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Free Flow Wines Taps OzLINK to Support Growth
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Free Flow Wines Taps OzLINK to Support Growth


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  • 1. Phone: 508-366-1969 CASE STUDY “The Oz team was extremely creative in solving our warehouse challenges. Without OzLINK we simply could not support our aggressive growth." -Jordan Kivelstadt, Founder, Free Flow Wines At a Glance: Free Flow Wines is a pioneer of wine on tap, innovating beyond the bottle and giving wine lovers a better glass of wine by eliminating spoiled & oxidized wine. Founded in 2009 by two wine-industry veterans and a restaurateur, they developed the Free Flow Wines system, a process of kegging, preserving and serving wine on tap that has been vetted and approved by the world’s most respected wineries. In order to support their extraordinary growth, they had to invent a new supply chain, which is why they turned to NetSuite and OzLINK. Key Benefits:  Keg tracking, enabling growth of 850% in volume over 2 years  Automation of orders and fulfillment, tracking and return of wine kegs,  ensuring end-to-end visibility  Hands-free billing and shipping, minimizing administrative costs while  Managing 85,000 kegs across 260 distributors The Challenge: With an entrepreneurial spirit and an aggressive business plan, Free Flow wines started with a clean sheet for the IT systems. However, they were bringing a revolution to the wine industry, by distributing wine via a returnable keg. With their projected customer growth they knew they needed a scalable system. The specific issues they faced were:  How to track & control the movement of thousands of expensive kegs, which when empty must be returned, cleaned and re-used  Minimize any manual efforts to ensure no bottlenecks as their growth exploded  Ensure visibility to their customers and partner wine growers, providing the best possible customer experience The Solution: With no legacy system and a revolutionary supply chain for their industry, Free Flow Wines selected NetSuite and OzLINK. The cloud architecture of the solution was key in providing the visibility, scalability, and automation they needed. With their growth they now have 120 wine growing partners, 350 SKUs, serving 43 states and 260 distributors. Without the NetSuite/OzLINK solution, this growth would not have been impossible. The results include:  Kegs are scanned at order, cleaning, when they are filled, shipped, and returned, ensuring they know where their 85,000 kegs are  Fulfillment is integrated real-time with NetSuite using mobile bar code scanning. Improving accuracy, and minimizing warehouse costs  The warehouse integration with NetSuite allows for “hands-free” billing,  increasing accuracy and customer service, and cash flow Industry: Wholesale Distribution Food and Beverage Oz Solutions: OzLINK Mobile OzLINK Shipping Applications: NetSuite Free Flow Wines Taps OzLINK To Support Growth