"Are You A Tomorrow Company ?"

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This is a presentation I created for our group’s keynote at our Global Fujitsu Forum event held in May 2010 in Tokyo. Following a brief intro, the main body describes our group’s vision, thinking, and mantra re the essential ingredients to become a "Tomorrow Company" today. As these slides were designed to be presented in front of a live audience lead by the presenter’s strong narrative lead as opposed to being a handout document,
these slides are best viewed when presented live.

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"Are You A Tomorrow Company ?"

  1. 1. Tomorrow Company? Are you a Richard Matsumoto
  2. 2. Recent JETRO Survey Results
  3. 3. Japanese Affiliated Companies 7,021
  4. 4. 17 Countries / Regions
  5. 5. 56.4% Firms Expect Operating Profits
  6. 6. 69% Hong Kong 75% Taiwan 71% Indonesia Expect Operating Profits
  7. 7. 59% Thailand 60% Singapore 55% Malaysia Expect Operating Profits
  8. 8. Less Than 50% Expect Operating Profits in India
  9. 9. Firms Negatively Impacted by Global Economic Recession 87%
  10. 10. Measures Taken Since Recession Began 46% 45% 42% 30% 28% Make employment adjustments Improve efficiency in production and sales Cancel or postpone new investments Reduce operation hours Launch new business
  11. 11. Foresee Expansion in 1-2 Years 51%
  12. 12. 62% China 75% India Foresee Expansion in 1-2 Years
  13. 13. 58% 46% 38% 32% 14% Develop new markets Invest in expanding business scale Diversification of products/services High value products More R&D Future Directions for Business Expansion
  14. 14. Now, where were we?
  15. 15. Company? Tomorrow Are you a
  16. 16. Good News Not-So-Good News
  17. 17. Good News
  18. 18. Japanese companies face unprecedented opportunities by accelerating overseas expansion.
  19. 19. Not-So-Good News
  20. 20. Unprecedented  Challenges Unprecedented opportunities create
  21. 21. Are you a Tomorrow Company?
  22. 23. Business Design
  23. 24. Information Flow
  24. 25. Adaptability
  25. 26. Our mission is support
  26. 27. Our experience has taught us what it takes to make the shift.
  27. 28. IT Industrialization: Repeatable and standardized processes Optimized assets Global integration Acknowledge reality and adapt to your surroundings
  28. 30. IT Industrialization: Repeatable and Standardized Processes
  29. 31. Inefficiencies Eliminate
  30. 32. Standardization enables more uniformity, predictability, and accuracy.
  31. 33. Lack of visibility is the worst nightmare for the CFO and CIO.
  32. 34. There will be a new set of strict global standards
  33. 35. Standardization Consolidation Automation Fewer Errors More Accuracy Better Visibility
  34. 36. Optimize Quality
  35. 37. Measurement Governance Risk Mitigation
  36. 38. Manage Exceptions
  37. 39. Recognizing local differences.
  38. 40. In the “Yesterday Company” model, overseas operations were isolated silos
  39. 41. S tandardised  O perating E nvironment
  40. 42. Optimized Assets Recognizing what is important
  41. 43. Identify and manage where value is generated
  42. 44. Optimize Locations
  43. 45. Identify operations that can be performed virtually Cloud Computing • App Management • Mobile Devices
  44. 46. Understanding Human Talent
  45. 47. Knowledge is no longer trapped in a single location.
  46. 48. A high performance IT Service Desk is crucial.
  47. 49. The “Yesterday Company” had multiple, localized IT Support Centers
  48. 50. Hybrid Service Desk
  49. 51. Does not require a tradeoff between cost and quality
  50. 52. Global Integration Repeatable and Standardized Processes
  51. 53. Optimize your global competencies by partnering
  52. 54. New Competencies Improved Capabilities Stronger Customer Support
  53. 55. Manage end-to-end process on a global basis
  54. 56. Acknowledge Reality and adapt to your surroundings
  55. 57. It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change. Charles Darwin ” “
  56. 58. The Multi-Polar World
  57. 59. Value is unlocked in local markets
  58. 60. will actively shape globalization. Emerging markets
  59. 61. and Improvise Customize
  60. 62. Bruce Lee Be water, my friend. ” “ Be formless, shapeless – like water. You put water into a cup, it becomes the cup. You put water into a bottle, it becomes the bottle. You put it in a teapot, it becomes the teapot. Empty your mind.
  61. 64. The conclusion…
  62. 65. Which do you choose ?
  63. 66. Company? Yesterday Are you a
  64. 67. OR…
  65. 68. Company? Tomorrow Are you a
  66. 69. Company? Tomorrow Are you a

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