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YOUR FEEDBACK ASHFORD AND ST PETER’S NHS FOUNDATION TRUST
QI EVENT 2016
YOUR FEEDBACK FROM #ASPHQI 2016
“Very lucky to have ideas
supported by Be the Change at
ASPH.”
“We should prioritise support
and creativity for the smallest of
ideas to enable a big change.”
“We need more tools and advice
on how to make a change.”
“Methods matter and we need to
stick to our QI methods.”
“Everyone can be a leader.”
“We need to cater for
individuality – could we do that
through our appraisal system?”
“We have to be prepared to let
people make mistakes and
wrong.”
YOUR FEEDBACK FROM #ASPHQI 2016
“The first time I realised I could
make a difference through
improvement was when I
attended a QI open session.”
“More investment in education
with the view to more practice
development.”
“How do we educate into
creativity?”
“What do we need to do in our
training and education
strategy?”
“How do we support everyone to
have their lightbulb moment that
creates their own energy?”
YOUR FEEDBACK FROM #ASPHQI 2016
“Why did decorating doors take
off so well? It was enjoyable,
opportunity for self-expression
appealed to our competitive
sides.”
“Could Be the Change facilitate
MDT QI brainstorming sessions
to encourage MDTs to embark
on QI projects together?”
YOUR FEEDBACK FROM #ASPHQI 2016
“We need wider cultural change
in North West Surrey not just in
the hospital.”
“How do we extend the sense of
team into the community? GPs,
Mental Health, Community
nursing, Social Care?”
YOUR FEEDBACK FROM #ASPHQI 2016
“Team building recently run in
Pharmacy was hugely
successful – gets people
working together outside their
usual groups.”
“Coaching plus improvement =
success!”
“We need to build a culture of
celebrating success through line
managers.”
YOUR FEEDBACK FROM #ASPHQI 2016
“This really motivated me to
#JustDoIt without fear and to
believe in yourself! Thank you
Be the Change team!”
“How can our organisation
develop intrinsic motivation?”
“There should be a QI slot at
Trust induction.”
YOUR FEEDBACK FROM #ASPHQI 2016
“We should make more use of
technology for improvements.”
“We would like to know if you
talk at Trust induction? You
should!”
“Senior support for projects is so
important.”
“Patient experience is the
upmost importance.”
YOUR FEEDBACK FROM #ASPHQI 2016
“We need a big push on QI in
the Trust and nurses need to
protected time.”
“We should enjoy change and
celebrate small changes.”
“A culture of volunteerism at
ASPH – bring it on!”
YOUR FEEDBACK FROM #ASPHQI 2016
“How are we going to maintain
good practice? We have not
sustained improvements
before.”
“Improvement is local!”
“How do we engage the whole
team at ASPH?”
“Technology is the key.”
“Empowering your staff to feel
valued and their ideas are
important.”
YOUR FEEDBACK FROM #ASPHQI 2016
“Do we need a department /
ward champion for Be the
Change?”
“We need to work together to
change our culture and get the
most from our colleagues to turn
their lightbulbs on.”
“All these projects are great but
how can we find out about them
when they are happening? We
could have helped!”
“How do we get these
messages through to busy
staff?”
YOUR FEEDBACK FROM #ASPHQI 2016
“Colleagues have said ‘we have
tried this before and it didn’t
work’ – we must not allow this
attitude. We should be
encouraged to never give up!”
“Agents for change – should
have one in every team and
ward.”
“DAPS – we need this for other
staff groups too.”
“Don’t dismiss things that have
been tried before – but take time
to understand why they didn’t
work and learn from it.”
YOUR FEEDBACK FROM #ASPHQI 2016
“A culture of curiosity and creativity – good for patients and for staff!”
YOUR FEEDBACK FROM #ASPHQI 2016
Thanks to everyone who attended and participated in #ASPHQI 2016
We look forward to seeing you at #ASPHQI 2017 !

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QI Event 2016 feedback v2

  • 1. YOUR FEEDBACK ASHFORD AND ST PETER’S NHS FOUNDATION TRUST QI EVENT 2016
  • 2. YOUR FEEDBACK FROM #ASPHQI 2016 “Very lucky to have ideas supported by Be the Change at ASPH.” “We should prioritise support and creativity for the smallest of ideas to enable a big change.” “We need more tools and advice on how to make a change.” “Methods matter and we need to stick to our QI methods.”
  • 3. “Everyone can be a leader.” “We need to cater for individuality – could we do that through our appraisal system?” “We have to be prepared to let people make mistakes and wrong.” YOUR FEEDBACK FROM #ASPHQI 2016
  • 4. “The first time I realised I could make a difference through improvement was when I attended a QI open session.” “More investment in education with the view to more practice development.” “How do we educate into creativity?” “What do we need to do in our training and education strategy?” “How do we support everyone to have their lightbulb moment that creates their own energy?” YOUR FEEDBACK FROM #ASPHQI 2016
  • 5. “Why did decorating doors take off so well? It was enjoyable, opportunity for self-expression appealed to our competitive sides.” “Could Be the Change facilitate MDT QI brainstorming sessions to encourage MDTs to embark on QI projects together?” YOUR FEEDBACK FROM #ASPHQI 2016
  • 6. “We need wider cultural change in North West Surrey not just in the hospital.” “How do we extend the sense of team into the community? GPs, Mental Health, Community nursing, Social Care?” YOUR FEEDBACK FROM #ASPHQI 2016
  • 7. “Team building recently run in Pharmacy was hugely successful – gets people working together outside their usual groups.” “Coaching plus improvement = success!” “We need to build a culture of celebrating success through line managers.” YOUR FEEDBACK FROM #ASPHQI 2016
  • 8. “This really motivated me to #JustDoIt without fear and to believe in yourself! Thank you Be the Change team!” “How can our organisation develop intrinsic motivation?” “There should be a QI slot at Trust induction.” YOUR FEEDBACK FROM #ASPHQI 2016
  • 9. “We should make more use of technology for improvements.” “We would like to know if you talk at Trust induction? You should!” “Senior support for projects is so important.” “Patient experience is the upmost importance.” YOUR FEEDBACK FROM #ASPHQI 2016
  • 10. “We need a big push on QI in the Trust and nurses need to protected time.” “We should enjoy change and celebrate small changes.” “A culture of volunteerism at ASPH – bring it on!” YOUR FEEDBACK FROM #ASPHQI 2016
  • 11. “How are we going to maintain good practice? We have not sustained improvements before.” “Improvement is local!” “How do we engage the whole team at ASPH?” “Technology is the key.” “Empowering your staff to feel valued and their ideas are important.” YOUR FEEDBACK FROM #ASPHQI 2016
  • 12. “Do we need a department / ward champion for Be the Change?” “We need to work together to change our culture and get the most from our colleagues to turn their lightbulbs on.” “All these projects are great but how can we find out about them when they are happening? We could have helped!” “How do we get these messages through to busy staff?” YOUR FEEDBACK FROM #ASPHQI 2016
  • 13. “Colleagues have said ‘we have tried this before and it didn’t work’ – we must not allow this attitude. We should be encouraged to never give up!” “Agents for change – should have one in every team and ward.” “DAPS – we need this for other staff groups too.” “Don’t dismiss things that have been tried before – but take time to understand why they didn’t work and learn from it.” YOUR FEEDBACK FROM #ASPHQI 2016
  • 14. “A culture of curiosity and creativity – good for patients and for staff!” YOUR FEEDBACK FROM #ASPHQI 2016
  • 15. Thanks to everyone who attended and participated in #ASPHQI 2016 We look forward to seeing you at #ASPHQI 2017 !