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© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
© Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute...
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Mike Siegler at INCOSE Minneapolis, 2014

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Mike Siegler at INCOSE Minneapolis, 2014

  1. 1. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Systems Engineering in the Cloud Why Systems Thinking is Critical to Customer Satisfaction www.etherios.com Twitter: @etherios Mike Siegler Director of Engineering
  2. 2. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. ETHERIOS: Who we are & What we do
  3. 3. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Etherios, a division of Digi International A Proven and Trusted Partner Services: • Wireless Design • Advisory Consulting • Salesforce.com • M2M SaaS Offering: • Device Cloud by Etherios™ • The Social Machine® 600+ Employees deployed across the globe 10/10 CSAT as surveyed by salesforce.com 40+ Consecutive quarters of profitability (DGII) 25 Years of tribal knowledge in M2M Global Presence
  4. 4. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Customers
  5. 5. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Wireless Partners
  6. 6. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Etherios Wireless Design Services Formerly Wireless design services firm Founded 2005, HQ in Minneapolis Division of Digi International 50 Engineers Completed 1000+ projects Low-risk partner for wireless development
  7. 7. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Cloud Services: It’s all about Systems Thinking
  8. 8. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Wireless Design 8 Cellular, Mobile, Satellite Networks Wi-Fi, Radio, Mesh NetworksGateway
  9. 9. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Device Cloud 9 1. CONNECT 2. CONTROL 3. ENGAGE Connect widely deployed and remote assets Remotely manage and control assets and device data in real-time Engage with your channel & customers in new ways Benefits: Easy Automatic Upgrades Clicks Not Code Fast TTM No Hardware No Software Flexible Extensible Scalable Open Any Device Any Network Trusted Secure Reliable
  10. 10. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Helping bring wireless products to market… 10
  11. 11. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. For every industry… 11 25% 14% 10% 9% 7% 4% 4% 4% 3% Medical POS/Parking Meter Fleet Automotive Track & Trace Asset Management Industrial Automation Energy
  12. 12. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Cloud Services - Our Value Proposition 12 • Lowers risk  Wireless is what we do everyday (200+ projects in 2013).  Multi-million dollar RF lab to ensure the best possible design and efficiency.  We guarantee 100% of OUR designs pass PTCRB certifications the first time.  Active observer members of the PTCRB, strong relationships - carriers/labs • Decreases time to market  Leverage HW/SW building blocks to jump start the design process. We don’t have to start from scratch.  We design it right the first time. • Saves customer $$ in the end  Time = $$$
  13. 13. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Cloud Services - Development Process Phase 0: Guide ideation and discovery of customer needs Phase 1: Decompose and capture requirements and define the project Phase 2: Design, test, and document the first version of the solution Phase 3: Update first version and test all solution components Phase 4: Prepare, submit, and drive all relevant regulatory certifications Phase 5: Support customer transfer to manufacturing
  14. 14. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Cloud Services - Customer Satisfaction 10/10 CSAT as surveyed by salesforce.com Engagement Expectations: Get them, set them, manage them Solution Proposal: Consider the entire system Project Execution: Manage Kick-off, monitor, and close Continuous Communications: It’s a partnership, collaboration is needed
  15. 15. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Requirements Management: Cloud based tools for scalability and efficiency
  16. 16. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Why is Requirements Management important? • Requirements are the foundation of the entire project. • Poor Requirements → Design defects, → Architectural flaws, Unmet expectations, The wrong product • Regulated industries require it. Period. (medical, aerospace, automotive, …) Product Delays, $$$, Unhappy Customers 53% of product delays are caused by unclear or changing requirements. - Forrester Research Study, 2013
  17. 17. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Historical Context • MS Word, paper-based approach • Several limitations: – Traceability / Impact Analysis – Synchronization (MRD <> PRD <> DVT) – Re-use and consistency – Updates during development – Manual, ad-hoc review process
  18. 18. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Solution: RM Tool • 50+ tools available on the market for requirements management • Several tools evaluated - Jama selected DOORS … and many others Free / Open Source Entry Level Mid-Market Enterprise
  19. 19. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Jama Overview • Web-based, interactive, collaborative • Flexible, customizable • Traceability • Online review center (internal/external) • History: versions, comments, reviews • Requirements re-use • Diagramming • Integrated test plan management • Export and import capabilities – MS Word, Excel, HTML • Jira connector (not implemented yet)
  20. 20. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Test Drive Jama
  21. 21. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Explore Jama • Dashboard / Explorer • Traceability • Versioning/compare/baselines • Collaboration (activity stream) • Export capabilities • Review center • Requirements library (re-use) • Test plan management • Reporting
  22. 22. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Jama Rollout Phase 1: Initial Deployment – Limited licenses, a few large projects – Very positive feedback (internal and customer) Phase 2: Limited Deployment (large projects) – Use for all large, full development projects – Increase licenses to scale with project needs – Define and document process – Provide training to the organization Phase 3: Full Deployment (all projects)
  23. 23. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Jama Licensing • License Types – Creator (floating, fixed) – internal only – Stakeholder – internal only – Reviewer – customers, internal reviewer only • Admin Responsibilities – New User Creation: Resource Assigned – License Assignments: Resource Assigned
  24. 24. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Questions
  25. 25. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. @etherios in/etherios /etherios machinetalk.etherios.com/ Learn more at: www.etherios.com/services/wireless_design Mike Siegler Mike.siegler@etherios.com 612-524-7143 Luke Holt (Sales) Luke.holt@etherios.com 612-435-0796

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