Automating Google Workspace (GWS) & more with Apps Script
Ghent University EA for SMEs
1. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
17/06/2013
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Development of Software Tool Support
for Enterprise Architecture in Small and
Medium-Sized Enterprises
Maxime Bernaert, Joost Dumeez
Promoter: Prof. Dr. Geert Poels (Ghent University), Prof. Dr. Monique
Snoeck (K.U. Leuven), Prof. Dr. Manu De Backer (Antwerp University)
2. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
17/06/2013
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Draw your house
3. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
17/06/2013
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
4. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
17/06/2013
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
5. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
17/06/2013
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
6. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
17/06/2013
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Draw your company
7. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
17/06/2013
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
8. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
17/06/2013
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
9. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
17/06/2013
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Enterprise Architecture
10. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
17/06/2013
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Enterprise Architecture
11. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
11
Enterprise Architecture
Enterprise Architecture (EA)1: a holistic
approach to keep things aligned in a company
(IT - business, operations - strategy)
Holistic overview:
Optimization of the company as a whole
(essentials are more stable than specific solutions)
Strategy --> Operations
Understood by all those involved
1Lankhorst M (2009) Enterprise Architecture at Work: Modelling, Communication and Analysis.
Springer-Verlag, New York
12. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
12
Enterprise Architecture
Some advantages:
Common architecture from multiple stakeholders
Overview with different viewpoints
Testing environment
Analysis and optimization
Change impact analysis
Find best-fitted ERP system
13. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
13
Enterprise Architecture for SMEs
Small and Medium-Sized Enterprises2
European definition
• <= 250 employees
• Annual turnover <= 50 million euros or total assets <=
43 million euros
2European Commission (2003) Recommendation 2003/361/EC: SME Definition. Official Journal of
the European Union 46 (L 124) (6)
14. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
14
Enterprise Architecture for SMEs
Small and Medium-Sized Enterprises
Important for economy3
• 20.8 million SMEs in Europe (99.8% of all companies)
• 19.2 million micro enterprises (<= 10
employees, turnover <= 2 million euros or total assets
<= 2 million euros)
• 70% of European jobs, 58.4% of gross production
3European Commission (2010) Are EU SMEs Recovering from the Crisis? Annual Report on EU
Small and Medium Sized Enterprises 2011
15. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
15
Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Case studies
CHOOSE metamodel
Tool support
Requirements
CHOOSE method
Criteria for tools
Evaluation
16. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
16
Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Case studies
CHOOSE metamodel
Tool support
Requirements
CHOOSE method
Criteria for tools
Evaluation
17. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
17
Enterprise Architecture for SMEs
EA for SMEs???
Not known in SMEs
Not used in SMEs
Adoption models
18. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
18
Adoption Models
Method Evaluation Model
19. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
19
Enterprise Architecture for SMEs
EA for SMEs???
Increase the perceived usefulness
• Increase actual effectiveness
• Advantages for SMEs in practice
Increase the perceived ease of use
• Adapt methods to an SME context (in practice)
• Complexity10 (= 1/actual efficiency) must be decreased
From actual to perceived efficacy
• Test in SMEs: feedback + EA gets better known
10Rogers EM, Shoemaker FF (1971) Communication of Innovations: A Cross-Cultural Approach.
The Free Press, New York
20. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
20
Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Case studies
CHOOSE metamodel
Tool support
Requirements
CHOOSE method
Criteria for tools
Evaluation
21. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
21
Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Case studies
CHOOSE metamodel
Tool support
Requirements
CHOOSE method
Criteria for tools
Evaluation
22. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
22
Enterprise Architecture for SMEs
23. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
23
Enterprise Architecture for SMEs
Five criteria for EA (derived from definition)
1. Control: “Controlling the complexity of the enterprise.”
2. Holistic Overview: “EA has to capture the essentials of
the enterprise (more stable).”
3. Objectives: “Translation from corporate strategy to daily
operations.”
4. Suitable for its target audience (here: SMEs):
“Understood by all those involved.”
5. Enterprise: “Optimization of the company as a whole
instead of doing local optimization within individual
domains.”
24. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
24
Enterprise Architecture for SMEs
Five criteria for EA (derived from definition)
1. Control: “Controlling the complexity of the enterprise.”
2. Holistic Overview: “EA has to capture the essentials of
the enterprise (more stable).”
3. Objectives: “Translation from corporate strategy to daily
operations.”
4. Suitable for its target audience (here: SMEs):
“Understood by all those involved.” (Simple)
5. Enterprise: “Optimization of the company as a whole
instead of doing local optimization within individual
domains.”
25. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
25
Enterprise Architecture for SMEs
Existing EA techniques
26. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
26
mentioned. In the strategy-operations column, a minus indicates that a translation from strategy
(business or IT) to operations (organizational or IT) is not clearly supported.
Table 1 Analysis of EA frameworks
WHAT HOW WHERE WHO WHEN WHY
BUSINESS
IS
IT
STRATEGY
-
OPERATIONS
Zachman What How Where Who When Why B/IS/IT +
TOGAF
Data entity,
...
Process, ...
Infrastructure
extension
Organization unit,
actor, role, ...
Event, ...
Motivation
extension
B/IS/IT +
ArchiMate Information Behavior Network, ... Structure Event, ... Motivation B/IS/IT +
DoDAF Resource Activity Location Performer - Capability Blend +
CARP Resource Activity - Performer - Capability B +
IAF Object Activity Interaction Actor, role, ... Event Why, goal, ... B/IS/IT +
E2AF
Business
objects,
resources, ...
Business
activities,
...
With who?
Organization
structure, actors,
...
When? Why? B/IS/IT +
FEA: FEAF Objects, ...
Business
process, ...
Business
locations, ...
- - - IS/IT -
FEA: TEAF
Information,
...
Business
process, ...
Information
exchange, ...
Organization
chart, ...
Event, ...
Mission, vision,
...
B/IS/IT +
GEAM - - - - -
Requirements
vision
B/IS/IT +
ARIS
Input, output,
...
Function -
Organizational
unit, ...
Event Goal Blend +-
(BMM) -
(Business
process) -
(Organization
unit) - End B +
DYA
Product,
data, ...
Process Network Organization, ... -
Business
objectives
B/IS/IT +
Enterprise
modelling /
EKD
Concepts
model
Business
process
model
-
Actors and
resources model
- Goals model B/IS +
REA Resource Event - Agent - Goals B -
SEAM - - - - - Strategies B/IS +
LEAP Object Operation - Object Condition OCL constraint B/IS/IT -
Enterprise Architecture for SMEs
27. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
27
Enterprise Architecture for SMEs
CHOOSE metamodel
28. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
28
CHOOSE Full Metamodel
29. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
29
CHOOSE Essential Metamodel
30. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
30
CHOOSE Goal Model Example
31. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
31
CHOOSE Actor Model Example
32. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
32
CHOOSE Operation Model Example
33. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
33
CHOOSE Object Model Example
34. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
34
CHOOSE Model Example
35. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
35
Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Case studies
CHOOSE metamodel
Tool support
Requirements
CHOOSE method
Criteria for tools
Evaluation
36. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
36
Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Case studies
CHOOSE metamodel
Tool support
Requirements
CHOOSE method
Criteria for tools
Evaluation
37. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
37
Small and Medium-Sized Enterprises
38. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
38
Action Research: Profile Tyrecenter (3)
Snapshot of the Goal tree
39. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
39
Action Research: Profile Tyrecenter (4)
The CHOOSE-method
40. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
40
Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Case studies
CHOOSE metamodel
Tool support
Requirements
CHOOSE method
Criteria for tools
Evaluation
41. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
41
Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Case studies
CHOOSE metamodel
Tool support
Requirements
CHOOSE method
Criteria for tools
Evaluation
42. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
42
Tool support
43. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
43
Tool support
44. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
44
Problem identification: case studies
Case study evidence of the need for tool support
45. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
45
Tool support: case studies
Case study evidence of the need for tool
support:
Input
Storage
Data retrieval
Data adjustments
Analyses
46. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
46
Tool support: Why on mobile devices
47. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
47
Tool support
48. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
48
Tool support
“Drawing is no management”
Drawings cannot be analyzed (constraints, …)
Automated generation of adequate
visualization
49. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
49
Tool support
50. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
50
Tool support
51. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
51
Goal-directed design
52. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
52
Tool support
Future user
CEO/manager of SME, time
contraints, knowledge constraints
53. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
53
Tool support
Persona: portrait of ideal user
Gather information of Research step in one
model
Unexperienced CEO/manager of SME
Technology & EA dummy
Simple, while offering value (overview of SME)
54. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
54
Tool support
Extract persona’s needs/requirements
11 Requirements for EA and SMEs
Data requirements
SME overview, focused view, Excel/Powerpoint
Functional requirements
Fit busy schedule of manager
55. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
55
Tool support
Platform (mobile, screen size)
Define data and functional elements (cf.
requirements)
Define application flow
56.
57. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
57
Tool support
Platform (mobile, screen size)
Define data and functional elements (cf.
requirements)
Define application flow
Interaction design principles
Simplicity, familiarity, safety, availability, flexibilit
y,…
58. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
58
Simplicity, Less is More
More or Less Information?
59.
60. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
60
Simplicity, Less is More
More or Less Information?
People can only process a limited amount of
information
61. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
61
Simplicity, Less is More
More or Less Features?
62.
63. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
63
Simplicity, Less is More
More or Less Features?
Features sell better
However, if users were able to first test, product
with better usability > with more features
64. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
64
Simplicity, Less is More
More or Less Choice?
65.
66. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
66
Simplicity, Less is More
More or Less Choice?
Higher sales revenues when offering a handful of
options
People were more satisfied with what they bought
67. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
67
Familiarity
Instead of the up button, two hierarchic layers in an OSX style are shown. This makes easy navigation
possible between two layers, while maintaining easy access to other layers with the clickable file path.
The color-coded picture gives a graphical explanation of the combined design elements (see Fig. 27).f the up button, two hierarchic layers in an OSX style are shown. This makes easy navigation
between two layers, while maintaining easy access to other layers with the clickable file path.
-coded picture gives a graphical explanation of the combined design elements (see Fig. 27).
68. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
68
Safety
69. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
69
Availability
furthermore reduce cognitive overload. Please note for example that during the CHOOSE guide, some
elements can already be added. When going to the actual models, several goals/ actors/ operations/
objects can already be seen. Now the user does not start from a blank canvas.
70. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
70
Flexibility
71. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
71
Beginners, Experts and Intermediates
Nine page introductory guide
72. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
72
Tool support
Visualization (graphical representations)
Attract attention
(contrast, …)
73. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
73
Tool support
Visualization (graphical representations)
Attract attention
(contrast, …)
Content
Visual simplicity
74. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
74
Tool outline: Android Tablet
75.
76.
77.
78.
79. No outside help is needed (quickly explanation: availability & safety criterion)
92. File explorer from Windows is mimicked (Familiarity criterion) + focus view
93.
94.
95.
96. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
96
Evaluation
CEO of a consultancy company with
approximately 30 employees across three
different countries
Usability test: while they perform certain
prescribed tasks, the user is asked to think
aloud
Where is the most added value?
97. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
97
Evaluation
Added value became apparent when we
brainstormed about different ways of output
that could be extracted from the application:
Goal sheets for individual employees with their
targets and projects for the following year
Printout of critical goals with targets and metrics
Constructing a tactical plan where all projects are
appointed to the six focus points of their company
98. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
98
Evaluation
Especially in thinking about this output, the
power of the model became clear. With
further fine-tuning of the application and the
model, it could be something that could really
add value according to the CEO.
99. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
99
CHOOSE Metamodel Constraints
100. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
100
Questions
101. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
101
Past Work
Integrating the Semantics of Events, Processes and Tasks across Requirements Engineering
Layers
Bernaert M, Poels G, PhD Day FEB UGent 2010, May 28th, Ghent
A Consolidated Enterprise Reference Model: Integrating McCarthy's and Hruby's Resource-
Event-Agent Reference Models
Laurier W, Bernaert M, Poels G, 2010. ICEIS (3), pp. 159-164
Integrating the Semantics of Events, Processes and Tasks across Requirements Engineering
Layers
Bernaert M, Poels G, 2010. Proceedings of the CAiSE Doctoral
Consortium, Hammamet, Tunisia, 2010, pp. 11-19
The Quest for Know-How, Know-Why, Know-What and Know-Who: Using KAOS for Enterprise
Modelling
Bernaert M, Poels G, PhD Day FEB UGent 2011, May 24th, Ghent
Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde Procesarchitecturen
Vancaeneghem T, Bernaert M, Poels G (2011), Thesis
102. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
102
Past Work
The Quest for Know-How, Know-Why, Know-What and Know-Who: Using KAOS for Enterprise
Modeling
Bernaert M, Poels G, 2011. 6th International Workshop on Business/IT Alignment and
Interoperability (BUSITAL), London, UK, 2011. In: Lecture Notes in Business Information
Processing 83: 29-40
The Quest for Know-How, Know-Why, Know-What and Know-Who: Using KAOS for Enterprise
Modelling
Bernaert M, Poels G, 2011, Proceedings of the 6th SIKS Conference on Enterprise Information
Systems, pp. 15 - 16, Conference on Enterprise Information Systems (EIS2011) (Delft (The
Netherlands))
De Zoektocht naar Know-How, Know-Why, Know-What en Know-Who: Architectuur voor
Kleinere Bedrijven in Vier Dimensies
Bernaert M, 2011, Informatie (Amsterdam), November nummer, 34-41
Review: A How-To Guide to Successful Enterprise Architecture: The Strategic Fit between
Business and IT
Bentham Science Publishers, 2012
Enterprise Architecture for Small and Medium Sized Enterprises
Bernaert M, Poels G, PhD Day FEB UGent 2012, May 25th, Ghent
103. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
103
Past Work
Keuzes Maken binnen Processen: Het Vermijden van een Russische Roulette voor de
Organisaties
Heyse M, Bernaert M, Poels G (2012), Thesis
Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties: Een Exploratief
Onderzoek
De Nil S, Deprost E, Bernaert M, Poels G (2012), Thesis
Enterprise Architecture for Small and Medium Sized Enterprises
Bernaert M, 2012, In: Poels G, Gailly F, De Backer M (eds) Doctoral Consortium of the 6th
International Conference on Research and Practical Issues of Enterprise Information Systems
(CONFENIS 2012), Ghent, Belgium
Enterprise Architecture for Small and Medium-Sized Enterprises
Bernaert M, Poels G, 2011, Proceedings of the 7th SIKS Conference on Enterprise Information
Systems (EIS2012) (Nieuwegein (The Netherlands))
Development of a Common Base for Enterprise Architecture: Building the Bridge Between
CHOOSE and ArchiMate
Roose D, Vansteenlandt J, Bernaert M, Poels G (2012), Thesis
104. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
104
Past Work
Enterprise Architecture for Small and Medium-Sized Enterprises: A Starting Point for Bringing
EA to SMEs, Based on Adoption Models
Bernaert M, Poels G, Snoeck M, De Backer M, 2013, Information Systems and Small and
Medium-sized Enterprises (SMEs): State of art of IS research in SMEs
Software Tool Support voor Enterprise Architectuur in Kleine en Middelgrote
Ondernemingen: EASE
Ingelbeen D, Bernaert M, 2013, Informatie (Amsterdam)
Development of Software Tool Support for Enterprise Architecture in Small and Medium-
Sized Enterprises
Dumeez J, Bernaert M, Poels G, 2013. 8th International Workshop on Business/IT Alignment
and Interoperability (BUSITAL), Valencia, Spain, 2013. In: Lecture Notes in Business
Information Processing
Enterprise Architecture Software Tool Support for Small and Medium-Sized Enterprises: EASE
Ingelbeen D, Bernaert M, 2013. 19th Americas Conference on Information Systems
(AMCIS), Chicago, USA
105. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
105
Past Work
CHOOSE: Towards a Metamodel for Enterprise Architecture in Small and Medium-Sized
Enterprises
Bernaert M, Poels G, Snoeck M, De Backer M, 2013, Submitted to Information Systems
Frontiers
Enterprise Architecture Modelling for Small and Medium-Sized Enterprises: Case Study
Research to Refine and Evaluate the CHOOSE Method and Metamodel
Bernaert M, Callaert M, Poels G, Snoeck M, De Backer M, 2013, Submitted to Enterprise
Information Systems
Softwareondersteuning voor een Enterprise Architectuur in Access en Java
Ingelbeen D, Bernaert M, Poels G (2013), Thesis
Business Architecture Modelling in CHOOSE: A Visual Application for Android Tablets
Maes J, Bernaert M, Poels G (2013), Thesis
Next Generation Media: A User-Friendly Android Tablet Application for Business Architecture
Modelling
Dumeez J, Bernaert M, Poels G (2013), Thesis
Business Architectuur Modellering in KMO’s: Case Study Onderzoek ter Verfijning en Validatie
van de CHOOSE Methode en Metamodel
Callaert M, Bernaert M, Poels G (2013), Thesis
106. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
106
Past Work
Business Architectuur Modellering in CHOOSE: Een Gebruiksvriendelijke Applicatie voor de
iPhone
Puylaert O, Bernaert M, Poels G (2013), Thesis
Development of a Tool for Business Architecture Modeling in Eclipse
Zutterman S, Bernaert M, Poels G (2013), Thesis
Next Generation Media: A User-Friendly iPad Application for Business Architecture Modelling
Otte M, Bernaert M, Poels G (2013), Thesis
107. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
107
In Progress
Business Architectuur Modellering in CHOOSE: Een Gebruiksvriendelijke Applicatie Aangepast
aan de User Interface van de iPad
Verhulst P, Bernaert M, Poels G (2013), Thesis
The Development of an Optimal Visualisation for Enterprise Architecture (ArchiMate)
Paesschesoone J, Bernaert M, Poels G (2014), Thesis
The Development of an Optimal Visualisation for Enterprise Architecture (CHOOSE)
Boone S, Bernaert M, Poels G (2014), Thesis
Evaluating Enterprise Architecture Techniques Based on the Rule of 7
Morina A, Bernaert M, Poels G (2014), Thesis
A Performance Management System for the CHOOSE Method for Enterprise Architecture for
Small and Medium-Sized Enterprises
Moons L, Bernaert M, Poels G (2014), Thesis
The Development of a Domain Ontology for Enterprise Architecture
Carron S, Bernaert M, Poels G (2014), Thesis
From Strategy to Process Modeling in Small and Medium-Sized Enterprises in Flanders: A
Large Scale Quantitative Research
Piens S, Bernaert M, Poels G (2014), Thesis
108. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
108
CHOOSE Metamodel Academics
109. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
109
Case study research: academics
110. Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert, Joost Dumeez, and Geert Poels
110
Case study research: academics