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Goldsmiths Jewellers Case Study
1. SynopSYS Security & Building Management Solution
Helps Secure Major UK Jewellery Chain
Aurum is one of the largest luxury jewellery chains in the UK, offering prestigious
jewellery brands including Watches of Switzerland, Mappin & Webb and Goldsmiths. The
chain operates 100+ stores throughout the UK.
The Challenge
Aurum’s jewellery stores had experienced an increase in robberies during opening hours,
which led to substantial losses. To combat these robberies, Aurum had security smoke
manufacturer Concept Smoke Screen’s devices installed throughout their branches. The
smoke generators work by flooding the window areas of the stores with huge amounts
of smoke upon activation, blocking the jewellery from the robbers’ vision.
Concept Smoke Screen required a flexible and fully integrated management solution to
provide real-time visibility and status of all devices. The solution would have to enable
Smoke Screen to remotely monitor all devices 24/7, and to remotely respond to an event
involving the devices.
2. The Solution The Customer’s Point of View
Concept Smoke Screen chose RISCO Group’s ProSYS™ Concept Smoke Screen is pleased with RISCO’s integrated
Integrated Security System with SynopSYS™ Security & solution and commented: “We wanted to know the real-
Building Management Platform as the integrated solution that time status of all our devices deployed in the field. After
met all current and future requirements. extensive testing, we chose RISCO’s solution which included
ProSYS™ and SynopSYS™ due to their meeting and even
SynopSYS enables remote control and real-time monitoring
exceeding all our current and future requirements. The
of the devices located in all 100+ branches, each with its own
system allows us to know the real-time status of our
structure and operating hours. The platform’s user-friendly
devices, and also if and when a store has turned off the
interface with simple definitions allows for fast and simple
system, giving us a unique edge on our competition and
project setup and operation.
delivering a higher level of customer service”.
SynopSYS is extremely flexible, its open platform allowing for
easy integration not only with intrusion detection systems,
but also with access control, video monitoring, fire systems,
About RISCO Group
as well as HVAC, lighting, and elevator control. SynopSYS RISCO Group is a recognized leader in security technology,
provides a modular and scalable solution that caters to any with over thirty years of experience in creating integrated
dynamic natured company. security solutions for global markets. RISCO Group provides
innovative and reliable solutions for the ever-changing
world of electronic security, from the remote site to the
Highlights
monitoring station. The company’s robust applications
• Concept Smoke Screen wanted to monitor their devices and creative wired and wireless systems raise the bar
in all 100+ branches across the UK. on commercial, industrial, institutional and residential
• RISCO’s ProSYS™ Integrated Security System & security worldwide. Flexibility, simple installation, ease-
SynopSYS™ Security & Building Management Platform of-use, and reliability are carefully built into every RISCO
were chosen as the ideal solution. solution.
• SynopSYS enables control and monitoring of the devices
from one flexible user interface that is easy to operate.
• SynopSYS displays the real-time status of each device
from intuitive synoptic maps.
riscogroup.com