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The Warwick Gap 2014-2015
Elevate Project Charter
2
Table of Contents
Section Page Number
Executive Summary 3
Business Case 3
Problem Statement 4
Goal Statement 4
Project Scope Statement 5
Project Plan 6
Team Composition 6
Milestones and Deliverables 7
Resources 7
Project Charter Approval 8
3
Executive Summary
The aim of this document is to provide information on the project that our
team is undertaking on behalf of Warwick Gap. We will outline the problem
that made Warwick Gap ask for the assistance of Enactus Warwick, talk about
the specific scope of our project, show a preliminary project plan, give an
overview of the composition of our Enactus team, state the actual deliverables
that we will provide and refer to the resources that we will need to acquire in
order to successfully finish our project.
The Warwick Gap, is a non-profit organization based in Warwick,
Warwickshire, United Kingdom. It offers social services to the inhabitants of
the area around Warwick. It has been awarded the Queen’s award for
voluntary service in 2013, which shows the quality of the work that it has been
doing. The director of the Warwick Gap is Marcos Campos. Marcos is our
project sponsor and the one communicating with the Enactus team
responsible for the delivery of the project.
Business Case
The Warwick Gap decided to create a new social enterprise by the name of
Elevate and asked our Enactus team to develop its business plan. Elevate’s
aim is to provide workshops that will provide motivation for unemployed
people to find work. The idea came from the fact that a number of charities
exist, offering unemployed people workshops on job related skills, but there
are no charities offering workshops on why it would be beneficial for them to
find work.
 Elevate will operate by attracting unemployed people that are happy
with themselves receiving state benefits and giving them reasons
and enlightening them on why it would be beneficial for them to find
a job.
 Afterwards, the unemployed will be sent to job centers with which
the Gap partners with (more information on this later on), and they
shall receive training on which skills are important for the workplace
and how to develop them.
 Elevate will expose the Gap to a new target group, as so far it is
focused on providing social services for working parents, young
children and old individuals (60+ years)
4
Problem Statement
The problems that are associated with the above plan are the following:
 The Gap has difficulty in attracting funding, thus securing necessary
income for the project will be a challenge.
 The Gap has no partnerships with other local charities, which would
help both in terms of branding and promotion and in providing
workshops on specific job related skills, after they received the
motivation to work, from the Gap.
 The area has the second lowest percentage of unemployed in the
United Kingdom (4.25%). This means, that Elevate will be focused on a
rather small target group.
 The Gap does not have expertise in setting up new social enterprise,
so the director is not aware of the steps that should be undertaken in
order to set up the tenterprise.
 The Gap is specialized in providing services for older people, working
parents and their children, thus making the existence of Elevate known,
will be quite a challenge as it focuses on a completely different target
group.
Goal Statement
After thinking of possible solutions to the above problems and analyzing
relevant data, we decided to focus on the following aspects:
 Establish 2-way beneficial partnerships with other local non-profit
organizations, which offer workshops for job related skills.
 Establish a marketing and promotion strategy for Elevate, so that it
becomes well known in its area of interest.
 Provide ideas for funding, which could later be exploited by the Gap,
with the aim of increasing the organization’s financial sustainability.
5
Project Scope Statement
Marketing and Promotion
1. Develop Elevate’s logo, a vision and a mission statement which will
appeal to its target group.
2. Increase the digital presence of the Warwick Gap, by making Elevate
well known through social media promotion and website improvement.
3. Share the marketing channels of its partners in order to increase brand
awareness.
4. Increase brand awareness in the Gap’s existing customers, thus
spreading Elevate’s existence through word of mouth.
Partnerships
1. Collaborate and partner with the Brunswick living center, located in the
area of Leamington Spa, with the aim of guiding unemployed that
found their motivation, so that they receive actual job related skills
training.
2. Make an agreement that a 2-way beneficial marketing and promotion
strategy is established.
Funding
1. Find out about the actual procedure that a charity should undertake in
order to get funding, so that this is communicated to the Warwick Gap
for future use.
6
Project Plan
Project Phase Phase Start Date Phase End Date
Proposal 5th November 2014 13th December 2014
Current State Analysis
- Market Research
- Demographics
- SWOT, PESTLE
analysis
- Funding, Legal
Situation
14th December 2014 5th January 2014
Recommendations and
Operational Plan
- Marketing and
Promotion Goals
- Partnership
Goals
- Funding Goals
5th January 2015 15th February 2015
Future State Analysis
- Implementation of
recommendations
- Next steps for
Elevate
- Where Enactus
comes in
16th February 2015 14th March 2015
Team Composition
Name Role Contact
Petros Leandros Project Manager ism14pl@mail.wbs.ac.uk
James Anderson Consultant Ism14ja@mail.wbs.ac.uk
Kim Bajou Consultant K.Bajou@warwick.ac.uk
David Henning Consultant D.J.Henning@warwick.ac.uk
Zefi Katsilianou Consultant fe14zk@mail.wbs.ac.uk
Sara Klimesova Consultant S.Klimesova@warwick.ac.uk
There are no specialist roles assigned in our team, as the requirements of the
specific project would result in certain individuals working more than others,
had there been specific roles. Tasks are equally divided between team
members based on needs and the members are held responsible and
accountable for them.
7
Milestones and Deliverables
13th December 2014: Project Charter
5th January 2015: Current State Analysis
15th February 2015: Recommendations and Operational Plan
14th March 2015: Future State Analysis
Resources
Financial
No financial resources are requested
People
Apart from the team that is directly involved in the project, the cooperation of
the Director of the Warwick Gap Marcos Campos, is required, in order to give
us information and access to other individuals inside the Gap for potential
interviews. Weekly communication through emails and face to face meetings
at least every 2 weeks, are established.
Also involved in the project is our advisor, Robbie Drye, who is working for EY
in their London office. Robbie provides support and assistance at an advisory
role at the project. Unfortunately, communication with him is not as frequent
as we would want, as he is constantly busy with work.
Valuable support and advice is also given by Miguel Callejo Pires, who is the
portfolio manager of the portfolio containing the Warwick Gap project.
Documentation
For successful project completion, the team will require access to government
statistics and laws (demographics, employment law, charity funding reports
etc.), as well as reports of the marketing activity of Brunswick living center, if a
beneficial partnership is to be formed.
8
Project Charter Approval
We have reviewed the contents of this document and agree that it describes
our specific project.
Name Signature
Marcos Campos -------------------------------
Petros Leandros -------------------------------
James Anderson -------------------------------
Kim Bajou -------------------------------
David Henning -------------------------------
Zefi Katsilianou -------------------------------
Sara Klimesova -------------------------------

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Warwick Gap Project Charter

  • 1. 1 The Warwick Gap 2014-2015 Elevate Project Charter
  • 2. 2 Table of Contents Section Page Number Executive Summary 3 Business Case 3 Problem Statement 4 Goal Statement 4 Project Scope Statement 5 Project Plan 6 Team Composition 6 Milestones and Deliverables 7 Resources 7 Project Charter Approval 8
  • 3. 3 Executive Summary The aim of this document is to provide information on the project that our team is undertaking on behalf of Warwick Gap. We will outline the problem that made Warwick Gap ask for the assistance of Enactus Warwick, talk about the specific scope of our project, show a preliminary project plan, give an overview of the composition of our Enactus team, state the actual deliverables that we will provide and refer to the resources that we will need to acquire in order to successfully finish our project. The Warwick Gap, is a non-profit organization based in Warwick, Warwickshire, United Kingdom. It offers social services to the inhabitants of the area around Warwick. It has been awarded the Queen’s award for voluntary service in 2013, which shows the quality of the work that it has been doing. The director of the Warwick Gap is Marcos Campos. Marcos is our project sponsor and the one communicating with the Enactus team responsible for the delivery of the project. Business Case The Warwick Gap decided to create a new social enterprise by the name of Elevate and asked our Enactus team to develop its business plan. Elevate’s aim is to provide workshops that will provide motivation for unemployed people to find work. The idea came from the fact that a number of charities exist, offering unemployed people workshops on job related skills, but there are no charities offering workshops on why it would be beneficial for them to find work.  Elevate will operate by attracting unemployed people that are happy with themselves receiving state benefits and giving them reasons and enlightening them on why it would be beneficial for them to find a job.  Afterwards, the unemployed will be sent to job centers with which the Gap partners with (more information on this later on), and they shall receive training on which skills are important for the workplace and how to develop them.  Elevate will expose the Gap to a new target group, as so far it is focused on providing social services for working parents, young children and old individuals (60+ years)
  • 4. 4 Problem Statement The problems that are associated with the above plan are the following:  The Gap has difficulty in attracting funding, thus securing necessary income for the project will be a challenge.  The Gap has no partnerships with other local charities, which would help both in terms of branding and promotion and in providing workshops on specific job related skills, after they received the motivation to work, from the Gap.  The area has the second lowest percentage of unemployed in the United Kingdom (4.25%). This means, that Elevate will be focused on a rather small target group.  The Gap does not have expertise in setting up new social enterprise, so the director is not aware of the steps that should be undertaken in order to set up the tenterprise.  The Gap is specialized in providing services for older people, working parents and their children, thus making the existence of Elevate known, will be quite a challenge as it focuses on a completely different target group. Goal Statement After thinking of possible solutions to the above problems and analyzing relevant data, we decided to focus on the following aspects:  Establish 2-way beneficial partnerships with other local non-profit organizations, which offer workshops for job related skills.  Establish a marketing and promotion strategy for Elevate, so that it becomes well known in its area of interest.  Provide ideas for funding, which could later be exploited by the Gap, with the aim of increasing the organization’s financial sustainability.
  • 5. 5 Project Scope Statement Marketing and Promotion 1. Develop Elevate’s logo, a vision and a mission statement which will appeal to its target group. 2. Increase the digital presence of the Warwick Gap, by making Elevate well known through social media promotion and website improvement. 3. Share the marketing channels of its partners in order to increase brand awareness. 4. Increase brand awareness in the Gap’s existing customers, thus spreading Elevate’s existence through word of mouth. Partnerships 1. Collaborate and partner with the Brunswick living center, located in the area of Leamington Spa, with the aim of guiding unemployed that found their motivation, so that they receive actual job related skills training. 2. Make an agreement that a 2-way beneficial marketing and promotion strategy is established. Funding 1. Find out about the actual procedure that a charity should undertake in order to get funding, so that this is communicated to the Warwick Gap for future use.
  • 6. 6 Project Plan Project Phase Phase Start Date Phase End Date Proposal 5th November 2014 13th December 2014 Current State Analysis - Market Research - Demographics - SWOT, PESTLE analysis - Funding, Legal Situation 14th December 2014 5th January 2014 Recommendations and Operational Plan - Marketing and Promotion Goals - Partnership Goals - Funding Goals 5th January 2015 15th February 2015 Future State Analysis - Implementation of recommendations - Next steps for Elevate - Where Enactus comes in 16th February 2015 14th March 2015 Team Composition Name Role Contact Petros Leandros Project Manager ism14pl@mail.wbs.ac.uk James Anderson Consultant Ism14ja@mail.wbs.ac.uk Kim Bajou Consultant K.Bajou@warwick.ac.uk David Henning Consultant D.J.Henning@warwick.ac.uk Zefi Katsilianou Consultant fe14zk@mail.wbs.ac.uk Sara Klimesova Consultant S.Klimesova@warwick.ac.uk There are no specialist roles assigned in our team, as the requirements of the specific project would result in certain individuals working more than others, had there been specific roles. Tasks are equally divided between team members based on needs and the members are held responsible and accountable for them.
  • 7. 7 Milestones and Deliverables 13th December 2014: Project Charter 5th January 2015: Current State Analysis 15th February 2015: Recommendations and Operational Plan 14th March 2015: Future State Analysis Resources Financial No financial resources are requested People Apart from the team that is directly involved in the project, the cooperation of the Director of the Warwick Gap Marcos Campos, is required, in order to give us information and access to other individuals inside the Gap for potential interviews. Weekly communication through emails and face to face meetings at least every 2 weeks, are established. Also involved in the project is our advisor, Robbie Drye, who is working for EY in their London office. Robbie provides support and assistance at an advisory role at the project. Unfortunately, communication with him is not as frequent as we would want, as he is constantly busy with work. Valuable support and advice is also given by Miguel Callejo Pires, who is the portfolio manager of the portfolio containing the Warwick Gap project. Documentation For successful project completion, the team will require access to government statistics and laws (demographics, employment law, charity funding reports etc.), as well as reports of the marketing activity of Brunswick living center, if a beneficial partnership is to be formed.
  • 8. 8 Project Charter Approval We have reviewed the contents of this document and agree that it describes our specific project. Name Signature Marcos Campos ------------------------------- Petros Leandros ------------------------------- James Anderson ------------------------------- Kim Bajou ------------------------------- David Henning ------------------------------- Zefi Katsilianou ------------------------------- Sara Klimesova -------------------------------