Medical-Grade Mobility Enables Clinical Apps & Records Access
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The document discusses wireless networking solutions from Trapeze for healthcare. Trapeze provides a reliable, high-performance wireless network that supports clinical applications like accessing medical records and prescribing medications. It ensures continuous connectivity through features like controller clustering that allows seamless roaming and uninterrupted connections across access points. Trapeze has a strong track record in healthcare with deployments in hundreds of health systems worldwide.
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Medical-Grade Mobility Enables Clinical Apps & Records Access
- 1. Medical-Grade MobilityMedical-Grade Mobility NonStop Wireless Networking for Healthcare
- 2. Trapeze Enables ClinicalTrapeze Enables Clinical ApplicationsApplications Get MedicalGet Medical RecordsRecords PrescribePrescribe MedsMeds The biggest pay-off with wireless only comes when the infrastructure facilitates and streamlines every-day business and clinical functions
- 3. MEDICAL GRADE MOBILITY Healthcare WLAN Mobility RequirementsHealthcare WLAN Mobility Requirements • NonStop Wireless infrastructure • Completely resilient to any network component failure • Continuous, seamless mobility • Transparent user experience • Authenticate once, roam anywhere • No dropped sessions – ever • Cost effective, easy to manage • Manageable with existing staff • Scales easily, low maintenance • Meets HIPAA and all regulatory, security and safety requirements • Secure network access, audit trail, non-repudiation, reporting Uninterrupted connectionsUninterrupted connections atat everyevery Point of CarePoint of Care
- 4. Trapeze Customer MixTrapeze Customer Mix Other Schools Hospitals Strong Track Record in HealthcareStrong Track Record in Healthcare • Hospitals, Clinics, Residential • Diverse deployments across US • Up to 2,000 access points • Facilities with up to 16,000 staff • Multi-state health networks • Multi-acre, multi-campus facilities • Strong market share in EMEA • > 50% market share in some countries within N. Europe • Advanced implementations including: VoWLAN, location tracking, messaging • Part of $1.5B Belden Inc. 500+ Health Systems worldwide deploy500+ Health Systems worldwide deploy Trapeze WLAN technologyTrapeze WLAN technology
- 5. WLAN Controllers Complete WLAN Solution for HealthcareComplete WLAN Solution for Healthcare Management & Security Access Points Real-Time Location Services
- 6. Trapeze Advantages in HealthcareTrapeze Advantages in Healthcare • Unmatched Reliability • More reliable client roaming • Hitless failover through clustering • Lots of physical layer options • Superior Performance • Highly distributed architecture • Lower latency for voice • band steering & load balancing • Proven Interoperability • 1st SpectraLink View 3.0 certified • Long-term focus on voice • Certified healthcare configs • Leading Management • Superior 3D RF planning tools • Entire network from one console • Complete RTLS solution • Complete Security • Easiest guest provisioning • Location-based access control • Role-based access control • Outstanding Support • Highly rated by customers • Access Point lifetime warranty • Product longevity in 11n era
- 7. Reliability AdvantageReliability Advantage Downtime?Downtime? Not for yourNot for your wireless networkwireless network
- 8. CPOE, Dispensing Mission Critical ApplicationsMission Critical Applications Electronic Medical Records Nurse Call, Voice, Messaging Telemetry, Condition Monitoring
- 9. Only Trapeze has NonStop WirelessOnly Trapeze has NonStop Wireless MX Controller Hitless Failover • Controller goes offline • APs instantly remapped • No disruption to voice Other Benefits • Enables unscheduled in-service upgrades • Easy capacity scaling • Easy adds and moves • Better utilization of aggregate AP licenses “Trapeze adds a critical new dimension to today’s WLAN deployments that is genuinely new to the market: The non-stop WLAN.”
- 10. Performance AdvantagePerformance Advantage Making theMaking the most of sharedmost of shared BandwidthBandwidth
- 11. Legacy Wireless Migration Performance and Scalability ChallengesPerformance and Scalability Challenges New Device Proliferation Voice Communications PACs and Video DECT Nurse CallFacilities RFIDPersonalMedical
- 12. Smart Mobile Architecture More ScalableSmart Mobile Architecture More Scalable Internet Internet Security Management Reliability Performance Security Management Reliability Performance Centralized Forwarding Distributed Forwarding
- 13. Superior Performance and ScalabilitySuperior Performance and Scalability • Dynamic Band Steering • Preserves b/g bandwidth for voice and medical devices • Client Load Balancing • Prevents “front door” problem • Maximizes per-user bandwidth • Improves overall scalability • AP Load Balancing • APs dynamically assigned to least loaded controllers • Eliminates management chore of AP-Controller mapping • Scale capacity w/ zero config • Less waste of AP licenses • Airtime, bandwidth, QoS controls • By user, SSID or application • Voice application awareness • Active call management (CAC) • SIP inspection / prioritization • Call details record, audit trail • SmartPass dynamic authorization • Throttle down bandwidth abusers • Dynamically adjust privileges or service-level based on user behavior • Choice of 11n Access Points • MP-432 designed for coverage • MP-82 designed for capacity • MP-632 Outdoor mesh and access
- 14. Management AdvantageManagement Advantage No change toNo change to staffing or OpEx!staffing or OpEx!
- 15. Managing Wireless can be ComplicatedManaging Wireless can be Complicated • Wired LAN integration • Don’t want to change topology or AAA security framework • Planning for coverage • Site-surveys at every location expensive and time consuming • Planning for capacity • Most RF plans not based on user and application needs • Deploying in remote clinics • No local IT expertise on site • Truck rolls too expensive • Redundancy configuration • Normally requires fully-loaded hot-standby – idle 99% of time • Requires constant maintenance • How do you backup small sites? • Adds, moves and changes • Coverage and capacity affected • Impacts redundancy integrity • Monitoring & troubleshooting • Need real-time and historical data, down to users and apps • Locating people and devices
- 16. Best-in-class Multi-site ManagementBest-in-class Multi-site Management • 3D predictive planning tool • Optimal RF coverage, no holes • Consolidated on one console • Manage all sites remotely • System-level not box-level • 30 day history for compliance • Lower OpEx than ALL competition
- 17. RTLS Enables Better Care DeliveryRTLS Enables Better Care Delivery Location Tracking Find a patient, clinician or shared asset Asset Management Condition monitoring, preventative maintenance Content Delivery Push medical records to the point of care Location-based Security Manage access based on user and location
- 18. Improving Efficiency with RTLSImproving Efficiency with RTLS Location Appliance Define all locales1 2Take RSSI fingerprints 3Configure asset database 4Find things fast! I.V. PUMP Active Asset
- 19. Security AdvantageSecurity Advantage Going far beyondGoing far beyond HIPAA complianceHIPAA compliance
- 20. Many Demands Beyond Access ControlMany Demands Beyond Access Control • Controlling network access • Detect, log and prevent rogues and intruders • Segregate and prioritize different user types on same network • Allowing guest access • Enable patients, visitors and contractors to access Internet • Roaming anywhere on any device • Re-authentication when roaming cross-controllers, kills sessions • OR tunneling traffic back to “home” controller squanders bandwidth • Protecting patients from themselves • Keep track of patient whereabouts (e.g. assisted living)
- 21. Trapeze Security is more HolisticTrapeze Security is more Holistic • Identity-based roaming within and between facilities • Clinicians get consistent experience wherever they work • Same privileges and service-levels at any location • Seamless roaming across controllers (802.11i enterprise wide) • Rogue and intruder detection with counter-measures • Patients, visitors, contractors can access internet • Easy to grant limited access, without tying up IT resources • Location-aware, role-based access control (RBAC) • Stop access to medical records in public places (e.g. cafeteria) • Prevent any access in restricted areas (e.g. outside) • Governed by SmartPass policy engine together with LA-200E
- 22. Interoperability AdvantageInteroperability Advantage HealthcareHealthcare EcoSystem friendlyEcoSystem friendly Your applicationsYour applications just work!just work!
- 23. Extensive Wi-Fi Handset Support Nortel 2210, 2211 Netlink e340, i640, h340 PolyCom Netlink 8000 series Avaya 3616, 3626 Ascom i75 Nokia E60, E61, E61i, E65 Nokia N80i NEC 9000i, 900iL, 902iL Dlink DPH-540/541 Vocera B2000 Badge Zyxel P-2000W UTStarcom F1000 Industry Standard Trapeze Prioritize and Queue Traffic (WMM) Preserve Voice Priority (802.11i PMK Cache, WMM) Control Bandwidth for Voice (TSPEC) Maximize Handset Battery Life (U- APSD/WMM Powersave) Neighbor Report Assisted Roaming (802.11k) Cisco Delivered Proprietary CCX Based Delivered Delivered Delivered Delivered Proprietary CCX Based Proprietary— Maybe CCXv5 Proprietary CCX Based Regulate Call Load (802.11v) Delivered Proprietary— Maybe CCXv5 Voice Interoperability LeadershipVoice Interoperability Leadership Certifications & Strategic Partners
- 24. Only “All-Seeing” Location SystemOnly “All-Seeing” Location System • No other location system sees any standard Wi-Fi client • No tags needed on Wi-Fi enabled medical devices • No proprietary software needed on phones, PDAs or PCs • Patented server-side RSSI fingerprinting more reliable • No additional RFID technologies or overlay network required • Perimeter security • Location tracking • Asset management • Condition monitoring • Location-based content • Man-down / E911 alarms • EMR Integration via APIs
- 25. Certified for Medical Grade MobilityCertified for Medical Grade Mobility • Trapeze and third-party products that have been tested and recommended for demanding hospitals, clinics and residential care environments • Application deployment guides for: • Guest Access • Resiliency design • Voice over WLAN • Nurse call systems • Condition monitoring • Location tracking • Outdoor services • Telemetry
- 26. Support AdvantageSupport Advantage A partner youA partner you can depend oncan depend on
- 27. Highly Rated Customer SupportHighly Rated Customer Support “Trapeze offered the most reliable wireless solution of all the vendors we considered. They promised, and delivered, the ‘four-nines’ reliability our hospital demands.” Al Hofmann, Hartford Hospital, Hartford, CT USA ----------------------------------------------------------------------------------------------------- “With the Trapeze infrastructure, voice-over-wireless just works.” Cliff Weaver, Memorial Hospital, York, PA USA ---------------------------------------------------------------------------------------------------- “Using Trapeze’s SmartPass Secure Guest Access solution we can easily generate large numbers of guest IDs, without tying-up nursing or IT staff.” Bob Engels, OLV Hospital, Aalst, The Netherlands ---------------------------------------------------------------------------------------------------- “The design of the wireless network itself means that it has been easy to manage. On top of that, people have commended me on the reliability of the network.” Christy Donnelly, The Royal Hospitals, UK --------------------------------------------------------------------------------------------------- “Our goal was to create a managed wireless network that is easy to install, manage and scale. Trapeze products exceeded my expectations every time I challenged them.” Chris Zalewski, Northeast Georgia Health System USA
- 28. Trapeze Advantages in HealthcareTrapeze Advantages in Healthcare • Unmatched Reliability • More reliable client roaming • Hitless failover thru clustering • Lots of physical layer options • Superior Performance • Highly distributed architecture • Lower latency for voice • band steering & load balancing • Proven Interoperability • 1st SpectraLink View 3.0 certified • Long-term focus on voice • Certified healthcare configs • Leading Management • Superior 3D RF planning tools • Entire network from one console • Complete RTLS solution • Complete Security • Easiest guest provisioning • Location-based access control • Role-based access control • Outstanding Support • Highly rated by customers • Access Point lifetime warranty • Product longevity in 11n era
- 29. Medical-Grade MobilityMedical-Grade Mobility NonStop Wireless Networking for Healthcare
Editor's Notes
- With a reliable mobility infrastructure in place, a wealth of productivity-enhancing mobility applications suddenly become possible. The convergence of voice, data and location also enables new applications that deliver much higher, easy to measure ROI Healthcare application place much greater demands on wireless than any other industry, giving rise to a need to a highly reliable and scalable infrastructure.
- Trapeze Networks , A BELDEN Brand | Proprietary and Confidential | 05/21/13 Slide 05/21/13 Medical Grade Mobility means having secure uninterrupted connections at every point of care. Medical Grade Mobility is possible to achieve, but its not automatic with any wireless system you buy.
- Healthcare customers all over the US and Europe choose Trapeze because we have the best wireless architecture to deliver secure, non-stop voice, video, data and location services in hospitals, clinics and residential care facilities . In fact healthcare deployments account for around 1/3 of our revenue.
- Trapeze has a complete WLAN solution including a comprehensive family of hardware and software components for Real Time Location Services In fact the solution is so good, even other WLAN vendors OEM the technology from us.
- Trapeze Networks , A BELDEN Brand | Proprietary and Confidential | 05/21/13 Slide 05/21/13 These applications are so mission critical that even the briefest moment of downtime directly impacts the quality of patient care, of the productivity of clinicians. As with all technology advances, once you make the leap, there is no turning back. When you cross the line and deploy EMR on a wide scale, it involves process re-engineering, and you quickly abandon the old way of doing things. More often than not, you push the envelope so far out, that there is no turning back, even if you wanted to. NonStop availability is a must have, even without considering some of the other pressures driving wireless in healthcare.
- Trapeze Networks , A BELDEN Brand | Proprietary and Confidential | 05/21/13 Slide 05/21/13
- Trapeze Networks , A BELDEN Brand | Proprietary and Confidential | 05/21/13 Slide 05/21/13 Scaling performance and bandwidth on Wireless is not easy, because it’s a shared medium. And the demands are growing by the day. Not only is the user count growing, but medical devices of every type are becoming wireless enabled, as are personal devices like PDAs and SmartPhones, even HVAC and facilities control systems…and that’s not all. Hospitals have many proprietary legacy wireless systems too – such as nurse call, DECT phone systems and even passive RFID ID systems which are all being migrated to Wi-Fi to improve functionality and reduce support and operational costs. And on top of this Wireless Voice over IP is growing at about 30% in hospitals. And then there are bandwidth-draining mobile PACs and video applications on the horizon. SIDEBAR The advent of Ethernet switching (Kalpana 1989) was so long ago that its easy to forget Wireless is a SHARED MEDIUM that suffers from all the same problems that CSMA coaxial cable systems suffered from back in the day. Those problems included performance that fell like a stone, once a critical mass of users people started competing for bandwidth. In fact that’s precisely why Wireless is designed to be segmented just like old Ethernet networks were. In wireless this is done by having multiple cells using non-overlapping channels in the RF spectrum. Yet we are trying to do much more ambitious things on this medium. Things like VoIP – stuff you couldn’t even do 10 years ago, on a typical wired networks. In mature deployments a/b/g networks are already showing the strain, and slowing down. That’s a big driver for 802.11n. Another consideration that makes most platforms unsuitable, is the number of SSIDs needed to segregate different classes of users and traffic… as we have discussed Hospitals at least, have hundreds of applications and services all competing for capacity on the Wireless Network… 64 SSIDs per AP is a real requirement.
- Trapeze infrastructure was designed for better scalability from the outset. Our highly distributed Smart Mobile architecture allows local switching as well as centralized switching enabling faster, lower latency connections AP to AP across the network and reduced dependence on the controller which is a potential performance bottleneck, especially of the controller is responsible for all the encryption (as is the case with Aruba’s proprietary system). All other vendors do encryption at the edge, because the encryption capacity scales as you add more APs. This is all good for voice quality and reliability, but it still doesn’t solve the problem of limited bandwidth.
- In order to improve scalability, Trapeze has also invented many techniques for maximizing per user and per AP bandwidth availability. Band steering is huge, because most medical devices AND ALL phones
- We solve ALL the problems on this slide.
- Trapeze Networks , A BELDEN Brand | Proprietary and Confidential | 05/21/13 Slide 05/21/13
- Trapeze Networks , A BELDEN Brand | Proprietary and Confidential | 05/21/13 Slide 05/21/13 You can use Location Services it to prevent dementia patients from wandering outside the building, or to locate the nearest doctor, or to find an available IV Pump. But its not limited to finding things. You can also use it to augment security by restricting patient and visitor access to the internet only to certain areas or certain times of day. You can use it to manage equipment inventory to ensure regulatory compliance, and maximize utilization. For example, the laborious task of calibrating IV pumps or upgrading firmware can be performed with fewer errors in a fraction of the time, putting devices back in service more quickly, and allowing reductions in inventory. Hospitals need to monitor the environmental data for temperature sensitive equipment, meds or specimens. And finally, its possible to streamline patient workflow, by serving up appropriate information at the point-of-care. For instance, as a doctor reaches a patient’s bedside, automatically retrieve the patient’s electronic records and prompt the doctor to scan the wristband. Trapeze location services, RingMaster and SmartPass all have APIs to enable integration with medical applications.
- Most vendors stop at the first bullet. And at best have a very crude, impractical solution for enabling guest access.
- Trapeze was the FIRST Spectralink View certified partner in 2005. Trapeze is also fully certified by Ascom Wireless and Vocera Trapeze has also conducted extensive voice mobility research and development with NEC as part of its OEM relationship There are hundreds of Nortel customer using wireless voice services on Trapeze WLANs Additionally Trapeze is a certified Avaya DevConnect partner Trapeze has also partnered with FMC leaders Agito and Divitas and is currently engaged in joint R&D efforts with Agito.
- Real-time location tracking has higher precision and quicker response time than competing products from Cisco, AeroScout and Ekahau ActiveAsset is a convenient method for identifying assets and monitoring their environmental conditions ActiveAsset has a robust API that has routines to get custom info and display it Trapeze Asset Tags perform temperature tracking for remote environmental monitoring