2. Legal Guardianship
Insurance & Payment
Session Scheduling
Calls & E-mails
Mandated Reporting
Emergency Information
Show me a picture of your family!
3. Who has legal guardianship?
Does the other legal guardian know about this
session?
I do not evaluate custody or testify in court.
We do not split payments.
Either legal guardian can refuse treatment at any
time, for any reason.
A non-legal guardian is allowed access to my
information by law.
Would you like to sign a Release of Information
for a family member?
The law sets parameters for our interactions.
4. Insurance
o We called your insurance provider….this is not a
guarantee of coverage.
• Please call and double check your own benefits.
Mental Health Billing & Collections
o Specialists in mental health billing
o We do use collections for lack of payment.
Session Types
o Individual (with child)
o Family (Parent training without child)
o Assessment
5. 48 hour notice
o We require 48 hour notice of cancellations for
individual/family sessions.
2 Strikes
o If you cancel with less than 48 hours notice or do not
show for an appointment 2 times, we will refuse
further treatment.
My goal is to help you make big improvements.
I am counting on you to make/keep appointments.
6. Session Length
o 45 minutes (15 minutes for my charting and transition)
Scheduling
o Office Manager as you leave (Amie)
o We suggest scheduling several future appointments
Who should come?
1. Parents: 1-2 meetings
2. Child: 1 meeting
3. Parents: Create a Treatment Plan
7. I take NO CALLS and
NO E-MAILS.
There is no confidentiality by E-mail.
Insurance only covers time together in my
office.
I wish I could, but people abused the privilege
routinely.
8. Mandated Reporter
o If you have questions, please ask me before you tell
me your story.
Emergency Care
o I do not provide emergency care.
o I used to work in an Inpatient Hospital.
o Non-Emergent: Call Office Manager for first available
spot. If possible I will stay late or see you on Friday.
o Emergency: 911 & Preprinted card for you.
o Do not leave us a terrifying voice mail.
9. Due to lack of payment by previous clients,
I strictly adhere to these guidelines.
Estimate:
o The Office Manager will call you with the estimate.
o Insurance will not pay for the academic portion of the assessment.
Schedule:
o Deposit: We require your estimated portion to be paid in full when
you schedule your assessment.
Cancellation:
o We require a minimum of 2 weeks notice for cancellation.
• 1) We retain $250 of the deposit if you cancel.
• 2) We will not allow you to re-schedule the assessment if you
cancel.
Feedback & Report:
o Feedback: 1-2 weeks (after school paperwork is returned)
o Report: 2-3 weeks
