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Implementing the decision
Case Study: NHS West Kent prevention
              strategy

      A Story about Prioritizing


       Dr. Declan O’Neill
            Director
   Public Health Improvement
Experience from a PCT’s
Strategic Commissioning Planning Process
• It was NHS priorities focused
• It was developed through the broadest
  consultation
• It recognised the importance of prevention
• It was technical
• It was developed in a system already subject
  to significant financial pressure where the first
  principle of innovative plans is often invest to
  save.
• It was seen as successful in CQC eyes
Key components of the Planning
Process which developed ‘Prevention’
as an integral part of the PCT’s
Strategic Commissioning Plan
1. A programme budget based SCP
2. Adoption of a ‘fully engaged prevention
   scenario’
3. An ‘economic approach’ to prevention using
   predictive model based on attributable
   fractions for major health risks
4. To be funded in year two of SCP from
   development monies delivered by year one
   efficiencies
1. A programme budget based SCP
 Goals




                                 Improve health, quality of life                   Eradicate the gap in life                                                                                          Deliver national, regional &
                                                                                                                                                    Eliminate waste
                                    and patient experience                               expectancy                                                                                                     county commitments


                                                                                       Priority Programmes Spend Profile 2014/15 (rounded)
Programme Strategy




                              Cancers                                                              Genito-        Infectious                                 Mental            Musculo-                                                    Trauma &
                                                Circulation           Dental   Endocrine                                              Maternity                                                   Neurology          Respiratory
                              Tumours                                                              Urinary        Diseases                                   Health            Skeletal                                                     Injuries


                                 £63m              £74m               £37m      £ 35m               £40m           £17m                   £32m               £91m                £46m               £45m                  £45m                 £39m


                                                                                                       Programme Investment Strategy*

                                                                                                                                                                                                                                    
                                                                                                                                                                                                                                        *Neutral = +/- 5%



                           (1)                 (1)              (1)Award &                                                          (1)                  (1) Mental              Older                              (1)
   Priority Initiatives




                                 Cancer                                                             Sexual                                                                                        Neurology                                    Urgent
                                                Circulatory        Monitor     Diabetes                            MMR                Maternity                                 People                                 COPD
                                 Market                                                             Health                                                  Health                                 Market                                       Care
                                                 Redesign           Dental     Strategy                           Program             Redesign                                (inc. MSK/                              Redesign
                                 Model                                                             Redesign                                                Efficiency                              Model                                       Model
                                                                  Contracts                                                                                                      Falls)
                           (2)                 (2)              (2)                                                                 (2)                  (2) Mental                                                (2)
                                                 Circulatory
                              End of                              Social                                                                  MIMHS              Health                                                    Asthma
                                                   Market
                             Life Care                           Marketing                                                                Review             Market                                                   Redesign
                                                   Model
                                                                                                                                                             Model

                                                                                                                     Primary Prevention

                          Service                                                                     Increasing Independence (self-care and carers)
                          Improvement
                          Commissioning                                                                       Transforming Community Services
                          Levers
                          Health &
                          Wellness                                                                               Commissioning Innovation
  Operating Plan*




                                          Op plan year 1                       Op plan year 2                          Op plan year 3                                      Op plan year 4                                 Op plan year 5
                                            Mental health 1                        Neurology

                                             Circulation 1                       Maternity 1 & 2                           Mental Health 2
                                                                                                                                                                                 Primary
                                             Dental 1 & 2                          Endocrine                              Trauma & Injuries                                     Prevention
                                                                                                                                                                                                                           Subject to review
                                          Infectious Diseases                   Musculo-Skeletal                                 Cancer 1                                       Increasing
                                            Respiratory 1                        Genito-Urinary                                Respiratory 2                                  Independence

                                               Cancer 2                           Circulation 2
                                                                                                                                          *Phasing refers to the year in which the major impact of an initiative is felt; work on Programmes is ongoing
The financial environment

                                   Funding shortfall
NHS funding




    1995      2000   2005   2010   2015       2020     2025
                            Year
2. “Fully Engaged Prevention Scenario”
Assumes
• maximum application of
• effective prevention interventions
• across the complete range
• of opportunities to reduce the risks
• associated with avoidable illnesses
Thereby restraining projected growth in the
  demand for treatment of illness

So a “Fully Engaged Prevention Scenario”
in West Kent meant modelling against real
   costs of care
An ‘economic approach’ to
                prevention
• Using attributable fraction     • Extrapolate programme to
  methods estimate the              prevalence modification
  specific burdens of               target and cost.
  preventable hospital            • Estimate expected
  morbidity (related to             reductions in morbidity and
  smoking, obesity, etc) in the     benefits
  locality                        • Demonstrate returns on
• Cost them                         investment
• Identify local prevalence of    • Present rationale to payer
  risks                           • Expand budget in this area
• Identify the cost and impacts   • Evaluate impact
  of effective programmes
% Prevalence trends over time
60


50
                                                             Smoking
40

                                                             Haz
30                                                           Alcohol

                                                             Falls
20

                                                             Obesity
10


0
     1970   1980   1990   2000   2005   2010   2015   2020
Expenditure of NHS WK attributable to
preventable ill health vs
Expenditure on Prevention
                                 Spent on
                                Prevention
 Preventabl
                                   <1%
       e
     25%




                      Non-
                                Other PCT spend
                   preventabl
                                      99+%
                         e
                       75%
To work all this out requires a fairly robust predictive model into
which is fed year on year population age groups, prevalence
predictions morbidity costs and impacts of prevention.
Out of which comes a projected returns in
morbidity savings versus costs of programmes
Enabling you to go to the payer with a
prediction of returns on investment from a
prevention programme which makes good
economic as well as good health sense
  For an initial investment of £3.6m, over a 7 year period
  reflected in the SCP, prevention programmes were
  predicted to provide a return on investment reducing the
  burden of ill-health and reducing health care costs as
  follows:
  Healthy Weight        £1.6m
  Falls                 £1m
  Sexual Health         £1.3m
  Mental Health         £1m
  Alcohol               £0.9m
  Smoking               £1.1m
                        £6.9m
Short and Longer term
Such programmes are predicted to:
• break even in about c. 5yrs
• start returning investment around 7
  years
• Significantly multiply their returns after
  10 years
What happened?
• The programme based budgeting SCP led
  the business of the commissioner.
• It required suites of demand management
  programmes to be fitted into priority
  programmes
• The organisation was re-structured around
  clumps of priorities
• Demand management programmes were
  delivered
What happened next?

  Other demands popped up and
consumed the supply at similar rates to
              before.

               Why?
In our environment the system appears to default
to acute care. Is there mal-distribution of care
provision? If so what contributing factors?

•   Relatively well-off, aged population
•   Historically, monolithic hospitals provided majority acute and long term
    care
•   Not much in way of other providers
•   No vertical integration
•   Historically differing pressures for those alternative providers Eg.
    community services
•   Informed patients, informed GPs
•   Exposure to inverse care law common
•   Falling risk thresholds at hospital front end
•   GP contract, community matrons, OOHC
•   Care delivered in 4 hours is a benchmark for one part of the system
•   3 PFIs
•   London nearby
If we think there is mal-distibution of care
        is it demonstrably inefficient?




                             Care Types
      Prevention   Primary   Community   Acute   Social




Suggested imbalance in distribution of care types
     which drives default to acute services
Addressing Maldistribution or moving care upstream:
Bottom line assumption that major change needed at
5 points in system

  • Prevention programmes will expand and focus to
    measurably reduce morbidity and attributable
    hospitalisation.
  • GPCCs will manage patient care upstream in such a way
    as to reduce referrals and unplanned admissions into
    secondary care
  • Community services will be able to modify and develop
    services, with primary care, to be available round the
    clock and able to provide management packages in 4hrs,
    avoiding acute admission as default.
  • Social Services will modify the acute social care interface
    to expedite alternatives reducing stays in acute beds
  • Acute services will find substantial opportunities to
    manage out inefficient acute care and redundant capacity
Underpinning efficiency - QIPP plans and detailed
       indicators can demonstrate silos of improved
     efficiency, but what about the overall outcomes?




•   At the Kent & Medway (County) Level
    K&M has established a QIPP Board to oversee the system response to addressing the financial challenge by ensuring delivery and encouraging collaboration.
    The QIPP Board has the following organisational membership:
    NHS Medway                                                               NHS West Kent
    NHS Eastern & Coastal Kent                                               Medway NHS Foundation Trust
    Dartford & Gravesham NHS Trust                                           Maidstone & Tunbridge Wells NHS Trust
    East Kent Hospitals University Foundation Trust                          Kent & Medway NHS & Social Care Partnership Trust
    Medway Community Services                                                West Kent Community Services
    East Kent Community Services                                             Medway Council
    Kent County Council                                                      South East Coast Ambulance Service
    Queen Victoria Foundation Trust                                          South East Coast SHA

•   The SHA has nominated Vanessa Harris, Director of Resource & Investment
    to sit on the Board as the SHA Executive Lead for Kent & Medway
Bottom line assumptions of major
  change at 5 points in system
• Prevention programmes will expand and focus to
  measurably reduce morbidity and attributable
  hospitalisation.
• GPCCs will manage patient care upstream in such a way
  as to reduce referrals and unplanned admissions into
  secondary care
• Community services will be able to modify and develop
  services, with primary care, to be available round the
  clock and able to provide management packages in 4hrs,
  avoiding acute admission as default.
• Social Services will modify the acute social care interface
  to expedite alternatives reducing stays in acute beds
• Acute services will find substantial opportunities to
  manage out inefficient acute care and redundant capacity
Imbalance will right itself!
(Or possibly move in that general direction?)




                      Care Types
      Prevention   Primary   Community   Acute   Social
How would we know if we were
      moving in that direction?
• If you think there’s an imbalance which can be addressed through
  capacity modification then start by looking at where the system defaults
  to and see what is happening there. Look at the acute sector (Quantify
  inappropriate admissions, inappropriate bed days).

• It should be said that most CEs and Acute Trust Directors will be able to
  tell you what happens there and why.

• However, actually quantifying and recording today’s reality can allow us
  to accurately bench mark and provide a possible target for where we
  might like to be.
Acute Bed Use
• We’ve now done a study with one of our
  local acute trusts, as an experiment just
  in advance of the 2011/12 financial year
  to maximise its potential for use for
  benchmarking QIPP.
• No hospital has maximal appropriate use of its
  inpatient services and it has long been observed
  that available beds become filled beds –
  (Roemer’s Law) .
• This sort of auditing has the potential to
  demonstrate the outcome of efficiency initiatives.
• It could be used as a baseline and, (if then
  repeated), as a benchmarking system to monitor
  the effectiveness of QIPP initiatives.
WHAT WAS DONE

• A team of clinical auditors undertook a point prevalence (snap shot)
study of admission appropriateness and subsequent appropriate use of
acute care on a specific day of care, through an audit of 344
contemporary inpatients’ medical records using an updated version of a
validated and widely tested instrument AEP.
• All of the notes completed on day of the admission were scanned by
the clinical reviewer against a set of ‘admission-day criteria’.
• Similarly, all of the notes completed on a specific (subsequent) day of
stay were scanned by the clinical reviewer against a similar, (not the
same), set of ‘day of care criteria’.
The study population included the main specialties which experience
  ‘inappropriateness of acute bed use’.
• STUDY QUESTION 1- What percentage of post 48 hour in-patients
  in the study warranted admission to an acute care facility, according
  to audit criteria demonstrable in the patient’s record?
• STUDY QUESTION 2 - What percentage of post 48 hour in-patients
  in the study warranted continuing acute care in an acute care facility
  on a specific day, according to audit criteria demonstrable in the
  patient’s record?
• STUDY QUESTION 3 - What were the main reasons behind the
  recorded inappropriate admission rates and inappropriate day of
  care rates?
• This sort of auditing has the potential to demonstrate the
  outcome of efficiency initiatives. Changes in these
  outcomes could be used to triangulate and validate
  assumptions underpinning the efficiency programmes
  built into local QIPP plans and heads of agreement.
• It can be used as a baseline and followed down.
• PAS incorporated systems exist.
• Ultimately may provide means of identifying and
  managing out redundant acute capacity to redistribute
  resource elsewhere in the system.
Questions?

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Dr Declan O'Neill: Implementing the decision: a story about prioritising

  • 1. Implementing the decision Case Study: NHS West Kent prevention strategy A Story about Prioritizing Dr. Declan O’Neill Director Public Health Improvement
  • 2. Experience from a PCT’s Strategic Commissioning Planning Process • It was NHS priorities focused • It was developed through the broadest consultation • It recognised the importance of prevention • It was technical • It was developed in a system already subject to significant financial pressure where the first principle of innovative plans is often invest to save. • It was seen as successful in CQC eyes
  • 3. Key components of the Planning Process which developed ‘Prevention’ as an integral part of the PCT’s Strategic Commissioning Plan 1. A programme budget based SCP 2. Adoption of a ‘fully engaged prevention scenario’ 3. An ‘economic approach’ to prevention using predictive model based on attributable fractions for major health risks 4. To be funded in year two of SCP from development monies delivered by year one efficiencies
  • 4. 1. A programme budget based SCP Goals Improve health, quality of life Eradicate the gap in life Deliver national, regional & Eliminate waste and patient experience expectancy county commitments Priority Programmes Spend Profile 2014/15 (rounded) Programme Strategy Cancers Genito- Infectious Mental Musculo- Trauma & Circulation Dental Endocrine Maternity Neurology Respiratory Tumours Urinary Diseases Health Skeletal Injuries £63m £74m £37m £ 35m £40m £17m £32m £91m £46m £45m £45m £39m Programme Investment Strategy*             *Neutral = +/- 5% (1) (1) (1)Award & (1) (1) Mental Older (1) Priority Initiatives Cancer Sexual Neurology Urgent Circulatory Monitor Diabetes MMR Maternity People COPD Market Health Health Market Care Redesign Dental Strategy Program Redesign (inc. MSK/ Redesign Model Redesign Efficiency Model Model Contracts Falls) (2) (2) (2) (2) (2) Mental (2) Circulatory End of Social MIMHS Health Asthma Market Life Care Marketing Review Market Redesign Model Model Primary Prevention Service Increasing Independence (self-care and carers) Improvement Commissioning Transforming Community Services Levers Health & Wellness Commissioning Innovation Operating Plan* Op plan year 1 Op plan year 2 Op plan year 3 Op plan year 4 Op plan year 5 Mental health 1 Neurology Circulation 1 Maternity 1 & 2 Mental Health 2 Primary Dental 1 & 2 Endocrine Trauma & Injuries Prevention Subject to review Infectious Diseases Musculo-Skeletal Cancer 1 Increasing Respiratory 1 Genito-Urinary Respiratory 2 Independence Cancer 2 Circulation 2 *Phasing refers to the year in which the major impact of an initiative is felt; work on Programmes is ongoing
  • 5. The financial environment Funding shortfall NHS funding 1995 2000 2005 2010 2015 2020 2025 Year
  • 6. 2. “Fully Engaged Prevention Scenario” Assumes • maximum application of • effective prevention interventions • across the complete range • of opportunities to reduce the risks • associated with avoidable illnesses Thereby restraining projected growth in the demand for treatment of illness So a “Fully Engaged Prevention Scenario” in West Kent meant modelling against real costs of care
  • 7. An ‘economic approach’ to prevention • Using attributable fraction • Extrapolate programme to methods estimate the prevalence modification specific burdens of target and cost. preventable hospital • Estimate expected morbidity (related to reductions in morbidity and smoking, obesity, etc) in the benefits locality • Demonstrate returns on • Cost them investment • Identify local prevalence of • Present rationale to payer risks • Expand budget in this area • Identify the cost and impacts • Evaluate impact of effective programmes
  • 8. % Prevalence trends over time 60 50 Smoking 40 Haz 30 Alcohol Falls 20 Obesity 10 0 1970 1980 1990 2000 2005 2010 2015 2020
  • 9. Expenditure of NHS WK attributable to preventable ill health vs Expenditure on Prevention Spent on Prevention Preventabl <1% e 25% Non- Other PCT spend preventabl 99+% e 75%
  • 10. To work all this out requires a fairly robust predictive model into which is fed year on year population age groups, prevalence predictions morbidity costs and impacts of prevention.
  • 11. Out of which comes a projected returns in morbidity savings versus costs of programmes
  • 12. Enabling you to go to the payer with a prediction of returns on investment from a prevention programme which makes good economic as well as good health sense For an initial investment of £3.6m, over a 7 year period reflected in the SCP, prevention programmes were predicted to provide a return on investment reducing the burden of ill-health and reducing health care costs as follows: Healthy Weight £1.6m Falls £1m Sexual Health £1.3m Mental Health £1m Alcohol £0.9m Smoking £1.1m £6.9m
  • 13. Short and Longer term Such programmes are predicted to: • break even in about c. 5yrs • start returning investment around 7 years • Significantly multiply their returns after 10 years
  • 14. What happened? • The programme based budgeting SCP led the business of the commissioner. • It required suites of demand management programmes to be fitted into priority programmes • The organisation was re-structured around clumps of priorities • Demand management programmes were delivered
  • 15. What happened next? Other demands popped up and consumed the supply at similar rates to before. Why?
  • 16. In our environment the system appears to default to acute care. Is there mal-distribution of care provision? If so what contributing factors? • Relatively well-off, aged population • Historically, monolithic hospitals provided majority acute and long term care • Not much in way of other providers • No vertical integration • Historically differing pressures for those alternative providers Eg. community services • Informed patients, informed GPs • Exposure to inverse care law common • Falling risk thresholds at hospital front end • GP contract, community matrons, OOHC • Care delivered in 4 hours is a benchmark for one part of the system • 3 PFIs • London nearby
  • 17. If we think there is mal-distibution of care is it demonstrably inefficient? Care Types Prevention Primary Community Acute Social Suggested imbalance in distribution of care types which drives default to acute services
  • 18. Addressing Maldistribution or moving care upstream: Bottom line assumption that major change needed at 5 points in system • Prevention programmes will expand and focus to measurably reduce morbidity and attributable hospitalisation. • GPCCs will manage patient care upstream in such a way as to reduce referrals and unplanned admissions into secondary care • Community services will be able to modify and develop services, with primary care, to be available round the clock and able to provide management packages in 4hrs, avoiding acute admission as default. • Social Services will modify the acute social care interface to expedite alternatives reducing stays in acute beds • Acute services will find substantial opportunities to manage out inefficient acute care and redundant capacity
  • 19. Underpinning efficiency - QIPP plans and detailed indicators can demonstrate silos of improved efficiency, but what about the overall outcomes? • At the Kent & Medway (County) Level K&M has established a QIPP Board to oversee the system response to addressing the financial challenge by ensuring delivery and encouraging collaboration. The QIPP Board has the following organisational membership: NHS Medway NHS West Kent NHS Eastern & Coastal Kent Medway NHS Foundation Trust Dartford & Gravesham NHS Trust Maidstone & Tunbridge Wells NHS Trust East Kent Hospitals University Foundation Trust Kent & Medway NHS & Social Care Partnership Trust Medway Community Services West Kent Community Services East Kent Community Services Medway Council Kent County Council South East Coast Ambulance Service Queen Victoria Foundation Trust South East Coast SHA • The SHA has nominated Vanessa Harris, Director of Resource & Investment to sit on the Board as the SHA Executive Lead for Kent & Medway
  • 20. Bottom line assumptions of major change at 5 points in system • Prevention programmes will expand and focus to measurably reduce morbidity and attributable hospitalisation. • GPCCs will manage patient care upstream in such a way as to reduce referrals and unplanned admissions into secondary care • Community services will be able to modify and develop services, with primary care, to be available round the clock and able to provide management packages in 4hrs, avoiding acute admission as default. • Social Services will modify the acute social care interface to expedite alternatives reducing stays in acute beds • Acute services will find substantial opportunities to manage out inefficient acute care and redundant capacity
  • 21. Imbalance will right itself! (Or possibly move in that general direction?) Care Types Prevention Primary Community Acute Social
  • 22. How would we know if we were moving in that direction? • If you think there’s an imbalance which can be addressed through capacity modification then start by looking at where the system defaults to and see what is happening there. Look at the acute sector (Quantify inappropriate admissions, inappropriate bed days). • It should be said that most CEs and Acute Trust Directors will be able to tell you what happens there and why. • However, actually quantifying and recording today’s reality can allow us to accurately bench mark and provide a possible target for where we might like to be.
  • 23. Acute Bed Use • We’ve now done a study with one of our local acute trusts, as an experiment just in advance of the 2011/12 financial year to maximise its potential for use for benchmarking QIPP.
  • 24. • No hospital has maximal appropriate use of its inpatient services and it has long been observed that available beds become filled beds – (Roemer’s Law) . • This sort of auditing has the potential to demonstrate the outcome of efficiency initiatives. • It could be used as a baseline and, (if then repeated), as a benchmarking system to monitor the effectiveness of QIPP initiatives.
  • 25. WHAT WAS DONE • A team of clinical auditors undertook a point prevalence (snap shot) study of admission appropriateness and subsequent appropriate use of acute care on a specific day of care, through an audit of 344 contemporary inpatients’ medical records using an updated version of a validated and widely tested instrument AEP. • All of the notes completed on day of the admission were scanned by the clinical reviewer against a set of ‘admission-day criteria’. • Similarly, all of the notes completed on a specific (subsequent) day of stay were scanned by the clinical reviewer against a similar, (not the same), set of ‘day of care criteria’.
  • 26. The study population included the main specialties which experience ‘inappropriateness of acute bed use’. • STUDY QUESTION 1- What percentage of post 48 hour in-patients in the study warranted admission to an acute care facility, according to audit criteria demonstrable in the patient’s record? • STUDY QUESTION 2 - What percentage of post 48 hour in-patients in the study warranted continuing acute care in an acute care facility on a specific day, according to audit criteria demonstrable in the patient’s record? • STUDY QUESTION 3 - What were the main reasons behind the recorded inappropriate admission rates and inappropriate day of care rates?
  • 27. • This sort of auditing has the potential to demonstrate the outcome of efficiency initiatives. Changes in these outcomes could be used to triangulate and validate assumptions underpinning the efficiency programmes built into local QIPP plans and heads of agreement. • It can be used as a baseline and followed down. • PAS incorporated systems exist. • Ultimately may provide means of identifying and managing out redundant acute capacity to redistribute resource elsewhere in the system.