A short action learning style workshop to help you learn how to protect the high investment made in people newly appointed to roles in your organisation. Reducing the risks of employee attrition and maximising discretionary effort in your strive for high employee performance

2. About Phil Parramore
 Live in Preston with Stephanie and her son
 Three daughters of my own
 Tries to be understanding of others
 Makes reasonable attempts to provide guidance
 Masters Graduate of Leeds University Business School
 Member of the Institute of Leadership and Management
 (Well!) over 30 year of public, private and third sector experience
 SFEDI qualified (skills for business growth)
 Equality and Diversity qualified and practise
 Growth Mentor
 DWP Making A Difference Programme (Engaging For Success model of best practise)

3. Basic Steps In Problem Solving
1. Define the problem and establish an improvement goal.
2. Collect data.
3. Analyze the problem.
4. Generate potential solutions.
5. Choose a solution.
6. Implement the solution.
7. Monitor the solution to see if it accomplishes the goal.
Courtesy of British Standards Institution's Standards in Action

4. Data courtesy of our partners, Business On, Ltd
50%
Are at risk of failure within the next 12 months.
80%
Could significantly improve the financial performance of their business
25%
Could radically improve the way the business works within the next 6 months

5. Introduction to Employee Attachment
5
1 2 43
A biologically determined
DNA hard coded instinct
Attachment
Overview
Workplace
Attachment
EAI Survey &
Report
The
Debrief
There are 4 components
of workplace attachment
Understand how to
interpret an EAI Feedback
Report
Provide guidance to
Managers in how to
conduct a debrief
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

6. Topic 1: Attachment Overview
6
1 2 43
A biologically determined
DNA hard coded instinct
Attachment
Overview
Workplace
Attachment
EAI Survey &
Report
The
Debrief
There are 4 components
of workplace attachment
Understand how to
interpret an EAI Feedback
Report
Provide guidance to
Managers in how to
conduct a debrief
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

7. Attachment Overview
7
Filial Bonding Attachment Theory
Refers to the survival instinct that is
hardcoded into a species which needs the
care and protection of a parent in order to
survive. Would perish otherwise.
Refers to the strength of the bond between a
human child and parent (i.e. the primary
carer). We are introduced to ourselves, and
the world around us, through our caregivers.
Attachment is a biologically determined, DNA hard-coded instinct that connects
an offspring to it’s parent for the purpose of survival.
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

8. Topic 2:Workplace Attachment
8
1 2 43
A biologically determined
DNA hard coded instinct
Attachment
Overview
Workplace
Attachment
EAI Survey &
Report
The
Debrief
There are 4 components
of workplace attachment
Understand how to
interpret an EAI Feedback
Report
Provide guidance to
Managers in how to
conduct a debrief
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

9. Workplace Attachment
9
1
2
3
4
The first 120 days is a critical time where new
recruits are forming perceptions of the
organisation which impact the strength of
bond they feel towards the organisation and
it’s people.
Critical Attachment Period (CAP)
New recruits develop core attachment
perceptions of Security, Trust & Value,
Acceptance, Belonging through their
experience of the 20 Drivers of Attachment.
Core Attachment Perceptions
The Direct Manager has the greatest
influence over the strength of bond through
their actions and behaviour.
Direct Manager’s Influence
The strength of bond achieved at the end of
the Critical Attachment Period leads to key
response behaviours:
(1) risk of attrition /your new recruit leaves
(2) performance / discretionary effort
Key Response Behaviours
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

10. The Business Case for Measuring Attachment
10
First 3 months
Training investment
CAP 120 days
12-18 months
Return on Investment
3-6 months
Pay back – break even
Thousands of pounds are wasted each year as a result of poor employee attachment
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

11. Hiring Costs
Direct costs can be accounted for with relative ease. It’s the indirect costs that are usually far
greater and more difficult to calculate. On average, it costs £50k+ to recruit and up skill a new
hire over their first 3 months. This is a significant investment which the EAI can help to protect
by reducing the risk of new hire attrition.
The cost of hiring new talent includes both direct and indirect costs
Direct Costs
o Position review
o Advertising, agency fees
o Interviews
o Profiling, testing, reference checking
o Contracts, admin, resources, training
o Salary during non contribution period
Indirect Costs
o Lost productivity
o Lost opportunity
o Suppressed engagement levels of
team with long term vacancy
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

12. 12
DidYou Know?
Approximately 90% of attrition that occurs during the first 18 months is determined by the employee. Attrition
within 90 days is normally due to the following reasons:
Poor Employee Attachment
Poor Recruitment Practices
Poor Job Definition
Poor Job Definition
Review the role requirements
and update job description -
be realistic.
Poor Recruitment Practices
Provide training to all those
involved in the recruitment process
on how to select the right talent
Poor Employee Attachment
Measure and manage attachment
perceptions to reduce the risk of
early attrition
Right Person / Wrong Job
Wrong Person / Right Job
Right Person / Right Job
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

13. 20 Drivers of Attachment
13
Recruitment & Selection
Pre Employment
Orientation
1
2
3
4
5
6
7
Rotation
Central Messages
Incremental Learning
Accuracy of Job Rep
8
9
10
11
12
13
14
15
16
17
18
19
20
Manager Alignment/Access
Business Awareness
Performance Objectives
Learning Pathway
Reasons for Joining
Vision & Career Path
Senior Leadership
Work / Life Balance
Co Workers
Physical Work Environment
& Resources
Culture & Climate
Systems & Processes
Safety & Behaviour
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

14. Driver Snapshot
14
Recruitment
& Selection
• Keep candidate informed – even no news is news to them
• All involved in recruitment have a thorough understanding of the position and organisation
• Use appropriate assessments and interview techniques to get a fair and accurate picture of
their skills & experiences
• Provide opportunities to meet with, learn from and establish relationships with
people in other departments
• Introduce them to key people
• Encourage them to attend corporate events
• Give clear direction on what you expect from them, and what they can expect from you
• Resolve issues/concerns quickly and appropriately
• Demonstrate genuine concern for their well being
• Ensure they understand the business goals and how their department contributes
• Ensure they understand the team’s objectives and how each role contributes
• Set fair, reasonable and achievable performance targets
Performance
Objectives
Manager
Alignment
& Accessibility
Rotation
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

15. So What Will You Do Differently?
15
Now It's Your Turn!
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

16. 16AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

17. So What Will You Do Differently?
17AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

18. Topic 3: EAI Survey & Report
18
1 2 43
A biologically determined
DNA hard coded instinct
Attachment
Overview
Workplace
Attachment
EAI Survey &
Report
The
Debrief
There are 4 components
of workplace attachment
Understand how to
interpret an EAI Feedback
Report
Provide guidance to
Managers in how to
conduct a debrief
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

19. Employee Attachment Inventory
19
Manager/Employee
Debrief
Online
Survey
EAI
Feedback
Report
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

20. But don’t just take it from me
20
“The survey was easy to use and didn’t take much time to complete.
I felt like I was helping the employer learn from my experience” (Employee)
“The EAI has allowed us to measure the organisation’s performance for the first time and implement changes to
help both the new employee and future new starters bond with the business” (HR Manager)
“What a revelation this tool has been. Our managers now seek out the results because they find them so helpful
and informative in the onboarding of the new team members.” (General Manager – Human Resources)
“Initially I was a bit sceptical… But the information is priceless and allows me to have targeted conversations with
my new guys coming on board to ensure I have addressed all their perception issues……” (Line Manager)
“We use the EAI as a differentiator at the start of our relationships with clients.” (Manager - Recruitment Agency)
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

21. Thank you for your participation
21
1 2 43
A biologically determined
DNA hard coded instinct
Attachment
Overview
Workplace
Attachment
EAI Survey &
Report
The
Debrief
There are 4 components
of workplace attachment
Understand how to
interpret an EAI Feedback
Report
Provide guidance to
Managers in how to
conduct a debrief
AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

22. Watch Our Short Video Clip
Employee Attachment & Onboarding:
Why New Hire Perceptions Could Be Costing
You Thousands

23. So What Do I Do Next?
 Read and consider the Employee Attachment Inventory Product Information Brochure
 It’s easy to get started with shcBOND.
 Step 1: Get in touch with your shcBOND Accredited Practitioner
 Step 2: Complete your free trial survey
 Step 3: Purchase a Credit Bundle for the number of surveys you will need
 For larger organisations, 3 hour workshops with the HR Team are available.

24. Thank You For Your Time
Contact your shcBOND Accredited Practitioner
Phillip Parramore MBA MInstLM SFEDI
T: 07766 543356
E: info@guidedotyou.co.uk
W: www.guidedotyou.co.uk