After years of analysing business data through downloaded Excel spreadsheets, EAT found its employees would often be trying to analyse data in retrospect, and from different figures. It therefore needed a unified, real-time system that could help it keep up with the constantly changing consumer and retail marketplace.
EAT deployed QlikView across its organisation. The tool is now at the heart of all business decisions.
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QlikView business discovery helps EAT digest data
1. QlikView | Customer Success Story | EAT.
QlikView business discovery Customer Name
EAT.
helps EAT digest data Sector
Consumer Products, Retail & Distribution
Industry
“QlikView has quite simply transformed the way we digest data. Consumer Products
The tool has opened our eyes to what we can achieve with our Function
Executive, Finance, Human Resources, IT,
information and has proved that seeing really is believing. At Marketing, Store Operations, Research &
EAT, everyone lives and breathes the solution, no matter what Development, Sales, Service & Support,
Quality Improvement, Supply Chain
department. We can’t even fathom how we made decisions
Geography
before it!” London, United Kingdom
Rene Batsford, Head of IT, EAT
Challenges
After years of analysing business data through
downloaded Excel spreadsheets, EAT found
its employees would often be trying to
analyse data in retrospect, and from different
figures. It therefore needed a unified,
Overview landscape can change quickly, with real-time system that could help it keep up
EAT is one of London‟s most successful specific product popularity altering due to with the constantly changing consumer and
retail marketplace.
high street food retailers. With over 100 anything from competitor deals to the
stores, the chain sells a range of food and weather. The company therefore needed a Solution
drink items and prides itself on making its system that could be used across the EAT deployed QlikView across its
food fresh in store every day. business to give managers instant access to organisation. The tool is now at the heart of
easily digestible information in real-time. all business decisions.
Benefits
Rene Batsford, Head of IT at EAT • EAT has significantly improved inventory
comments, “We wanted a business management
intelligence solution that could provide us
• Staff labour allocation is now based on real
with the data we needed in a meaningful, time store needs EAT can now hone in on
rapid way, so that we could take action to individual staff performance to understand
any changes not only within the same day, trends and execute improvement tactics
but within the hour. This meant finding a
• All employees have unified access to
system that, rather than being „up-to-date‟, information
was able to provide data right up to that
very minute. After carrying out a review of • Increased overall efficiency and cost savings
across the business
the market, we found the QlikView
Business Discovery platform perfect for Data Source Systems
our needs.” Database: Excel
EAT has now undergone a company-wide
deployment, with the tool being used
Challenges across all functions of the business – from
Prior to deploying QlikView, EAT relied on HR to IT, finance and sales departments,
Excel to carry out any data analysis. Not inventory management, and even in food
only did this mean trawling through production. Rene continues, “It was
numerous spreadsheets to locate specific important to us that everyone could use the
information, but having to download the data tool, so that we could combine information
off the system to share with teams was both from the different departments within the
time consuming and led to issues when organisation. The deployment took 2
different employees ended up working from weeks and has already overhauled the way
various versions of the „latest‟ information. we‟re using our information.”
This was especially problematic as, in the
competitive food and drink industry the