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© 2013 Apperian Inc. All rights reserved.© 2014 Apperian Inc. All rights reserved. 2
A majority of your 2020 revenues will come from products
that don’t exist today
What a Difference a Few Years Makes
2005 2013
© 2013 Apperian Inc. All rights reserved.© 2014 Apperian Inc. All rights reserved.
•  Inside insight - unique perspective
•  Agility & focus
•  Talent attraction
•  Efficiency & process improvement
•  Unique customer experience
Why invest in Mobile?... Competitive Advantage
3
You can do things you never thought possible!
Der Stein ist ein Bruchstück von einer
ursprünglich höheren Stele aus
dunkelgrauem Granodiorit. Das erhaltene
Teil ist 112,3 cm hoch, 75,7 cm breit und
28,4 cm tief und wiegt 762 kg.[2] Bei
späteren Nachforschungen am Fundort
wurden keine weiteren Fragmente dieser
Stele gefunden.[3] Aufgrund der
Beschädigungen ist keiner der drei Texte
vollständig erhalten:
© 2013 Apperian Inc. All rights reserved.© 2014 Apperian Inc. All rights reserved. 5
identify specify develop secure deploy manage
measure
Premier	
  Proper)es.	
  	
  Core	
  Markets.	
  	
  Experienced	
  Leadership.	
  
Enterprise	
  Mobility	
  
Boston	
  Proper+es	
  
•  REIT	
  =	
  Real	
  Estate	
  Investment	
  Trust	
  (NYSE:BXP)*	
  
•  175	
  Proper*es	
  
•  61.5	
  Million	
  Square	
  Feet	
  In-­‐Service	
  
•  $30.4	
  USD	
  Billion	
  Total	
  Combined	
  Market	
  Cap	
  
•  Four	
  Regions/Markets	
  
•  Boston	
  
•  New	
  York	
  
•  Washington	
  DC	
  
•  San	
  Francisco	
  
Enterprise	
  Journey	
  
2005	
  
BlackBerrys	
  
2011	
  
iPhones	
  then	
  
DROIDs	
  
Naviga)ng:	
  
Technology	
  
Devices	
  &	
  OSs	
  
Pricing	
  Plans	
  
Support	
  
Usage	
  PaQerns	
  
Now:	
  
700	
  ‘Corporate’	
  
+	
  150	
  BYOD	
  Devices	
  
2014+	
  
Business	
  Apps	
  
Enterprise	
  Journey	
  
Produc)vity	
  
Risk	
  
Work/Life	
  
Cost	
  
700	
  ‘Corporate’	
  
+	
  150	
  BYOD	
  Devices	
  
Produc)vity	
  
Cost	
  
•  Corporate	
  Offices	
  
-­‐  Opt	
  Out	
  Program:	
  Approved	
  List	
  of	
  Devices	
  
-­‐  Hybrid	
  Approach:	
  Complete	
  Device	
  Liability	
  and	
  
Limited	
  Support	
  but	
  Company	
  Usage	
  Plan	
  	
  
-­‐  BYOD	
  Allowed:	
  Exempt	
  Employees	
  
-­‐  Very	
  Successful	
  
•  Property/Engineering	
  Staff	
  
-­‐  Opt	
  Out	
  Program	
  Available	
  
-­‐  85%+	
  Complete	
  Corporate	
  Liable	
  Device-­‐Plan	
  
-­‐  DROIDS	
  with	
  AirWatch	
  MDM	
  &	
  Angus	
  App	
  
-­‐  Produc)vity	
  –	
  Cost	
  -­‐	
  Support	
  
Aligning	
  Your	
  Demographics	
  
Produc+vity	
  
Risk	
  
Work/Life	
  
Cost	
  
Produc+vity	
  
Risk	
  
Work/Life	
  
Cost	
  
The	
  Plan	
  
Corporate Liability Personal Liability
Hybrid
Reimbursement/
Monthly Allowance
Company
Administered/Supported
Company...
·∙ 	
   determines device standards.
·∙ 	
   pays all usage & device costs.
·∙ 	
   supports devices and replacements.
Employee...
·∙ 	
   receives monthly allowance and/or device credit.
·∙ 	
   selects device based on connectivity standards.
·∙ 	
   manages liability for lost or damaged devices.
·∙ 	
   receives minimal support.
Company...
·∙ 	
   determines list of preapproved devices.
·∙ 	
   pays all usage costs.
·∙ 	
   provides reduced device support.
·∙ 	
   May provide a company contribution toward device
purchase.
Employee…
·∙ 	
   selects device from a preapproved list.
·∙ 	
   may pay cost difference above a company contribution.
·∙ 	
   may assume liability for lost or damaged devices.
·∙ 	
   may assumes responsibility for most support.
Mobiliza+on:	
  Building	
  Opera+ons	
  
94%	
   50%+	
  
1.5	
  Million	
  Annual	
  Transac)ons	
  
-­‐	
  190k	
  Tenant	
  Requests	
  +	
  115k	
  Preven)ve	
  Maintenance	
  Work	
  Orders	
  
	
  
	
  
Tenant/Customer	
  App	
  –	
  Fall	
  2014	
  
Mobiliza+on:	
  Leasing	
  &	
  Construc+on	
  
Content
Management/Staging
on	
  S:	
  Drive
Content	
  /
Media
“Air	
  Traffic	
  Controller”
(aka	
  Leasing	
  Coordinator)
box	
  Sync	
  Service
www.box.com
All	
  Devices	
  Kept	
  Current	
  with	
  Same	
  Marketing	
  Content
Annual	
  Box	
  Subscription	
  =	
  $300/device
Initial	
  Device	
  =	
  $700-­‐800/device
with	
  AppleCare	
  &	
  Accessories
1	
  GB	
  Data	
  Plan	
  =	
  $360/device
Elevated	
  Interac)ons	
  
Mobiliza+on:	
  Ac+ve	
  ‘In-­‐Building’	
  Program	
  
•  Distributed	
  Antenna	
  System	
  (DAS)	
  
•  30	
  Million	
  Square	
  Feet	
  
•  Verizon	
  Wireless	
  &	
  AT&T	
  Partnerships	
  
•  Leasing	
  &	
  Customer	
  Reten)on	
  
•  Compe))ve	
  Advantage	
  
Challenges/Ini+a+ves	
  
Now:	
  
700	
  ‘Corporate’	
  
+	
  150	
  BYOD	
  Devices	
  
2014+	
  
Business	
  Apps	
  
DROID	
  Device	
  Transi)ons	
  
-­‐	
  Elevated	
  Support	
  
	
  
MDM	
  
-­‐	
  Administra)on,	
  Management	
  &	
  Security	
  
-­‐	
  Applica)on	
  Deployment/Version	
  Management	
  
	
  
Security	
  
-­‐	
  Trusted	
  Device	
  Authen)ca)on	
  
-­‐	
  Enhanced	
  Device	
  Level	
  Defenses	
  
-­‐	
  Containerizing	
  Corporate	
  Data	
  [future]	
  
	
  
Adop)on	
  
Innovative
Highly Visible
Transformative
Widely Sponsored
Competitive Advantage
Community Driven
Business Aligned
Measurable
Strategic
MOBILITY
Enterprise Mobile Alan Murray and Jim Whalen

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Enterprise Mobile Alan Murray and Jim Whalen

  • 1.
  • 2. © 2013 Apperian Inc. All rights reserved.© 2014 Apperian Inc. All rights reserved. 2 A majority of your 2020 revenues will come from products that don’t exist today What a Difference a Few Years Makes 2005 2013
  • 3. © 2013 Apperian Inc. All rights reserved.© 2014 Apperian Inc. All rights reserved. •  Inside insight - unique perspective •  Agility & focus •  Talent attraction •  Efficiency & process improvement •  Unique customer experience Why invest in Mobile?... Competitive Advantage 3
  • 4. You can do things you never thought possible! Der Stein ist ein Bruchstück von einer ursprünglich höheren Stele aus dunkelgrauem Granodiorit. Das erhaltene Teil ist 112,3 cm hoch, 75,7 cm breit und 28,4 cm tief und wiegt 762 kg.[2] Bei späteren Nachforschungen am Fundort wurden keine weiteren Fragmente dieser Stele gefunden.[3] Aufgrund der Beschädigungen ist keiner der drei Texte vollständig erhalten:
  • 5. © 2013 Apperian Inc. All rights reserved.© 2014 Apperian Inc. All rights reserved. 5 identify specify develop secure deploy manage measure
  • 6. Premier  Proper)es.    Core  Markets.    Experienced  Leadership.   Enterprise  Mobility  
  • 7. Boston  Proper+es   •  REIT  =  Real  Estate  Investment  Trust  (NYSE:BXP)*   •  175  Proper*es   •  61.5  Million  Square  Feet  In-­‐Service   •  $30.4  USD  Billion  Total  Combined  Market  Cap   •  Four  Regions/Markets   •  Boston   •  New  York   •  Washington  DC   •  San  Francisco  
  • 8. Enterprise  Journey   2005   BlackBerrys   2011   iPhones  then   DROIDs   Naviga)ng:   Technology   Devices  &  OSs   Pricing  Plans   Support   Usage  PaQerns   Now:   700  ‘Corporate’   +  150  BYOD  Devices   2014+   Business  Apps  
  • 9. Enterprise  Journey   Produc)vity   Risk   Work/Life   Cost   700  ‘Corporate’   +  150  BYOD  Devices   Produc)vity   Cost  
  • 10. •  Corporate  Offices   -­‐  Opt  Out  Program:  Approved  List  of  Devices   -­‐  Hybrid  Approach:  Complete  Device  Liability  and   Limited  Support  but  Company  Usage  Plan     -­‐  BYOD  Allowed:  Exempt  Employees   -­‐  Very  Successful   •  Property/Engineering  Staff   -­‐  Opt  Out  Program  Available   -­‐  85%+  Complete  Corporate  Liable  Device-­‐Plan   -­‐  DROIDS  with  AirWatch  MDM  &  Angus  App   -­‐  Produc)vity  –  Cost  -­‐  Support   Aligning  Your  Demographics   Produc+vity   Risk   Work/Life   Cost   Produc+vity   Risk   Work/Life   Cost  
  • 11. The  Plan   Corporate Liability Personal Liability Hybrid Reimbursement/ Monthly Allowance Company Administered/Supported Company... ·∙   determines device standards. ·∙   pays all usage & device costs. ·∙   supports devices and replacements. Employee... ·∙   receives monthly allowance and/or device credit. ·∙   selects device based on connectivity standards. ·∙   manages liability for lost or damaged devices. ·∙   receives minimal support. Company... ·∙   determines list of preapproved devices. ·∙   pays all usage costs. ·∙   provides reduced device support. ·∙   May provide a company contribution toward device purchase. Employee… ·∙   selects device from a preapproved list. ·∙   may pay cost difference above a company contribution. ·∙   may assume liability for lost or damaged devices. ·∙   may assumes responsibility for most support.
  • 12. Mobiliza+on:  Building  Opera+ons   94%   50%+   1.5  Million  Annual  Transac)ons   -­‐  190k  Tenant  Requests  +  115k  Preven)ve  Maintenance  Work  Orders       Tenant/Customer  App  –  Fall  2014  
  • 13. Mobiliza+on:  Leasing  &  Construc+on   Content Management/Staging on  S:  Drive Content  / Media “Air  Traffic  Controller” (aka  Leasing  Coordinator) box  Sync  Service www.box.com All  Devices  Kept  Current  with  Same  Marketing  Content Annual  Box  Subscription  =  $300/device Initial  Device  =  $700-­‐800/device with  AppleCare  &  Accessories 1  GB  Data  Plan  =  $360/device Elevated  Interac)ons  
  • 14. Mobiliza+on:  Ac+ve  ‘In-­‐Building’  Program   •  Distributed  Antenna  System  (DAS)   •  30  Million  Square  Feet   •  Verizon  Wireless  &  AT&T  Partnerships   •  Leasing  &  Customer  Reten)on   •  Compe))ve  Advantage  
  • 15. Challenges/Ini+a+ves   Now:   700  ‘Corporate’   +  150  BYOD  Devices   2014+   Business  Apps   DROID  Device  Transi)ons   -­‐  Elevated  Support     MDM   -­‐  Administra)on,  Management  &  Security   -­‐  Applica)on  Deployment/Version  Management     Security   -­‐  Trusted  Device  Authen)ca)on   -­‐  Enhanced  Device  Level  Defenses   -­‐  Containerizing  Corporate  Data  [future]     Adop)on  
  • 16. Innovative Highly Visible Transformative Widely Sponsored Competitive Advantage Community Driven Business Aligned Measurable Strategic MOBILITY