Orca – TBA! Moby Dick Thoughts (MSFT, Cleveland Clinic, industry, circles around)
How Are You Doing
Sales Reporting Monthly Pipeline Opportunity Age Sales Pipeline
Sales Reporting
Sales Reporting Changed Opportunities Changed Leads
Sales Reporting 2.0 Email SEM / SEO Website Stats
Data Needs to be Analyzed
Anne Payne BeDynamic
Cy Young Now that you have their attention….. Art of the Pitch
Listen and Learn from your Customer ,[object Object]
   Elevation
   Homework
   Relevance
   Brevity
   WIFT
   Gift
   Action,[object Object]
Key Elements – 1st Meetingaka who does what to whom and why.. ,[object Object]
   Elevation
   Homework
   Relevance
   Brevity
   WIFT
   Gift
   Action,[object Object]
“Walking the [digital] Halls” It’s all about relationships…
TA McCann Gist
Making sales a routine Daily, weekly, monthly, quarterly Notes and next actions Connect on personal and professional levels, look for an opening Become an expert “listener” Engagement is on their terms (timescale, words, topics…), not yours
Hitting the right target customer Profile, profile and profile Use a survey to organize, track and pre-qualify Fire the wrong customers early Hold the line on your pricing and terms, iterate slowly (quarterly, with board input)
The information hub Indentify the industry thought leaders Share regularly and contextually Recommend other solutions, even your competitors Consider your own thought leadership strategy (personal brand and social media)
Everyone leaves with a prize Tools and techniques Search.twitter.com – topic feeds Twitter Lists  Export.ly Timely Vertical/personal targeting on other content sites (e.g. Slideshare, Quora…) Gist  Prepping for your interactions (e.g. – meetings, calls…) Gist Lists  Awesome content feeds to share Sharing groups of contacts amongst your team
Bill Furlong Escapia
You are incredible
Smart
Visionary
Proud
Magical and Revolutionary
Mega-X-Incredi-SalesMan
What it does Why it is great Why they need it
X Mega-X-Incredi-SalesMan
Ask  about their problem Analyze their needs Offer  your ideas

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Sales For Startups

  • 1. Sales For Startups Atlas Sales Symposium January 2011
  • 2.
  • 3.
  • 4.
  • 5. Sales 1.0 Buyers depended on vendors for information
  • 6. 70% - 90% Of leads generated by marketing are never followed-up with by sales. Source: Marketing Sherpa
  • 7. 40% Of salespeople’s time is spent preparing customer-facing deliverables. Source: Glen Petersen; The Profit Maximization Paradox
  • 8. 15% 7% Of executives today say their meetings with salespeople meet their expectations. Source: Forrester Research Of these executives say they schedule follow up meetings. Source: Forrester Research
  • 9. 1/2 Of all salespeople did not hit their 2009 quota. Source: IDC
  • 10. The Explanation 70% Of the buying journey is complete before it gets to a salesperson. Source: Sirius Decisions
  • 11. Sales is not just Sales
  • 12. What We’ll Cover Market phases Sales vs. product problem Data and analytics Sales basics Sales 2.0 strategies
  • 13. Success in Startups Sales Market Exploitation Market Investigation Market Exploration Time
  • 15. Market Phases – In Depth
  • 16. Getting It Wrong Sales We THOUGHT we were here Market Exploitation Actually, we were here Market Investigation Market Exploration Time
  • 17. The Right Tools, The Wrong Situation
  • 19. The Stair-step Approach to Enterprise Sales The Customer You Want To Get Here The Customer He Needs to See Using Your Product Before Buying The Customer He Needs to See Using Your Product Before Buying Start Here The Customer He Needs to See Using Your Product Before Buying The Customer He Needs to See Using Your Product Before Buying
  • 21.
  • 22. Avoid bitter obsession & splinters Sewage – Alpha, Beta, consumers Plankton Shrimp Herring Salmon Seal Orca – TBA! Moby Dick Thoughts (MSFT, Cleveland Clinic, industry, circles around)
  • 23. How Are You Doing
  • 24. Sales Reporting Monthly Pipeline Opportunity Age Sales Pipeline
  • 26. Sales Reporting Changed Opportunities Changed Leads
  • 27. Sales Reporting 2.0 Email SEM / SEO Website Stats
  • 28. Data Needs to be Analyzed
  • 30. Cy Young Now that you have their attention….. Art of the Pitch
  • 31.
  • 32. Elevation
  • 33. Homework
  • 34. Relevance
  • 35. Brevity
  • 36. WIFT
  • 37. Gift
  • 38.
  • 39.
  • 40. Elevation
  • 41. Homework
  • 42. Relevance
  • 43. Brevity
  • 44. WIFT
  • 45. Gift
  • 46.
  • 47. “Walking the [digital] Halls” It’s all about relationships…
  • 48.
  • 49.
  • 50.
  • 52. Making sales a routine Daily, weekly, monthly, quarterly Notes and next actions Connect on personal and professional levels, look for an opening Become an expert “listener” Engagement is on their terms (timescale, words, topics…), not yours
  • 53. Hitting the right target customer Profile, profile and profile Use a survey to organize, track and pre-qualify Fire the wrong customers early Hold the line on your pricing and terms, iterate slowly (quarterly, with board input)
  • 54.
  • 55. The information hub Indentify the industry thought leaders Share regularly and contextually Recommend other solutions, even your competitors Consider your own thought leadership strategy (personal brand and social media)
  • 56. Everyone leaves with a prize Tools and techniques Search.twitter.com – topic feeds Twitter Lists Export.ly Timely Vertical/personal targeting on other content sites (e.g. Slideshare, Quora…) Gist Prepping for your interactions (e.g. – meetings, calls…) Gist Lists Awesome content feeds to share Sharing groups of contacts amongst your team
  • 57.
  • 60. Smart
  • 62. Proud
  • 64.
  • 66. What it does Why it is great Why they need it
  • 68. Ask about their problem Analyze their needs Offer your ideas
  • 69.
  • 70. Sales-related MarketingDave Scott, CEO, Marketfish Supporting the sales process with good collateral, case studies, and all that crap…
  • 71. Keep You Sales Reps Happy Vs.
  • 72. How? Don’t Leave Them Hanging Empty-handed The Wrong Tool
  • 73. Otherwise They’ll Fill In the Gaps(…and make a mess in the process)
  • 74. Top 5 Marketing To Dos To Support Your Sales Team Messaging Framework Teach them how to talk about your product Includes what to say, what NOT to say Case Studies Supply one per vertical or customer type Follow the “P.S.R.” method Sales Presentations Provide “brand-compliant” slide-ware and make them use it Allow sales executive to edit and customize One-pagers Includes a brief overview of the company Explain why your company is relevant to the reader References and Testimonials Supply one per vertical or customer type, keep it current Know your customers limits – quote vs. call vs. media
  • 76. The Funnel Social Media Partners Blogs Events PR SEM Email Prospecting Lead Generation SEO Sales Marketing Lead Nurture/ Sales Process Leads Sales Process Opportunities Sales
  • 77. You Need All of This Big Company ExecutionSmall Company Budget
  • 78. Salesperson 2.0 Events Blogs PR Social Media PPC Campaigns Whitepapers SEM Email Partners Webinars Lead Nurturing Voicemail Delivery CRM Virtual Meeting Tools Online Click-to-Chat Reporting Sales Process
  • 79. Five Sales 2.0 Best Practices Marketing Isn’t A Luxury Sell Before You’re on the Phone Leverage Technology to Improve Sales Effectiveness Data is Essential Think Sales AND Marketing

Editor's Notes

  1. Set up earlyIntroductionsConfirm Agenda and AvailabilityBiz Dev DeckProblemSolutionCustomer reference w/ROI Value Prop Business ModelDemoKeep it short and relevantNext steps