7/6/2011                                                                                                         The Popul...
7/6/2011     Generational Profile: Gen Y                               Generalizations: Generation XOutlook: Hopeful      ...
7/6/2011             Generalizations:                                                                                     ...
7/6/2011                                                                              The Titanium Rule    Now that we und...
7/6/2011     Meeting with Gen Y Recruiters                                 Meeting with Gen X Recruiters• Collaboration is...
7/6/2011                                                                What does “Overqualified” mean?HOT TOPICS         ...
7/6/2011          More Interviewing Tips                                             References•   Include your LinkedIn p...
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Interview across the_generations.ppt [compatibility mode]

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Wondering how to connect with a Generation X or Y recruiter? Read this outstanding presentation from Angela Harris of Ash Consulting.

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Interview across the_generations.ppt [compatibility mode]

  1. 1. 7/6/2011 The Population 65+ According to the Administration on Aging Report: A Profile of Older Americans 2008 Interviewing Across the Generations In 2000 35 million people In 2010 40 million people Presented by: In 2020 55 million people Angela Harris of ASHconsulting And in 2030 72 million people Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved. In Summary Generalizations: Generation Y BORN AGE RANGE POPULATION % of Positives Negatives (in millions) PopulationGen Y 1977 – 1986 23 – 32 26 12% • Hopeful about the • Heighten fear (vs.Gen X 1965 - 1976 33 – 44 42 19% future security) due to 9/11Baby Boomers 1946 – 1964 45 – 63 80 36% • Change is good • Dependence on parentsPost War CG 1928 - 1945 64 – 81 47 27% • Tolerance of diversity • Delayed independence • Team players • Communication/spellin • Patriotism g • Desire instant gratification • Disloyalty Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved. 1
  2. 2. 7/6/2011 Generational Profile: Gen Y Generalizations: Generation XOutlook: Hopeful Positives NegativesWork Ethic: Ambitious • Independent • Cynical • Friendships are • Desensititation toView of Authority: Relaxed, polite important violence and sexLeadership by: Achievers • Savvy • Consumerism on creditRelationships: Loyal • Pursuit of quality of life • Latch key kidsPerspective: Civic Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved. Generalizations: Generational Profile: Gen X Baby Boomers Trailing Edge ( younger: 1957 – 1964)Outlook: Skeptical Positives NegativesWork Ethic: Balanced • Family commitments • Distrust governmentView of Authority: Unimpressed • Social advancement • Express opinionsLeadership by: Competence • Health & fitness • Question authorityRelationships: Reluctant to CommitPerspective: Self Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved. 2
  3. 3. 7/6/2011 Generalizations: Generational Profile: Baby Boomer Baby Boomer Leading Edge (older: 1946 – 1956)Positives Negatives Outlook: Optimistic• Question authority • Denial of age Work Ethic: Driven• Independence – full • Express opinions View of Authority: Love/Hate circle to original values • Respect for hierarchy• Idealistic Leadership by: Consensus • Cruise control• Casual work Relationships: Personal Gratification environment Perspective: Team Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved. Generalizations: Post War Generational Profile: Post WarPositives Negatives Outlook: Practical• Desire experience, not • Command & control Work Ethic: Dedicated things • Expectation of roles and View of Authority: Respectful• Created the American reward Dream Leadership by: Hierarchy• Inventions & creativity Relationships: Personal Sacrifice Perspective: Civic Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved. 3
  4. 4. 7/6/2011 The Titanium Rule Now that we understand Think about the Golden Rule, with a new twist: the differences… “Do unto others, keeping their preferences in mind.” How do we put this knowledge into practice? Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved.First, put on “Generational” LensesPick up on clues to an individuals’ generation:• Word choices (direct or diplomatic, past-present-future Putting these Principles to Work in oriented, bigger or shorter words, slang)• Mannerisms, gestures, & eye contact an Interview• Dress (formal or casual, brighter or subdued)• Office clues (decoration & organization)• Voice clues (inflection, tone, pace)• Work/life balance• Approach to projectsCopyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights reserved. reserved. 4
  5. 5. 7/6/2011 Meeting with Gen Y Recruiters Meeting with Gen X Recruiters• Collaboration is key. • Show respect for time. Show efficiency. • Dress functionally, nothing flashy.• Be positive • Regard their pace (small talk or to-the-point)• Explore the “concept” of joining the company • Straightforward approach• Respect their achievements • Technology = + • Lead with the bottom line• Bring technology knowledge to the table • Do your homework• Understand their confidence and self- • Sell yourself assurance • Ask for the job.• Avoid pressuring an on-the-spot decision Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved. Meeting with Baby Boomer Recruiter Meeting with Post War Recruiter • Make appointment & keep it• Approach as a friend • Allow him to sit at the head of the table• Dress like a BB • Dress conservatively and formally• Establish rapport • Be friendly, show interest, move to content• Interactive conversation & story telling • Linear thinking• Emphasize developmental aspects of experiences • Emphasize long-term goals• Tie yourself mission/vision • Chain-of-command • Best grammar and manners• Information is power! • Leave resume and overview of discussion• Open to closing the deal. Ask for the job! • Ask for another appointment Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved. 5
  6. 6. 7/6/2011 What does “Overqualified” mean?HOT TOPICS • • Compensation range Condescending or beneath you • Demonstrate qualities of a manager • You might get bored in the position and move on too quickly Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved. Age Discrimination Interviewing Tips• Does exist!! • Be energetic & enthusiastic• What are the REAL concerns: • Be prepared to talk about intergenerational relationships in the workplace – Health insurance costs • Do homework on your recruiter – Productivity issues (attendance & pace) • Tell them what you CAN do vs. CAN’T do – Fits into organization • Dispel the myths of your generation – Flexibility • Demonstrate your creativity, flexibility and your – Leverages technology knowledge of technology Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved. 6
  7. 7. 7/6/2011 More Interviewing Tips References• Include your LinkedIn profile on your resume • Managing by Defining Moments by Geoffrey• Find the common interest (sports, hobbies, etc) Meredith and Charles Schewe• Consider the demographic changes • Connecting Generations, The Sourcebook for a• The MIRROR New Workplace by Claire Raines• Patina Group & MRA • A Profile of Aging Americans, 2008 from the Administration on Aging Report• Network! Copyright protected on behalf of Angela Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights Harris of ASHconsulting 2009. All rights reserved. reserved. Thank You!Feel free to reach out to me anytime:Angela Harris• 414.940.2957• angelaharris72@hotmail.com Copyright protected on behalf of Angela Harris of ASHconsulting 2009. All rights reserved. 7

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