Here\'s what our clients say....

1. PLATINUM GROUP TESTIMONIALS
Here's What Client's Are Saying …
Executive Buyers in a Hot Market
Having been out of the real estate market for a few years
and with limited understanding of the complexities of
the Bay Area market in particular, we could not have
been more fortunate to have found Mary and Olivia.
They came highly recommended as established,
respected professionals with intimate knowledge of the
market, key connections and the kind of intuition rarely fund among real estate agents.
We happened to enter the market during a peculiar and challenging time (low interest
rates, low inventory, lots of highly-qualified buyers, crazy over-bidding and multiple
offer situations. Sellers withholding their listings to get the best offers and/or waiting
for an influx of Facebook Millionaires, etc) and Mary and Olivia were with us every step
of the way to make sure we maintained perspective, know all of our options, carefully
considered every offer, were educated and strategic when it mattered most and generally
felt well-taken of. And always with kindness, patience and compassion, making us feel
like their most favorite and most important clients ever. You want that when you are
about to write the biggest check of your life!
Every time we considered making an offer, somehow Mary and Olivia knew how it was
going to go and advised us on what to do to be competitive but smart (and admittedly,
it took us a couple of rounds to really understand and appreciate their guidance and
expertise). By the time we were really ready to do what we needed to do to get the
home we really wanted, they moved fast to get the first available offer presentation,
advised us on the offer and approach and it was accepted. We firmly believe that we
got our dream house at a good price in an insanely competitive market because we
chose Mary & Olivia. You just can’t go wrong with them! Also they work seamlessly
together, always available, always positive and in a strong partnership that makes clients
feel like they are getting two great pros for the price of one. And finally, they stay with
their clients long after the deal is done, offering guidance on contractors, insurance,
vendors, remodeling….everything that matters to homeowners who want to create and
preserve value in their homes. Though we can’t ever imagine selling the wonderful
house we just bought thanks to them, we know that we know that when the time
comes, we will enlist Mary & Olivia to help us with the sale. They really are a couple of
real estate gems!
Corbie & Sean Kiernan
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2. Out-of-Area Seller
To say the words ‘thank you’ seem to be so inadequate when I
think about ALL your efforts on my behalf. You have both
been so supportive of me and my personal situation and have
helped me through an extremely difficult time in my life. Now
that my townhouse is sold, last night was the first night in two
years that I was able to drift off to sleep without being
consumed with worry about how I was going to jeep the roof
over our heads where we live now. In my church, we believe
that the Lord often blesses us through other people and both
of you are a testament to me of the truthfulness of that fact. I will never be able to
thank you enough for what you’ve done for me and for ALL your support through
everything. May you both be richly blessed for being such wonderful human beings
and for being so committed to meeting the needs of your clients, You’re both simply
the BEST!!! Lana Strasburg
First time Townhouse Buyer
"Mary and Olivia are great. As first time home buyers, they
guided us through the process and gave us great advice.
They were very friendly and not overly pushy; it never felt
like they were giving us the ‘hard-sell.’ I was particularly
impressed with how responsive Mary was, often calling to
check in and giving us updates, and responding to our
questions even late at night! Thanks to her we got a great deal on a house we love! I
would definitely recommend them and use them again in the future. Aaron Rackoff &
Sandy
First time Buyers Single Family
"The hardest question for my fiancé and I was, should
we buy or should we rent. We told our good friend, who
is a realtor, that we were considering buying down on
the Peninsula (Bay Area) and she immediately
recommended we speak with Olivia and Mary. They met
with us to discuss our current living situation and
opportunities within the housing market. We
immediately gained trust with Olivia and Mary when they asked us, "are you sure you
are ready to buy". They consulted us on many issues and concerns we had surrounding
buying, how long we needed to commit to our purchase, what we can afford and where
we should look to buy. Their introduction to the real estate industry and knowledge of
the San Mateo County Market is unprecedented. They are also very well connected in
the real-estate industry; recommending some of the best people in fiance, mortgages,
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3. taxes, contractors, and insurance for us to meet with. As a first time buyer, the process
of finding our first home was easy, thanks to the two of them. We started off not sure if
buying a house was our best investment, fearful it would take months to find a place we
valued. However, after six weeks we found a place to call home which not only met our
budget but provided everything we wanted. We are for the first time happy and proud
home owners thanks to Olivia and Mary." Kristin Huguet and Holden Quayle, Purchased
their first home in San Carlos
Short Sale Seller
“Olivia and Mary, thank you for the outstanding job you did
in getting me through the short sale process. It was
difficult process for me. You were professional and
friendly and helpful. You stayed on top of the
paperwork monster with Wachovia and Wells Fargo.
Everyone was happy in the end! I highly recommend
you; you are a great team." Teresa
Retired Agent Selling Mom’s Home
“Thank you for the great job you did selling Mom's
home. As you know both of us were in the real estate
business and we can especially appreciate your efforts.
Your suggestions regarding staging the property,
upgrading and doing repairs along with your excellent
marketing strategy obviously produced superior results.
Your market knowledge and handling of al the details
were especially appreciated since we live out of the area.
In the end the house sold in one week at 99% of the asking price!! Thank you for an
outstanding job and we would be happy to speak to any of your prospective clients. Our
best to both of you." Denise & Dave Lynch, Sold her mother's home in San Mateo
Selling an Expired Short Sale Listing
"My home had been listed with another agent for about four
months and was not selling, and then I was referred to Olivia
Edwards and Mary Murphy at McGuire Real Estate. I met
with them and immediately felt that I was in professional and
caring hands. During a difficult and long short sale process
they kept me informed - I always knew what was happening.
They gave me good advice during the listing period and brought
in four offers. They continued to work with my bank until one of the offers was accepted. Their
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4. expertise and tenacity was commendable and I would recommend them highly." Steve W.
Burlingame, Sold his Burlingame home Short Sale
Buyer With Specific Purchase Price
"Mary and Olivia did an excellent job. My requirements were
no small task, and they were committed to helping me from
day one. Their commitment and professionalism are
exceptional and their communication and follow-through
always timely. Their expertise in negotiations really clinched
the deal for me. I now have a home I always dreamed of. I am
pleased to recommend them to anyone." Kaela purchased
her condominium in San Mateo
Representing Sellers Who also Needed to Buy
"It was a pleasure to work with you two. You were friendly, positive, and calm
throughout the process. Your breadth of marketing was impressive, I feel like you
covered all the right bases. Great job responding to questions via phone calls & emails
quickly. Since you work as a team, we felt one of you was always available. Your pricing
advice on our house was spot on, and you provided good data on comparable
properties in the area...the offers that came showed your advice was in-line." James and
Jeanne Stewart, sold their home in Burlingame and purchased a home in San Mateo
Buyer with Special Needs
"Mary and Olivia are wonderful!" ~ Maureen O'Leary
purchased her wheelchair ready condo in San Mateo
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5. Sellers Moving Out of Area
"The number of For Sale signs in Hillsborough is
growing. We wanted a Realtor who would sell our home
not just put up a sign. We know many Realtors but
listed with Olivia and Mary after meeting with them and
reviewing their marketing plan. We had an offer on our
Hillsborough home in 6 days. As hard-to-please business
owners who don't impress easily, we highly recommend Olivia and Mary." Mary Ann
and Peter Schmid, sold their home in Hillsborough
Expired Listing - Sellers Who Used Our Project
Management Services
"August 27th....."Tori and I are grateful for your commitment
and tenacity....and truly appreciate making the house as nice
as can be. Anyone else could have said it’s “good enough”.
Thank you for going above and beyond the call of duty. As the
days moved on, I gained more confidence that I am working
with professionals. Thanks again." September 15th...."Our
home sold in 9 days at full price....we want to express our gratitude for transforming our
home from mediocrity to excellence. It all started with our home being on the market for 6
months, with a different agency, without being sold. Your vision of creating a buyer’s favorable
first impression seemed the logical thing to do. After being convinced, you presented us with a
plan that would achieve this objective. At first, I admit to being skeptical wanting to get the “best
bang for the buck”. I also didn’t agree with some of the changes. However, as we has lived
through this process, it turns out your concepts were 100% accurate. To us, your managing
the project and accomplishing the desired effect at a very competitive budget,
differentiates you from other agents. The shopping, bidding and “going to bat for us” in
obtaining extras was priceless. Thank you for you efforts, it is much appreciated." Wes & Tori
Hamamura, sold their family home in San Mateo - 8 days on the market
Wes and Tori’s Comments During our Listing
September 29th.... "Platinum Group has exhibited professionalism at its highest. Firstly, the
advertisement in Sunday’s newspaper was impressive. Then the glossy colored flyers and invitation
to neighbors for the “open house”. Tori and I can see that much effort was placed in paying
attention to detail. After five weeks of successfully managing the home transformation, we enter
into the second phase where truly “the rubber meets the road. Sunday’s “open house” was a great
start and our confidence in “The Platinum Group” continues to grow. Thank you for going the
extra mile."
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6. Short Sale Investor Seller
“I wanted to take a moment and thank you both again for all
of your hard work and tenacious follow thru over the past few
months as you successfully sold my property. I would certainly
say to any perspective sellers; if you are serious about selling
your property in this current market, you must engage Olivia
and Mary. They recently sold a home for me and prior to
getting Olivia and Mary on board I was beginning to think it
couldn’t or wouldn’t ever happen. As most of us know, the challenges today with selling a
property, particularly at a decent price point, are significant. Olivia and Mary work tremendously
hard, are coordinated in all their efforts and leave no detail unchecked. I would strongly
encourage anyone that is sincerely interested in moving a property, to reach out to Olivia and
Mary. They will represent you professionally and with a vigor that is unparalleled in my
experience. Thanks again ladies for the wonderful job you did for me…” Mike W.
Seller Who Is Also A Real Estate Broker
“Dear Mary and Olivia: Now that my house has closed
escrow and I have FREE rent-back pending the close on
my condo purchase, I wanted to tell you how much I
admire and appreciate your handling of the sale
and of a difficult client, me. Although I have been a real
estate broker for many years, I turned to you for help
knowing your marketing and contract skills would overcome my reluctance to face
reality and my need to move after 28 years. The way you de-cluttered and staged my
home, despite my inappropriate protests, was nothing short of a miracle. I even loved
the way you changed the look of all rooms, opening up closed spaces and using my art
work to its best advantage. Moving furniture and decorating with
plants and buyer-friendly touches was over and above what I expected
and definitely needed. You are both whizzes at your profession and
you earned every penny of your commission, and more, and your patience
and dedication to detail helped me through a most draining and
difficult decision. Many, many thanks for everything. Should you
ever need a recommendation or referrals, your clients may call on me
personally.” Gratefully yours, Vivien Cuneo
Short Sale Seller
“I would like to recommend Mary Murphy and Olivia
Edwards if you need to sell your home. Recently my wife
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7. and I found ourselves in the unchartered waters of a short sale and needed professional
help fast. Mary and Olivia provided their expertise and handled all aspects of our sale.
They made a difficult time a little more bearable. They provided help and support
thorough this difficult time and worked with all parties involved. They are
compassionate, professional and trustworthy. We highly recommend their services.”
Travis & Carol S.
Dear Dan,
We are ready to provide you with the telephone number of any and all clients
who have given the above testimonials. Please don’t hesitate to ask.
We are looking forward to working with you and to helping you to reach your
goals.
Thank you,
Olivia Edwards & Mary Murphy
The Platinum Group, Coldwell Banker
SOLD@PlatinumGroupRE.com
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