Learn the benefits of extending the capabilities of UPS WorldShip® by integrating it into your existing ERP, ecommerce, accounting, and other business applications. Streamline fulfillment and increase accuracy, efficiency, and customer satisfaction, all helping you achieve a faster time to value.
In this webinar you will learn how to
-Efficiently integrate eCommerce orders into order management process?
-Improve pick/pack/ship productivity and reduce errors
-Leverage advanced options such as time in transit and weather to optimize UPS services & options
With OzLINK Custom you to quickly and easily integrate your UPS WorldShip to virtually any back end solution, and can handle the most complex business rules.
2. Agenda
• Oz Development Overview
• Customer Case Studies
• UPS WorldShip extensions
• Demo
• Q & A
2
3. OzLINK: Payback for Thousands of UPS Customers
3
Oz Overview
• Integrating and extending
order management applications
• 20 years experience in shipping
• Part of UPS Ready for 10+ years
• Rapid company growth
A Solution for Every UPS Customer
• Scales down and up with size of business
• Integration from Excel to Enterprise ERP
• Handle complex business rules
• Premiere customer service
• 10,000+ UPS customers using OzLINK
4. OzLINK for UPS: A Solution for Every Customer
4
Degree of Integration
Value
Target Customer
• Integration to any accounting/ERP
• Greater than 40 shipments per day
• Complex business rules
Pricing
• Set up fee $999-$12,999
• Monthly subscription $99-$594
OzLINK
for UPS
Plus
OzLINK
for UPS
OzLINK
for UPS
Pro
OzLINK
for UPS
Custom
5. Big Ass Fans Streamlines Marketing
5
• Cut clerical work by 81%
• Saved $10K annually in address fees
• Increased fulfillment process throughput by 28%
Marketing
Programs
Fulfillment
requests
• Batch address validation
• Batch shipping by campaign
“OzLINK improved our
fulfillment dramatically, it is one
of the best time-saving solutions
we have implemented”
- Diego Rich
7. Pre-Ship Address Validation
7
• Review pending orders
• Approval
• Fulfillment
• Screens periodically &
highlights ambiguous
orders
• Correct and update
Ready To
Fulfill
Order
Entry
Address correction fees
Are $15 per error
ERP
8. Packaging & Shipping Based on Weather
8
Overview
• Producer and distributor
of healthy live insects
• Wholesale distribution to
pet stores, fishing outlets, etc.
Challenge
• Ensuring insects stay alive
OzLINK Solution
• At pack time checks destination
temperature
• Maps to required packaging
Other applications
• Fresh food, live animals,
medications, etc.
• Use time-in-transit to select UPS
Service level
11. Customer Example – eCommerce Expanding
Channels
11
• 150 batch orders per
event
• Combo pack/label
• Eliminated data entry
• Met Groupon vendor
requirements
Real time integration with UPS WorldShip
• eCommerce store
• Batch picking
• Real time Volusion
integration
• Status & tracking
updates
• Partner sales channel
• Batch picking
• CSV file processing
12. Improve Customer Service and Follow On Sales
Provide real time e-mail status to
customers
Include product line details confirming
order
Highlight promotions to drive
follow on sales
Streamline return instructions
Re-enforce your brand
OzLINK Branded E-mails
13. Automate Pack Slips Across Sales Channels
OzLINK Branded Pack Slips
Eliminate manual
processes
Automate across multiple
drop ship customers
Support different brands
14. Time In Transit Optimization
14
Cost Savings Service Upgrade
• Origin & Ship-To
• 2 Day Delivery
Real time time in
transit check
UPS
Ground
2nd Day Air
• Origin & Ship-To
• Required Delivery Date
Real time time in
transit check
UPS
Ground
2nd Day Air
Can Save $100s per day Avoid customer penalties & chargebacks
15. “The team at OzLINK was
extremely responsive. Beyond
technology they had a clear
understanding of how to
improve our fulfillment
processes”
- Barry Bennett
Malibu Boats Creates Waves Outstanding Service
• Auto-select between Ground
& 2nd Day Air
• Eliminated 4 steps in shipping
• Cut shipping errors by 20%
16. OzLINK Custom Handles Advanced Business Rules
“We charge shipping only
on wholesale orders”
Gift retailer “When we ship into Texas
deliveries must be signed by
an adult”
Wine retailer
“Orders over $250 dollars
must be insured”
Electronics wholesaler
“Our parts deliveries need
to be delivered within 2 days”
Boat manufacturer
Automate Selection of
UPS Service & Options
18. The Growers Exchange:
Weather-Based Batch Shipping
18
1. Is Inventory Available?
2. What is temp at destination?
3. Should it ship?
USDA Plant
Hardiness Zone
Weather API
Inventory
1
2
3
19. Additional Information
19
00000000
Case Studies, Brochures
Demo Videos
https://www.youtube.com/user/OzDevelopment/videos
http://www.slideshare.net/OzDevelopment/presentations
https://www.ozdevelopment.com/upsready
Contact Info
508-366-1969
sales@ozdevelopment.com
Editor's Notes
Here are a few more examples
On the left we can produce a branded email, beyond the regular capabilities of quantum view notify
This allows the customer to reinforce your customers brand by allowing for other promotions and or coupons. Really a great way for the customer to increase their revenue with repeat customers.
IN addition from a customers perspective, they can have the tracking information listed along with item details.
On the right this is a great tool and is used in a drop ship scenario. This really helps streamline and automate the pick pack process.
This really takes a portion of the risk of a human error occurring
Another area that we have helped customers is if they have several locations or if they need to downgrade or upgrade the service
On the left, is a cost savings opportunity where the original shipment was scheduled to use ups two day but by using ozlink we were able to look at the data of where the shipment was going and where to pick the order from the customer could then downgrade to ups ground knowing that it would be there in time. This was a cost savings opportunity
On the right, is the opposite where getting the parcel to the destination by a certain date. So we would look at the real time in transit check to see what service would be needed to get the parcel delivered in the required time. This would be automated for the customer eliminating penalties or charge backs to the customer.